Probable Cause
Problem
Recommended Action
Batteries are drained.
Replace all batteries with new ones .
Replace all batteries with new ones .
Replace all batteries with new ones .
Warm up the batteries, or use the
device in a warmer setting.
Adjust patient and wrist cuff
to measure.
Relax, and try to take a
measure again.
Rest a while, relax and
measure again.
Check that the wrist cuff is
fastened properly and retake
the measurement.
Refrain from moving
during measurement.
Do not take measurements after
exercise or coming back from
the outdoors.
Push the power button again,
and then begin measure again.
Use Alkaline batteries and replace
all batteries at the same time
with same brand batteries.
Reinsert batteries in the
correct position .
Batteries are drained.
Batteries are drained.
Perhaps the cuff was
improperly positioned .
Blood pressure naturally varies
throughout the da y.
Bodily movement during device use.
The wrist cuff is not fastened properly .
It could be a normal action if the
user’s blood pressure is higher than
the initial pressure value, the device
automatically pumps to a higher
pressure by 40mmHg each time.
Measurement shortly after exercise
or exposure to the outdoors.
System design.
In colder temperatures batteries
have weaker electrical charges.
Different battery brands have
different life spans.
Batteries are not correctly
aligned with terminals.
Low Battery
Symbol appears.
Nothing appears in
the display even
when the power is
turned on.
Suspicious heart
rate results,
Suspicious blood
pressure results,
No reading after
measurement.
Power switches off
automaticall y.
Device operation
time is inconsistent.
During measuring,
air reinflates.
© Copyright and Distributed by Vive Health
8955 Fontana Del Sol Way, Naples, FL 34109
All Rights Reserved. Made in China.
Email: [email protected]
ERROR CODES
TROUBLESHOOTING
FCC STATEMENT
This device complies with Part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
SPECIFICATIONS
• 2 AAA batteries required (Included)
• Screen Size: 3cm x 3.8 cm (1.18” x 1.5”)
• Weight: 120g (excluding battery)
• Provides Systolic and Diastolic Pressure readings
• Memory: Records 60 measurements
• Shows average measurement on bottom left
• Adjustable Cuff range: 12.5cm - 21cm (4.9” - 8.3”)
• Secure using velcro
• Measurement Range:
• Pressure: 30 - 280 mmHg Pulse
• Pulse: 40 - 199 / minute
• Calibration Accuracy:
• Pressure: +-3mmgh
• Pulse: +- 4% of reading
WARNING
•
This device is intended for adult indoor use only,
•
This device is intended for non-invasive measuring and monitoring of arterial
blood pressure. It is not intended for use on extremities other than the arm or
for functions other than obtaining a blood pressure measurement.
•
Do not confuse self-monitoring with self-diagnosis. This unit allows you to
monitor your blood pressure. Do not begin or end medical treatment.
Consult your physician for treatment or advice.
•
If you are taking medication, consult your physician to determine the
most appropriate time to measure your blood pressure. Never change a
prescribed medication without consulting your physician.
•
If the cuff pressure exceeds 40kPa (300 mmHg), the unit will automatically
deflate. Should the cuff not deflate when pressure exceeds 40 kPa (300
mmHg), detach the cuff from the arm and press the START/STOP button to
stop inflation.
•
To avoid measurement errors, carefully read this manual before using
the product.
•
The equipment is not AP/APG equipment and not suitable for use in the
presence of a flammable anesthetic mixture with air of with oxygen or
nitrous oxide.
•
The operator shall not touch output of batteries and the patient simultaneously.
•
To avoid measurement errors, please avoid the condition of strong
electromagnetic field radiated interference signal or electrical fast transient/
burst signal when using the AC adapter.
•
The user must check that the equipment functions safely and see that it is in
proper working condition before being used.
•
Please use ACCESSORIES and detachable parts specified/ authorized by
MANUFACTURE. Otherwise, it may cause damage to the unit or danger to the
user/ patients.
•
Manufacturer will make available on request circuit diagrams, component
parts list, etc.
•
This unit is not suitable for continuous monitoring during medical emergencies
or operations. Otherwise, the patient’s arm and fingers will become
anesthetic, swollen and even purple due to a lack of blood.
