How do I enable my built-in microphone?
First, ensure that your device is connected to your PC or Mac. In Windows, navigate to your sound settings.
Under the input selection, choose the VisionTek Webcam Microphone as the device you would like to use. To
enable the webcam Microphone in video conferencing software (Microsoft Teams, Zoom, Skype, Etc.) you will
need to open the video conference software and navigate to the settings section. From there, locate the audio
settings and then select the Webcam Microphone as the default input device. In Mac OS, go into utilities and
find Audio MIDI Setup. From there choose the Webcam Device and select use this device for sound input.
Why does the webcam not work when used online?
If the webcam stops functioning correctly when going online, a simple system restart should resolve the issue.
If you are still experiencing issues, please contact our support department for assistance.
What do I do if there is no image being displayed when the camera is connected properly?
In the event you are connecting to a system that already has another webcam or media capture device
connected, you will need to select the VisionTek Webcam as the source instead of a different option. This
selection can be made in most video conference services. In some cases, Windows will have a “camera
switch” icon that can be pressed which will change video capture sources.
How do I know if my webcam is being detected in macOS?
Click the Apple logo in the upper left corner and select “About This Mac”. When the window appears, click on
“System Report”. Select “Audio” on the left and the VisionTek Webcam will appear in the list of devices. Next,
click on “Camera” and the VisionTek webcam will appear as a camera device.
How do I test the webcam's microphone input on macOS?
Go to System Preferences, and then Sound. Under the input tab be sure that you have the VisionTek
Webcam selected. Try speaking into the microphone and observe the input volume bar indicate that audio is
being detected. Please be sure that the mute box is unchecked.
How do I test the webcam's video functionality in macOS?
Launch Facetime and select the video menu from the top. From there, please select the VisionTek Webcam
under the camera devices.
How do I test the webcam microphone in Windows OS?
Open sound settings and make sure the input device is set to the VisionTek Webcam Microphone. From
there, speak into the webcam microphone and watch for the volume bar to move indicating that audio is being
detected.
How do I test the webcam video functionality in Windows OS?
In Windows the Camera Application can be launched to not only make sure the webcam is functional but also
to tune the focus of the webcam if your model is manual focus (VTWC30). The camera application can be
launched by either searching for the application or launching it from the All Programs menu.
For California Residents Only:
WARNING: Cancer and Reproductive harm. For more information, go to www.p65warnings.ca.gov
* Please, Note that Proposition 65 may be best defined as a “Right To Know” law in California and Prop 65 warning labels are not
an indication that a product is violating safety standards or regulations. The Prop 65 warning label does not mean our products
inevitably cause cancer or reproductive harm. We do not consider our products harmful when used as intended. However, it is a
necessary precaution to provide the warning because of this California law.
