Visual Circuits ReelTime 2, User Manual

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Troubleshooting Tips
32
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"ReelTime 2: HARDWARE ERROR"
Inspect the decoder board for damage. Also review the
voltage of the server’s motherboard. The 3.3v setting is the
default jumper for VCC decoder boards and may need to be
changed to 5v as required. Refer to jumper settings for the
board being used.
No video or audio output
❏
Using Vidserve, check the box titled COLOR BARS and
observe if color bars appear on the output.
❏
First, ensure that the cable or breakout box is plugged in
properly and that the video and audio outputs are plugged in
correctly to the display device. Try testing another channel
of the server on the same display. Try using other cables or
breakout boxes.
❏
Verify the jumpers on the board.
❏
Note that the output of the decoder board will not display on
a PC monitor.
Stuttering files during Playback
Irregular playback on single and multiple channels can be caused
by a number of conditions:
NOTE
You may need to reference the RT Daughter
card document for RT Daughter settings.