Visioneer PATRIOT PD45, User Manual

Page: 48 / 61

V
ISIONEER
®
P
ATRIOT
PD45/PH70 M
AINTENANCE
48
S
CANNER
U
SER
G
UIDE
10. Rotate the belt back down into place. The cover will not close if the belt is in the wrong position.
11. Lift the roller cover and carefully push it closed to lock it in place. Make sure everything is aligned properly
and the cover is fully closed. If the cover is not fully closed it will break during scanning and damage the
scanner.
12. Close the scanner when you’re finished.
T
ROUBLESHOOTING
Problem : The scanner won’t scan. What’s wrong?
Check for one of these possible causes:
n Are the cables loose or not plugged in securely? Inspect the cable connections. Make sure the cables are
plugged in securely.
n Is the scanner’s status light on? Turn on the scanner’s power. If the status light doesn’t come on, plug the
power supply into another electrical outlet. If you are using a UPS battery back-up or power strip, try
plugging the scanner directly to a wall outlet.
n
Did you restart the computer and scanner? If the scanner gets a paper jam, or looses connection because of
an error, try restarting your computer and power cycling the scanner.
n
Did you plug the scanner into a USB hub? If you’re using a USB hub to connect the scanner try plugging the
scanner’s USB cable directly to the back of the computer. It is not recommended that you use the scanner
with a USB hub, if you are using a hub, the hub must have its own power supply.
n Is the USB cable 6’ or less? If you are using a USB cable that is longer than 6’ you may lose connection to the
scanner. The recommended USB cable length is 6’ or less, the USB cable provided with your scanner is within
this range.