Viva e586, Quick Start Manual, Page: 13 / 26

4. Check that the network mode is correct. For details about network modes,
see Mobile Network Settings on the management page.
5. You must configure the correct peer-peer protocol (PPP) user name and
PPP password when you access the Internet through the E5. Check
whether the user name and the password are correct, and see Profile
Management on the management page for details.
6. If the DHCP server is disabled and the Client obtains the IP address
dynamically, the device cannot access the Internet either. In this case, you
need to change the mode to manually assign an IP address. See DHCP
Settings on the management page.
7. Check that the network adapter of your client runs properly.
8. If the problem still persists, please consult you service provider.
What can I do if the client cannot access the WLAN?
1. If there are interferences or shields near the E5, you can adjust the position
of the E5.
2. Check and record the following settings of your client and your E5: SSID,
WEP type, and key. The SSID of the client must be ANY or the same as
that of the E5. The WEP type and key of the client must be the same as
that of the E5. Otherwise, you need to change the settings.
What can I do if I forgot the default IP address of the management page?
1. You can enter http://e5.home in the address bar and log on to the
management page to obtain the IP address automatically.
2. Restore the factory defaults.