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15

4

 

Troubleshooting

  

Symptoms

  

Possible

 

Problems/

 

Solutions

 

I

 

cannot

 

access

 

the

 

internet

 

at

 

all.

 

Check

 

the

 

LCD

 

display

 

which

 

shows

 

the

 

number

 

of

 

active

 

connections.

 

If

 

this

 

is

 

0

 

or

 

x

 

then

 

Wi

Fi

 

is

 

not

 

connected.

 

Verify

 

your

 

password

 

is

 

correct.

 

Make

 

sure

 

your

 

SIM

 

card

 

is

 

inserted

 

correctly.

 

Check

 

you

 

have

 

network

 

coverage

 

in

 

your

 

area.

 

Check

 

that

 

your

 

SIM

 

card

 

is

 

active

 

and

 

enabled

 

with

 

data

 

services.

 

Please

 

wait

 

1

 ‐ 

2

 

minutes

 

for

 

the

 

router

 

to

 

initialize.

 

The

 

download

 

or

 

upload

 

speeds

 

are

 

very

 

slow.

 

The

 

speed

 

is

 

dependent

 

on

 

signal

 

strength.

 

Check

 

your

 

signal

 

strength

 

and

 

network

 

type.

 

The

 

signal

 

strength

 

is

 

always

 

low.

 

This

 

indicates

 

poor

 

reception.

 

Try

 

moving

 

the

 

router

 

to

 

another

 

location

 

nearer

 

the

 

window.

 

You

 

can

 

purchase

 

an

 

external

 

antenna

 

with

 

connector

 

type

 

TS9

 

to

 

improve

 

your

 

signal

 

strength.

 

I

 

secured

 

my

 

router

 

and

 

have

 

lost

 

my

 

password(s).

 

Reset

 

your

 

router

 

to

 

factory

 

defaults

 

to

 

erase

 

all

 

stored

 

passwords

 

and

 

encryption

 

settings.

  

From

 

the

 

powered

 

up

 

state:

 

Press

 

the

 

power

 

key

 

and

 

the

 

WPS

 

key

 

simultaneously.

 

My

 

battery

 

has

 

not

 

charged

 

while

 

in

 

use

and

 

connected

 

to

 

the

 

charger.

 

In

 

low

 

coverage

 

or

 

high

 

data

 

transfer

 

modes

 

the

 

internal

 

temperature

 

of

 

the

 

device

 

can

 

rise

 

above

 

45°C.

  

In

 

these

 

conditions

 

the

 

battery

 

cannot

 

be

 

charged

 

due

 

to

 

safety

 

limits

 

with

  

Li

ion

 

battery

 

technology.

 

My

 

Wi

Fi

 

device

 

goes

 

to

 

sleep

 

and

 

disconnects.

 

This

 

is

 

dependant

 

on

 

the

 

other

 

devices,

 

ie

 

your

 

Wi

Fi

 

clients.

 

If

 

the

 

Wi

Fi

 

client

 

(PC

 

or

 

other

 

device)

 

has

 

a

 

Wi

Fi

 

sleep

 

policy

 

then

 

Wi

Fi

 

signals

 

are

 

switched

 

off

 

after

 

a

 

period.

 

With

 

no

 

active

 

Wi

Fi

 

connections

 

your

 

wireless

 

router

 

will

 

go

 

into

 

low

 

power

 

mode.

 

To

 

maintain

 

an

 

‘always

 

on’

 

service

 

make

 

sure

 

you

 

have

 

a

 

Wi

Fi

 

device

 

connected

 

to

 

your

 

router.

 

Summary of Contents for Mini WiFi Modem

Page 1: ...which are case sensitive Details printed under your battery Restore defaults From the powered up state Press hold the power key and the WPS key simultaneously All passwords and settings will be restor...

Page 2: ...e 8 2 5 Network Lock 8 2 6 Connecting an External Antenna 8 3 Using the Wireless Router 9 3 1 Preparation 9 3 2 Login to the Web based User Interface 9 3 3 Quick Setup 10 3 4 WAN Connection 11 3 5 Pho...

Page 3: ...s in this manual are for reference only They might not be completely identical with your product ZTE Corporation operates a policy of continuous development ZTE Corporation reserves the right to make...

Page 4: ...ombination with our accessories conform with the essential requirements of The Radio Communications Standard Electro magnetic Radiation Human Exposure 2003 and the Australian Communications and Media...

Page 5: ...r off 2 microSD slot for expandable memory up to 32GB 3 WPS Press to enable Wi Fi Protected Setup authentication process 4 USB charging port Connect to your PC or AC charger for battery charging 5 TS9...

Page 6: ...d the bevelled edge on the left hand side as shown TIP The SSID and password settings are printed in the battery compartment 3 Insert the battery with the contacts located against the gold springs 4 L...

Page 7: ...hough the router is connected to the AC charger For these situations it is recommended that in addition to the charger being connected the battery is fully charged before extended data transfers comme...

Page 8: ...lly charged 2 5 Network Lock Your wireless router is locked to the Virgin network When you insert a non Virgin SIM card you are presented with unlock instructions in the web interface http virginmf62...

Page 9: ...ck Connect Enter the default security key exactly as shown on the sticker under the battery Your security key is case sensitive be sure to use the correct text 3 2 Login to the Web based User Interfac...

Page 10: ...h to change the defaults APN Auto or Manual Only change if advised by your service provider SSID Name Name of your Wi Fi network SSID Enabled Select whether to broadcast your Wi Fi network name Encryp...

Page 11: ...the SIM card Add New Add a new contact select the Save location to be the Device or the SIM card Edit Edit a Contact to save it to the SIM card or Device 3 6 Settings Settings can only be changed wit...

Page 12: ...the clients in the same order In other words WEP key 1 on the AP must match WEP key 1 on the client If the Authentication type is OPEN or SHARED the bottom part of the configuration page displays fur...

Page 13: ...matched one by one if a provision is met it will not continue to match against the other rules set Port Forwarding Settings You can set up virtual servers to provide internet services Select Firewall...

Page 14: ...rs SIM card registration account and billing information network services and other general enquiries should be directed to your Service Provider See your warranty card for warranty and service inform...

Page 15: ...ith connector type TS9 to improve your signal strength I secured my router and have lost my password s Reset your router to factory defaults to erase all stored passwords and encryption settings From...

Page 16: ...ght 86g microSD card microSD or microSDHC up to 32GB External Antenna Port TS9 Battery 1500mAh Li ion Standby time low power mode up to 80 hours Working time up to 4hours depending on usage and networ...

Page 17: ...re are no user serviceable parts 4 Do not allow the router or accessories to come into contact with liquid or moisture at any time The router contains a liquid detection sticker that changes colour wh...

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