12
Troubleshooting
Before calling for service, please try the suggestions below.
Problem
Solution
Dehumidifier will not operate
DANGER: ELECTRICAL SHOCK HAZARD
□
Plug into a grounded 3-prong outlet.
□
Do not remove ground prong.
□
Do not use an adapter.
□
Do not use an extension cord.
□
Failure to follow these instructions can result in death,
fire, or electrical shock.
□
The dehumidifier is turned off. Turn on the dehumidifier.
□
The power supply cord is unplugged. Plug into a grounded
3-prong outlet. See “Pre-Installation” on page 5.
□
A household fuse has blown, or a circuit breaker has tripped.
Replace the fuse, or rest the circuit breaker. See “Electrical
Requirements” on page 4.
□
The bucket is not installed correctly. Reinstall the bucket so
that it fits all the way into the dehumidifier.
□
The bucket needs to be emptied. Empty the bucket.
□
The water level float is not in place. Remove the bucket. Make
sure the float is snapped in place. Reinstall the bucket.
□
The dehumidifier suddenly stopped operating and won’t
turn on. Confirm the power is connected, and the bucket is
in place. If the unit still doesn’t operate, call Home Depot for
Warranty service.
Dehumidifier runs but does not dehumidify
□
All models have an automatic de-icing function that will shut
off the compressor and allow the fan to run. When the de-
icing function senses the correct operating temperature, the
compressor will cycle back on.
□
The filter is dirty or obstructed with debris. Clean the filter.
Air coming from the dehumidifier is warm
□
Dehumidifier will put out warm air under normal operating
conditions.
Dehumidifier displays error codes
□
If the dehumidifier displays an error code, please contact
customer service.
