Vivax 50UHD10K, Instruction Manual

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ENG
VIVAX
39
Other Information
Troubleshooting
If the TV does not operate as usual or appears to be faulty please read carefully this section.
Many operational issues can be resolved by users.
It is also advisable to unplug the TV from the AC socket on the wall for 60 seconds or more,
then reconnect and start again. This simple procedure helps in restoring stable conditions
for electric circuits and firmware of the unit.
Please contact Manufacturer Customer Care if the problem is unresolved or you have other
concerns.
SYMPTOMS POSSIBLE SOLUTIONS
No sound or picture.
• Check if the power cord is plugged into a powered AC
outlet.
• A power switch on the right side bottom edge of the front
panel must be turned on. Press the [POWER] button in
the remote control to activate the unit from Standby.
• Check to see if LED light is either red or blue. If
illuminated, power to TV is OK.
I have connected an external
source to my TV and I get no
picture and/or sound.
• Check for the correct output connection on the external
source and for the correct input connection on the TV.
• Make sure you have made the correct selection for the
input mode for the incoming signal.
When I turn On my television,
there is a few second delay
before the picture appears. Is
this normal?
• Yes, this is normal. That is the TV searching for previous
setting information and initializing the TV.
Picture is normal, but no
sound. • Check the volume settings.
• Check if Mute mode is set "on".
Sound but no picture or black
and white picture.
• If black and white picture first unplug TV from AC outlet
and re-plug after 60 seconds.
• Check that the Colour is set to 50 or higher.
• Try different TV channels.
Sound and picture distorted or
appear wavy.
• An electrical appliance may be affecting TV set. Turn off
any appliances, if interference goes away, move
appliance farther away from TV.
• Insert the power plug of the TV set into another power
outlet.
Sound and picture is blurry or
cuts out momentarily.
• If using an external antenna, check the direction,
position and connection of the antenna.
• Adjust the direction of your antenna or reset or fine tune
the channel.
Horizontal/vertical stripe on
picture or picture is shaking. • Check if there is interfering source nearby, such as
appliance or electric tool.
The plastic cabinet makes a
"clicking" type of sound.
• "Click" sound can be caused when the temperature of
the television changes. This change causes the
television cabinet to expand or contract, which makes
the sound. This is normal and the TV is OK..
Remote control does not
work.
• Confirm that TV still has power and is operational.
• Change the batteries in the remote control.
• Check if the batteries are correctly installed.