EN-72
APPENDIX
Troubleshooting Guide
Symptom
Possible causes
Solutions / Corrective Actions
The power does not
turn on.
The
ViviCam 6300
suddenly powers down.
The image is not
captured when the
shutter button is
pressed.
The flash does not fire.
Continuous shooting
is not possible.
Cannot transfer files
over a USB connection.
*
Load new or fully charged battery.
*
Load the battery in the correct direction.
*
Close the battery cover correctly.
*
Properly connect the AC power
adapter.
* Set the option of Auto Shut Down to Off.
* Turn the power back on or charge the
battery.
* Rotate the mode dial to
A
,
P
,
SCENE
,
Tv
,
Av
or
M
.
*
Transfer the desired files to your
computer and then delete unnecessary
files, or use a different memory card.
*
Select a different flash mode.
*
Select [Single] in the capture mode .
*
Insert a new SD memory card.
*
Check all connections.
*
Install the USB driver on your computer.
*
Turn on the
ViviCam 6300
.
*
The battery has run out.
*
The battery is not oriented correctly.
*
The battery cover is not closed properly.
*
The AC power adapter (optional)
is disconnected.
*
The function of Auto Shut Down in
(Setup) mode has been activated.
*
The battery has run out.
*
The
ViviCam 6300
is in
(Play) mode.
*
Memory is full.
*
NO FLASH is selected in flash mode.
*
The
ViviCam 6300
is in Burst/AEB/
(Video) mode.
*
The capacity of the built-in memory or
SD memory card is full.
*
The USB cable is not connected securely.
*
The USB driver is not installed.
*
The
ViviCam 6300
is turned off.
