3
Remote Control Range is Too
Short
PROBLEM
SOLUTION
Abnormal Operation
Mount Will Not Operate
Abnormal Noise
Replace the batteries. If the problem is not resolved,
please contact us to replace the remote control.
Reset the system by following instructions under
Reset Mount. If problem is not resolved, contact us to
replace the product.
Ensure power supply is properly connected to the
product. If so, ensure power outlet is working. If there
is no beeping sound or red light (power indication) on
the TV mount, please contact us to replace the power
supply.
Please contact us to replace the product.
1. Use a thin tool (such as a paperclip) to press the small button on the left side of the mount.
The mount will beep once.
2. Press the SET button on the replacement remote. The mount will beep repeatedly for 10
seconds to indicate that the remote is being programmed to the mount. When the beeping has
stopped, the mount will be ready for operation.
PAIRING THE REMOTE CONTROL
If the TV wall mount operates abnormally, it may be necessary to perform a reset of the
mount. To reset the TV wall mount, unplug the mount from power for 10 seconds and
plug back in. Hold the OK button for 6 seconds to return mount to the minimum (folded)
position.
RESET MOUNT
PAIRING A REMOTE TO MULTIPLE UNITS
The included remote may be paired to multiple units, allowing all installed mounts to be
controlled simultaneously. Follow the steps outlined above in "Pairing the Remote Control"
for each mount to pair to a single remote.
To change each unit back to using individual remotes, repeat the programming steps using
the individual remotes for each.
