Cleaning and care:
Before cleaning, please allow the appliance to cool down completely and ensure it has been unplugged.
The accessories are not dishwasher safe – do not put any part of this appliance into the dishwasher.
For the surfaces of the raclette, clean with a damp cloth – never immerse in water, and ensure all parts
are fully dried.
For the mini pans, wash in hot, soapy water and dry thoroughly.
Do not use any abrasive detergents or alcohol-based cleaning products as this may damage the
appliance or its accessories.
Once fully dry, keep all accessories together for ease of use next time, and store the appliance in a
clean, dry place away from extreme temperatures and moisture.
Environmental protection:
To avoid environmental or health problems due to hazardous substances in electrical and
electronic goods, appliances marked with this symbol mustn’t be disposed of with unsorted
municipal waste, but recovered, reused, or recycled.
GUARANTEE AND SERVICE
Your new VITINNI™ product comes with a 12 month warranty.
Defects affecting product functionality may be corrected by replacement or repair provided the product
is used and maintained in accordance with the instructions. This does not apply to damage or wear
sustained by improper use of the accessories or the appliance. Your statutory rights are not affected.
Documentation, packaging, and product specifications may change without notice.
CUSTOMER SERVICE
If you wish to return your product for a full refund the item must be unused, in its original packaging and
returned in a sellable condition. Please contact our Customer Service team within 24 hours who will be
able to assist with your enquiry
The product is not user-serviceable; do not attempt to repair it yourself as this may put you at risk of
harm from live components, and will also void your warranty.
If the appliance is not working please read the instructions and check the plug, fuse, and circuit breaker.
If this doesn’t solve the problem please ring our Customer Service team, as they may be able to offer
advice.
If you ring Customer Service, please have the SAP code ready to help us assist you with your enquiry.
This can be found on page 1 of this manual.
If they advise you to return the product to us please pack it carefully and include a note with your name,
address, daytime telephone number and details of the fault. If the product is still under guarantee
please include proof of purchase.
CONTACT US
Phone:
01706 716 116 (Mon-Fri 9am to 5pm)
Email:
Address
: Vitinni, Vale Mill (Rochdale) Ltd, Robinson Street, Rochdale, OL16 1TA
