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Visel, 2000 QS-Retailbox Pro | User's Guide 

First Installation 

Unpackaging 

The installation of QS-RETAILBOX PRO consists of a few simple steps: 

 

Remove the box from the package and insert the batteries into the supplied remote control 

 

Connect the box to the power supply 

 

Connect the network cable 

 

Connect the monitor's HDMI cable 

 

Tune the monitor to your chosen HDMI source 

 

Wait for the system to load 

After initialization, the main screen shown in Figure 

1

will appear on the monitor. 

These operations are common for every QS-RETAILBOX PRO installed. 

 
 

System configuration 

Visel Sync (Configurator) 

Visel Sync is the tool needed to configure this product. It consists of a PC-compatible application 
with a Windows XP operating system or higher. Visel recommends that you install Visel Sync  only 
on your administrator's PC to prevent non-professionals from tampering with your system 
configuration. 

 

Download Visel Sync from this link: 

http://www.visel.it/it/download

 

 

Install and launch the application 

 

Click on the magnifying glass to start searching 

QS-RETAILBOX PRO 

QS-RETAILBOX PRO needs a static IP address on the network. 

To configure a static IP, follow these steps: 

 

Connect a USB mouse to the box 

 

Press the right mouse button to exit the active application 

 

Go to the system settings and the " Network " section set network parameters. 

 

Exit the settings and go to the main menu to launch the Q-LCD application 

If QS-RETAILBOX PRO is configured correctly, it will be possible to manage its settings through the 
Visel Sync application. 

Summary of Contents for QS-RETAILBOX PRO

Page 1: ...QS RETAILBOX PRO Standalone server box for Queue Management up to two services with Visel Cloud Digital Signage User Manual for device management ...

Page 2: ... to each existing service In addition to queue management you can view a media playlist enriched by weather forecasts and RSS news headlines Operation This product requires a monitor TV or device that has an HDMI input and possibly speakers to play audio and if the Internet is available it is able to show weather forecasts and or news of the last hour via RSS FEED This product represents the evolu...

Page 3: ... differences between the two models Features Q Retail PRO Q Retail Device name Customer logo Visel Cloud Compatibility Count up to two services MASTER SLAVE mode Sound and flashes last call Last call zoom Customize shift label color Local media playlist Geolocation of the weather with extended forecasts Feed bar Narrator List and audio message range Pre locution of the shift number Post lotion of ...

Page 4: ...s of a PC compatible application with a Windows XP operating system or higher Visel recommends that you install Visel Sync only on your administrator s PC to prevent non professionals from tampering with your system configuration Download Visel Sync from this link http www visel it it download Install and launch the application Click on the magnifying glass to start searching QS RETAILBOX PRO QS R...

Page 5: ...Visel 2000 QS Retailbox Pro User s Guide 4 Select QS RETAILBOX PRO and press the Settings button depicted with sliders Figures 2 Visel Sync Device Search ...

Page 6: ...m logo that will be placed above the media playlist Network and Cloud Property Description Visel Cloud Enables the Visel Cloud platform for remote media management For information about Visel Cloud contact our sales department Visel Cloud User Set profile username linked to Visel Cloud subscription Visel Cloud Password Set the password for the profile linked to the Visel Cloud subscription ...

Page 7: ...nimated flashes for the shift number call How it works Specifies how MASTER or SLAVE works With SLAVE mode it will be possible to clone the numbering of the MASTER display Services Configures services to manage shift numbering enable name color and count from to In the presence of only one service the display will act as the history of the last two calls Shift label Inserts text that will appear i...

Page 8: ...the display Press the wrench to access the secondary feeds window City of Weather Specifies a location for the weather forecast Click on the wrench to search for your city and set it up Warning In the presence of the active Visel Cloud account the local media playlist will be disabled and the media files of the remote playlist will be played For more information about Visel Cloud we recommend that...

Page 9: ...on button Adds a new media source using local files Pencil button Edits a source that is already in the list and its playback properties X button Deletes a source from the list Up Arrow button Moves a source to the beginning of playback Down Arrow button Moves a source towards the end of playback ...

Page 10: ...e Choose a title for the source to make it easier to identify within the playlist Enabling Enables or disables source playback Period of activity Enables source playback within a period of time Playback options Allows you to change where allowed the time of stay and the volume of the source Background audio track Specifies a background audio track if the source is an image ...

Page 11: ...oice used is not to your liking you can install a different text to speech engine directly from Google Play the Android digital store upon the addition of a Google account on the BOX To add a Google account insert a mouse or use the supplied remote control and navigate to Settings Accounts and then add your Google account Among the text to speech engines on the market Visel recommends Vocalizer TT...

Page 12: ... Administrator rights QS RETAILBOX PRO does not display calls Verify that you have entered the correct IP address of the Queue Manager in the QS RETAILBOX PRO configuration panel in Visel Sync QS RETAILBOX PRO does not show weather forecasts or RSS news Verify that QS RETAILBOX PRO is connected to the internet If other types of problems arise we recommend that you contact our telephone support Vis...

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