58
Troubleshooting
Q: I have taken photos and selected the “Get Images” button. I get a message that
the images were successfully transferred but the photos do not appear on my
computer. What do I do?
Ensure that you have in fact taken photos. Press the Shutter button to take some sample
photos and then try downloading them again.
With test photos, if the camera powers off before you upload them to the computer the
photos are not stored in the camera
‟s memory. These photos should be uploaded quickly
before the camera powers off. If the photos are saved to the SD memory card then all
the photos should appear.
Q: How do I make sure I don't lose important pictures?
This camera requires an SD card for normal use. If the camera powers off nothing will
happen to the images stored on the SD memory card. We recommend always
downloading your photos to your computer as soon as possible to prevent unintentional
data loss.
Q: I deleted images using the Vivitar Experience Image Manager. The images were
also deleted from my computer. How do I recover images that I accidently
deleted?
All images deleted using the Vivitar Experience Image Manager are sent to your
computer
‟s Recycle or Trash Bin and can be retrieved from there.
VX024v2-020711-TA-v1 FW 1500DNGNMS42F09SA1