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WARRANTY INFORMATION
28492 CONSTELLATION ROAD VALENCIA, CA 91355
WWW.VITEKCCTV.COM | 888-VITEK-70
LIMITED LIABILITY WARRANTY
VITEK monitors carry a two (2) year limited warranty FOB VITEK warehouse, except for CRT
Monitors (picture tube) which carry a ninety (90) day warranty due to potential misuse. VITEK
warrants to the purchaser that products manufactured by VITEK are free of any rightful claim of
infringement or the like, and when used in the manner intended, will be free of defects in
materials and workmanship for a period of two (2) years, or as otherwise stated above, from the
date of purchase.
VITEK’S obligation under this warranty shall be limited to the repair, including all necessary parts
and cost of labor connected therewith, or at its option, the exchange or a credit issued towards
the purchase price of any video equipment which shows evidence of a manufacturing defect
within the warranty period. Replacement parts furnished in connection with this warranty shall be
warranted for a period equal to the UN-expired portion of the original equipment warranty.
This warranty shall not apply to repairs or replacements necessitated by any cause beyond the
control of VITEK, including but not limited to, acts of nature, improper installation, misuse, lack of
proper maintenance, accident, voltage fluctuations, and unauthorized repairs or modifications.
This warranty becomes VOID in the event serial numbers are altered, defaced, or removed.
Shipping charges, if any, must be prepaid. A copy of the bill of sale (or invoice of purchase),
together with a complete explanation of the problem must accompany all returns.
A return authorization number or “RA” number must be obtained prior to the return of any item for
repair, replacement, or credit. VITEK requires that this “RA” number be printed clearly on the
outside of the shipping carton to avoid refusal of said shipment. The Return Authorization number
expires after 30 days. Products returned after (30) days are subject to refusal of returned
merchandise.
