14
Troubleshooting
HOMEDEPOT.COM
Please contact 1-866-646-4332 for further assistance.
NOTICE:
The following simple issues can be handled by the user. Please call the after-sale service department if the issues are not settled.
Problem
Possible Cause & Solution
Whether the upright freezer is plugged and connected to power;
Low voltage;
Whether temperature control knob is in the work area;
Failure power or tripping circuit.
Odorous foods should closely wrapped;
Whether foods are rotten;
Whether the interior shall be cleaned.
It is normal that upright freezer operates for longer time in summer when the ambient temperature is higher;
Do not put too much food in the upright freezer at one time;
Do not put foods until they are cooled;
Frequent opening of upright freezer door;
Inoperation
Odor
Long-term operation
of compressor
The upright freezer door is stuck by food packages;
Too much food;
Unbalanced upright freezer.
Whether the floor is flat, whether the placement of upright freezer is stable;
Whether the upright freezer accessories are properly placed.
TThe upright freezer
door can not be
properly closed
Loud noises
After refrigeration, there will be pressure difference between the inside and outside of the upright freezer to
result in transient difficulty in door opening. This is a normal physical phenomenon.
Transient difficulty in
door opening
The upright freezer enclosure may emit heat during operation specially in summer, this is caused by the radiation
of the condenser, and it is a normal phenomenon. Condensation: condensation phenomenon will be detected on
the exterior surface and door seals of the upright freezer when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with a dry towel.
Upright freezer
enclosure heat
Condensation
Refrigerants circulating in the refrigerant lines will produce eruption of sound and grunts which is normal does
not affect the cooling effect.
Buzz will be generated by running compressor specially when starting up or shutting down.
The solenoid valve or electric switch valve will clatter which is a normal phenomenon and does not affect the
operation.
Airflow sound
Buzz
Clatter
Summary of Contents for MDUF7SS
Page 2: ......
