Vivax WFL-140714B, User Manual

Page: 151 / 172

VIVAX
ENG
34
TROUBLE SHOOTING
Description Reason Solution
Washing machine
cannot start up

Door is not closed
properly

Restart after the door
is closed
 Check if the clothes is
stuck
Door can’t be open

This is normal.
 The safety protection
mechanism is active.
Please wait a few
minutes.
 Wait that Program
Cycle is finished. After
washing program is
finished, a few
minutes later door will
be unlocked.
 Disconnect the power,
restart the product
Water leakage
 The connection
between inlet pipe or
outlet hose is not tight

The Filter cap is not
tight.
 Check and fasten
water pipes and Drain
Pump Filter cap.

Clean up outlet hose
and Drain Pump
Filter.
Detergent residues in
the box

Detergent is
dampened or
agglomerated

Clean and wipe the
detergent box
Indicator or display
does not light
 Disconnect the power
PC board or harness
has connection
problem
 Check if the power is
shut down and the
power plug is
connected correctly
Abnormal noise

 Check if the fixing
(bolts) have been
removed
 Check it’s installed on
a solid and level floor

The following simple issues can be handled by the user. Please call
the after-sale service department if the issues are not settled.
Note