HELP! I THINK MY VisiCook AirChef HAS GONE WRONG!
I’VE PLUGGED MY AIRCHEF IN AND THE FUSE HAS BLOWN IN THE HOUSE. IS
THE AIRCHEF BROKEN?
The AirChef draws 1200-1400W but on first use it may draw more
before settling into steady state operation. Ensure the power socket is suitable for this power. In
older houses, or where you have a sensitive RCD type fuse board, you may have a perennial
problem with nuisance tripping. It’s not the fault of the AirChef and not a valid reason for return.
WHERE CAN I GET REPLACEMENT ACCESSORIES?
You can contact us:
Call
on
0121 693 9221 (1000 – 1630 hrs, Mon-Fri excl Holidays) where we can take your order over the
phone
Online
at www.visicook.com, follow the link to Accessories
Post
the Order Form here
Try the
Steak Cage
? – it fits as the Rotor Fryer and
you can use it to Rotor cook steak, fish and other
foodstuffs that can be lightly held by the wire cage
as it turns in the hot cooking air (incl rotisserie rod)
Or try the
Multi-Skewer
accessory, for family time kebabs (incl rotisserie rod).
I’VE CLEANED THE AIRCHEF BUT THE WINDOWS ARE NOT AS CLEAN AS NEW.
HOW DO I RESTORE IT?
Over time, cooking and food debris will discolour the windows. This
is not a cause for concern or valid reason for return. We suggest to clean it with warm soapy
water as described elsewhere, or maybe a small amount toothpaste on a cloth. Toothpaste is
mildly abrasive, so use it sparingly, but it can be useful in cleaning once all else has failed. Don’t
let toothpaste adhere to other parts of the AirChef, especially inside.
MY NEW AIRCHEF SEEMS TO BE WORKING INTERMITTENTLY, THE LIGHTS
GOING ON & OFF. IS THIS NORMAL?
There is automatic temperature regulation and so
the halogen heating element cycles on and off in use. This is entirely normal and is not a cause
for concern or valid reason for return. Check also that the Lid is firmly locked downwards: there
is a safety device that cuts the power (but the timer will continue counting down) if the Lid is
raised (or not correctly stowed).
I LOVE MY AIRCHEF. CAN I USE ANYTHING IN IT?
Anything you would use in a regular
oven, you can use in AirChef. Just make sure the air can circulate, so cook with a rack.
Always
.
I’M BURNING FOOD. IS THERE SOMETHING WRONG?
Your new AirChef is very
efficient, you will find that cooking time is reduced over conventional cooking methods and you
need less power too. Always check that meat and fish is cooked through, though.
THE ROTISSERIE GOES IN DIFFERENT DIRECTIONS SOMETIMES.
It is designed to
have bi-directional ability in the event of rotation block.
Item
Price
Quantity
Total
Rack
£ 5.95
Rack
€ 9.95
Rotor Fryer
***
* (originally supplied accessory) or
Multi-skewer
***
*(new accessory) or
Steak Cage
***
*
(new accessory) - these have their own rotisserie bar.
£ 17.99
€ 29.20
Tongs or cradle (please specify)
£ 5.95
Tongs or cradle (please specify)
€ 9.95
Rotisserie Fork assembly
£11.95
Rotisserie Fork assembly
€ 21.00
Cooking bowl
£ 19.95
Cooking bowl
€ 49.95
Long Life Heater Guard – helps to keep element head
clean and helps prolong the life of your heater
element/bulb. No tools required to fit.
£8.95
€10.30
Halogen Cooking Made Simple – over 100 pages of full
colour recipes. Starters, main courses, desserts. Step-
by-step guide and pictures. Spiral bound for easy
reading and following while cooking. Designed for
regular halogen ovens, adapted for AirChef by note.
£14.97
€ 21.00
Total includes VAT and P&P within mainland UK. For Channel Isles add £ 3.90.
*** means please specify which one. Rotor Cage is an original accessory
You may like to order some spare parts for your new
VisiCook AirChef CRF 5 JQ
Please use the order form below, selecting the currency most applicable to your country, and
return with your remittance made payable to
Team UKI Ltd
at
Team UKI Ltd Customer Services, c/o Team UKI Ltd.,
211/212 The Custard Factory, Gibb Street, Birmingham B9 4AA, UK
Your name…………………………………………..
Your address.……………………………………….
………………………………………
………………………………………
………………………………………
Your telephone number:…………………………..
Have you remembered to enclose a cheque/postal order?
Have you remembered your name and daytime delivery address?
Have you made your cheque payable to Team UKI Ltd?
Check out “How to use…” video here: https://www.youtube.com/user/teamuki/videos
