phenomenon
cause
solution
The machine
does not
respond.
Not powered.
There is no power in the power
jack.
The power cord is not plugged
Check the power supply.
Check the power cord
connection.
Check the power cord for
damage.
Add water
indicator light on.
Lack of water.
Poor induction of the water
shortage sensor.
Please add water and restart
the machine.
restart the machine.
Ice full indicator
light on.
Ice basket is full.
Poor induction of ice full sensor. Clean the induction probe.
Please take out the ice cubes
from the ice basket.
Ice cubes stick
together.
Ice making environment
temperature or water
temperature is too low.
Replace the water.
The recommended water
temperature is at 45°F-90°F.
Replace the water.
The recommended water
temperature is at 45°F-90°F.
Ice making environment
temperature or water
temperature is too high.
Ice cubes smaller
than usual size.
The machine is
working properly
but does not
make ice.
Refrigeration pipe blockage.
Refrigerant leak.
Ice cubes are stuck in ice box.
Add water and ice
alternately.
restart the machine after
removing the stuck ice cubes.
Call an authorized technician to
repair.
Call an authorized technician to
repair.
Call an authorized technician to
repair.
Power cord is damaged.
7