Vivo DESK-E-100B Controller Instruction Manual Download Page 3

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• Lower Height Limit: Press the up or down buttons until the display shows “HLP”, and press “2” to select.  

The display will flash between “L-P” and the current height.  Press up or down to adjust the desk height to 

the desired limit, then press “S” to save the limit to memory.

• Factory Reset: Press and hold “S” for 15 seconds or until the display shows “FAC”.  Press “S” again to 

confirm reset to factory settings.

• Circuit Protection: If motor or controller becomes disconnected, the desk will cease operation. Error will 

clear after all components are reconnected.

NOTES

• 

• Self-protection function: The unit will enter a protective mode should the system operate 
continuously in excess of 2 minutes with “dut” on the controller display. The system will return 
to normal operation after approximately 15 minutes.

• 

• Do NOT remove or reconnect power to reset the unit when in a protective or “dut” state, as 
this may damage the electronics.

• 

If you install a new control panel, you must perform a reset for the desk to function properly.

TROUBLESHOOTING

Error Code Description/Resolution

dut

Duty cycle exceeded; allow desk to rest for 15 minutes.

E-2

Obstacle protection. Desk will automatically move back 2cm after 

Collision.

E-3

Motor connection fault: Disconnect desk power, disconnect the 

motor, reconnect the motor, then reconnect power.

ovr

Desk overload: Reduce desk load.

Raise desktop 

slowly to keep 

items stable.

Keep monitor and 

laptop base fully on 

the desktop. 

Leave enough slack 

in cable to allow for 

full range of vertical 

motion (15” / 38 cm). 

Follow the cable 

routing instructions to 

avoid the potential to 

pinch cables.

CAUTION!

Failure to follow these instructions may result in property damage and/or personal injury.

Summary of Contents for DESK-E-100B Controller

Page 1: ...vice or follow the link for helpful videos and specifications related to this product https vivo us com products desk e 100b SKU DESK E 100B Controller help vivo us com www vivo us com 309 278 5303 Chat live with an agent GET IN TOUCH Monday Friday from 7 00am 7 00pm CST S 1 2 3 ...

Page 2: ...ion 2 Press and hold the down arrow for 5 seconds or until rES E 1 alternates on the display then release the button 3 Then press and hold the down arrow again the desk will slowly move down and then move back up once the reset process is finished The display will now show the current height Upward and Downward Movement Press and hold the up or down arrow until the desk reaches the desired height ...

Page 3: ...al operation after approximately 15 minutes Do NOT remove or reconnect power to reset the unit when in a protective or dut state as this may damage the electronics If you install a new control panel you must perform a reset for the desk to function properly TROUBLESHOOTING Error Code Description Resolution dut Duty cycle exceeded allow desk to rest for 15 minutes E 2 Obstacle protection Desk will ...

Page 4: ...ensure you have a fully functioning product FOR MORE VIVO PRODUCTS CHECK OUT OUR WEBSITE AT www vivo us com help vivo us com AVG RESPONSE TIME within office hrs 1HR 8M 23 within 15m 38 within 30m 61 within 1hr 83 within 2hr 92 within 3hr Love your new VIVO setup and want to share Tag us in your photo vivo_us AVG RESOLUTION TIME within office hrs 15 M www vivo us com Chat live with an agent AVG RES...

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