•
Please use the device under the environment which was provided in the
user manual. Otherwise, the performance and lifetime of the device will be
impacted and reduced.
•
During using, the patient will contact with the cuff. The materials of the cuff
have been tested and found to comply with requirements of ISO 10993-
5:2009 and ISO 10993-10:2010. It will not cause any potential allergic
reaction or contact injury.
•
The device doesn’t need to be calibrated in two years of reliable service.
•
Please dispose of ACCESSORIES, detachable parts, and the ME EQUIPMENT
according to the local guidelines.
•
When the device was used to measure patients who have common
arrhythmias such as atrial or ventricular premature beats or arterial
fibrillation, the best result may occur deviation. Please consult your physician
about the result.
•
The device is contraindicated for any female subject who may be
suspected of, or is pregnant. Besides provided inaccurate readings, the
effects of this device on the fetus are unknown.
•
When using this device, please pay attention to the following situation which
may interrupt blood flow and influence blood circulation of the patient, thus
cause harmful injury to the patient: Too frequent and consecutive multiple
measurements; The application of the cuff and its pressurization on any arm
where intra-vascular access or therapy, or an arteriovenous (A-V) shunt, is
present; Inflating the cuff on the arm on the side of a mastectomy.
•
Do not apply the cuff over a wound, otherwise it can cause further injury.
•
Don’t kink the connection tube, otherwise, the cuff pressure may continuously
increase which can prevent blood flow and result in harmful injury to
the PATIENT.
•
The patient is an intended operator. The patient can measure under normal
circumstances and maintain the device and its accessories according to the
user manual.
•
The blood pressure monitor, and the cuff are suitable for use within the
patient environment. If you are allergic to dacron or plastic, please don’t use
this device.
•
Please keep the unit out of reach of infants, children or pets, since inhalation
or swallowing of small parts is dangerous or even fatal.
•
The device is not suitable for public use.
•
The device is not intended for PATIENT transport outside a healthcare facility.
•
The device cannot be used with HF surgical equipment at the same time.
EMC GUIDANCE
1. MEDICAL ELECTRICAL EQUIPMENT needs special precautions regarding EMC and
needs to be installed and put into service according to the EMC information
provided in the ACCOMPANYING DOCUMENTS
2. Wireless communications equipment such as wireless home network devices,
mobile phones, cordless telephones and their base stations, walkie-talkies can
affect this equipment and should be kept at least a distance d=3, 3m away from
the equipment.
(Note: As indicated in Table 6 of IEC 60601-1-2:2007 for ME EQUIPMENT, a typical
cell phone with a maximum output power of 2 W yields d=3, 3m at an IMMUNITY
LEVEL of 3V/m)
GUARANTEE REGISTRATION
You are protected by Vive Health’s industry leading guarantees
and customer service:
If you did not purchase through vivehealth.com, please register at vivehealth.
com/register to validate your guarantee.
Product Code: DMD1029WHT
HIGH
NORMAL
110
1201
30 1401
60
180
Systolic Blood Pressure
Optimal
Normal
High-Normal
Mild Hypertension (Grade 1)
Moderate Hypertension (Grade 2)
Severe Hypertension (Grade 3)
Diastolic Blood Pressure
Hypertension Indica tor
mmHg
mmHg
100
90
85
80
HIGH
NORMAL
HIGH
NORMAL
HIGH
NORMAL
HIGH
NORMAL
HIGH
NORMAL
2 YEAR GUARANTEE
Err Cod
Meaning
No Pulse or detected pulse not strong.
Leakage in Cuff Pressure/Inflation too lo w.
Pressure fault.
Deflation fault.
Memory Error.
Corrective Action
Err 0
Err 2
Err 3
Err
Err 1
Take off heavy clothes and try again.
The wrist cuff is not fastened properly . Re-apply
the cuff, and take measurement again.
Take off batteries to reboot the device, then
take another measurement .
Low Battery.
Replace all batteries with new ones.
Rest a while, relax and try again.
The wrist cuff is not fastened properly . Re-apply
the cuff and take measurement again.
