What to Do When Service Is Needed
STEP 1. Package the product and relevant accessories carefully, using ample padding materials and
a sturdy mailing container to prevent damage in transit.
STEP 2. Include in package:
a) Evidence of date and place of original purchase (for example, a copy of your sales receipt).
b) Detailed description of your problem.
c) When possible, a sample evidencing the problem.
STEP 3. Return item (insured) to:
(in the U.S.): (in the U.K.)
Vivitar Sakar UK
Attn: Technical Support 2D Siskin Parkway East
195 Carter Drive CV3 4PE, UK
Edison NJ 08817
When service is complete, the product will be returned to you shipping prepaid. In the event the
product is deemed to be not faulty or the defect is a result in wear and tear, Vivitar may levy a
handling charge for the return of the product. This warranty gives you specific legal rights. You may
also have other rights which vary from country and State to State thereof. For more information visit
our website www.vivitar.com.
