3
CODE DESCRIPTION
RESOLUTION
E02
Uneven leg height
E04
Control panel connection error
E05
Collision detected
E06
Electrical problem
E08
Uneven desktop
E11
Motor 1 not connected
E12/E22
Abnormal electrical current
E13
Motor power wire damaged
E14
Motor sensor wire damaged
E15
Short circuit in motor 1
E16/E26
Motor problem
E17
Motor 1 running in reverse
E18/E28
Overload
E21
Motor 2 not connected
E23
Motor power wire damaged
E24
Motor sensor wire damaged
E25
Short circuit in motor 2
E27
Motor 2 running in reverse
E42
Memory function failure
E43
Collision sensor failure
Reset the desk
Check the connection then reconnect desk power
Release button and clear obstructions
Replace the control unit
Reset the desk and ensure weight is evenly distributed
Check connection to control unit (M1)
Replace the control unit
Replace the motor cable (M1)
Replace the motor cable (M1)
Replace the motor (M1)
Reset the desk
Replace the motor cable (M1)
Remove excess weight from the desk
Check connection to control unit (M2)
Replace the motor cable (M2)
Replace the motor cable (M2)
Replace the motor (M2)
Replace the motor cable (M2)
Replace the control unit
Replace the control unit
HOT Troubleshooting
The system is overheating. Allow
your desk to cool down and remain
idle for approximately 18 minutes.
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1
CUSTOM PROGRAMMING
To enter the custom programming menu, press and hold “M” and “T” together for 5 seconds. The
controller will beep once and display “S-1”. If no action is taken for more than 10 seconds, the
controller will automatically exit the menu. Unsaved settings may be canceled by pressing “T”. The
following instructions assume the controller is in the “S-1” state.
Minimum & Maximum Height Settings
To set a minimum height limit
1. Press “M” once, then press the up or down arrow to set your desired min. height.
2. Press “M” to save. “L-S” will be displayed if successfully saved, or “L-F” shows if failed.
Note: Default min. height is 62cm (24.4”), and the adjustable range is 62-118cm (24.4”~46.4”).
To set a maximum height limit
1. Press the up or down arrows until “S-2” is displayed.
2. Press “M” once, then press the up or down arrow to set your desired max. height.
3. Press “M” to save. “H-S” will be displayed if successfully saved, or “H-F” shows if failed.
Note: Default max. height is 128cm (50.4”), and the adjustable range is 72-128cm (28.3”~50.4”).
Adjust the Anti-Collision Sensitivity (Current Sensor)
To set collision sensitivity for upward movement:
1. Press the up or down arrows until “S-3” is displayed.
2. Press “M” once, then press the up or down arrow to change the sensitivity level.
3. Press “M” to save. “S-S” will be displayed if successfully saved, or “S-F” shows if failed.
Note: Default sensitivity is 4, and the adjustable range is 0-8. (0: off, 8: maximum)
To set a downwards current sensitivity
1. Press the up or down arrows until “S-4” is displayed.
2. Press “M” once, then press the up or down arrow to change the sensitivity level.
3. Press “M” to save. “S-S” will be displayed if successfully saved, or “S-F” shows if failed.
Note: Default sensitivity is 4, and the adjustable range is 0-8. (0: off, 8: maximum)
To set collision sensitivity for the gyro sensor
1. Press the up or down arrows until “S-5” is displayed.
2. Press “M” once, then press the up or down arrow to change the sensitivity level.
3. Press “M” to save. “S-S” will be displayed if successfully saved, or “S-F” shows if failed.
Note: Default sensitivity is 4, and the adjustable range is 0-8. (0: off, 8: maximum)
