ANTI-LEAK BOTTLE SUPPORT COLLAR
The bottle support collar on your water dispenser is engineered with a special
anti-leak-proof system to prevent accidental loss of water, (flooding) as a result
of inadvertently installing a defective water bottle. Unfortunately, not all water
bottles are created equal. Almost all 3 and 5 gallon (12 &19L) water bottles are
recycled and handled extensively during cleaning, filling, and shipping. As a
result, they are very prone to developing hairline fractures and pinhole leaks that
are not always obvious to the end user until the time of installation.
IMPORTANT: Never knowingly install a defective water bottle on a water
dispenser. Return immediately for replacement.
If you are experiencing a leak, this simple test will allow you to determine
whether your water bottle or dispenser is the source of the problem.
1. Unplug the unit and remove the water bottle.
2. a) Remove the bottle support collar and check the water level inside the
reservoir – it should be at roughly three - quarters full.
b) Please add or drain a few glasses of water to achieve the required
fill level.
3. Closely monitor the water level inside the reservoir, (1-2 hours) if the
water level drops, immediately drain the remaining water from the unit and
call customer service at
1-866-253-0447. If the water level remains
constant it is the water bottle not the dispenser that is leaking. Please
contact your water supplier for a replacement bottle.
Please visit us at
www.greenwayhp.com for water dispenser accessories and helpful use and care tips.
Dispensing Room Temperature Water
Place a glass under the tap. Press the (white handle) tap downward until the desired amount of water is dispensed
(for
cold water, see Dispensing Cold Water).
Dispensing Cold Water
Place a glass under the tap. Press the (blue handle) tap downward until the desired amount of water is dispensed.
Adjusting the Temperature (Cold water only)
By turning the thermostat at the back of the unit, the temperature can be
adjusted. Turn (rotate) the dial between the "High" and "Low" settings until
the desired temperature is reached. To change the water temperature, adjust
(rotate) thermostat control located at the rear of the unit. Rotate control
"clockwise" for colder temperature. Rotate control "counter-clockwise" for
warmer temperature.
If the water dispenser is not dispensing water, there could be a possible ice
build up due to the thermostat being set too cold. If this happens, unplug the dispenser overnight and change the
thermostat setting. Set thermostat to "High", slowly decrease based on your use and need for cold water.
Min
Max
Med
Low
High
2.a
Vent Tube
Water Level
2.b
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