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M A D E

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6.

 

F.A.Q 

 

1. Q: There is no video display on the app after successful Wi-Fi connection.  
What do I do?
A:

 If the Wi-Fi LED’s doesn’t light up, power off Wi-Fi microscope and close the App to restart 

it. If the illumination LEDs light up, wait about 5 seconds to restart the App or power off Wi-Fi 
microscope and close the App to restart it. If the problem persists, continue restarting the app.

2. Q: The Wi-Fi microscope video stops after changing the resolution to 

 

1280 x 1024, but it works well at 640x480. Why is that?
A:

 Low battery, charge your microscope.

3. Q: The Wi-Fi microscope video stops working after a long time. What do I do?
A:

 Check if the battery is low or dead. Power off the Wi-Fi microscope and close the App to 

restart it. Follow the procedures in the quickstart guide to restart the app.

4. Q: The Wi-Fi microscope video’s frame rate is slow. How do I fix it?
A1:

 Please wait for about 5 seconds and restart the app.

A2:

 Set the video resolution to 640x480 if the current resolution is 1280x1024.

A3:

 Check if there is low battery or there are other Wi-Fi networks around interfering with the 

connection. If the problem persists, restart the app.

5. Q: Why does the video stop displaying after I change the resolution?
A:

 When changing the resolution, you must wait until the LED light is off and lights up again 

before clicking for live video - it takes about 5 seconds. Also try to power off the Wi-Fi 
microscope and close the app to restart it.

6. Q: Why does the device feel warm after the WiFi microscope has been working 
for some time?
A:

 The power dissipation of the Wi-Fi microscope is about 2.5W. The highest internal temperature 

of the device can reach about 60°C, so this could make feel a slight warmth to the user. 

7. Q: How long can the Wi-Fi microscope work on a full battery charge?
A:

 It is about 2 hours at 640x480 resolution. So it’s suggested to switch the device off when not 

being used. Full charging time is about 4 hours.

8. Q: Can I use the Wi-Fi setup or the wired setup via USB?
A:

 This is a possible option, refer to the complete user manual.

IMPORTANT INFO AND WARNINGS

1.

 

PLEASE READ THE USER MANUAL BEFORE 

USING THE PRODUCT

2. 

Do not expose this product to water or other 

liquids.  Immediately power down the product if 
it  comes into contact with water or other liquids. 
Continued use of the product may result in fire or 
an electrical shock.

3. 

If the lens is dirty, please use a lens brush or 

soft cloth to wipe clean. Avoid touching it with your 
fingers. Exercise care to avoid scratching the lens.

4. 

Close the Software, before removing the 

microscope from the PC.

5. 

Multiple wireless sources placed too close each 

other can cause interference and issues with 
functionality. For example Wi-Fi, cordless phone, 
Bluetooth etc.

Please keep the Wi-Fi microscope away from these 
and other wireless sources during operation.

DISPOSAL

The crossed waste bin indicates that the product 
must be collected separately from other waste at 
the end of its useful life. It must be disposed of in 
accordance with local WEEE regulations.

WARRANTY

The warranty of this product against any defects 
due to materials or workmanship is valid for a 
period of 1 year from the date of original purchase.
To take advantage of the guarantee, you must retain 
your purchase invoice. The warranty is null and void 
if the damage is resulting from carelessness or 
misuse. Products considered to be defective should 
be returned only to the dealer from which it was 
purchased accompanied by the invoice.

For more information about our products go to the VISIO-TEK official website: 

www.visio-tek.net

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