Virgin Media MTV360 Installation Manual Download Page 2

INT

RESET

1

2

TEL

COAX IN

AUDIO

SCART OUT

HDMI

USB

INTERNET

D.AUDIO

POWER

1

2

3

4

INT

RESET

1

2

TEL

1

2

3

4

What’s included?

The yellow labelled parts have 
been supplied in the box.

Your existing equipment may look 
different to what is shown here.

Ethernet cable

2

Uninstall

We will start with step-by-step 
instructions on uninstalling 
your old kit.

This guide contains step-by-step instructions on how to:

2

1

Activate

Before we do anything else, 
reply 

GO

 to the text message 

we sent you. This will activate 
your services. 

Didn’t get a text?

Call us on 

0800 953 

9500

. Make sure you 

have your account 
number and area 
reference to hand - 
they will be in the 
email we sent you.

Summary of Contents for MTV360

Page 1: ...Installation guide 15 mins 3 Install Virgin TV 360 box 5 mins 4 Install Virgin TV Go app 10 mins 2 Uninstall old box 1 Activate 1 min...

Page 2: ...2 Uninstall We will start with step by step instructions on uninstalling your old kit This guide contains step by step instructions on how to 2 1 Activate Before we do anything else reply GO to the t...

Page 3: ...instructions to get your 360 box up and ready to go 3 Virgin TV 360 remote Please don t pull the tab out of your new remote until your 360 box is switched on 360 box Turn the page to get started 3 4...

Page 4: ......

Page 5: ...you didn t get a text message give our automated line a quick call on 0800 953 9500 It ll only take a minute When you call you will need to have your account number and area reference to hand You can...

Page 6: ...6...

Page 7: ...old box This section will take about 10 mins 2 Spanner 7 In this section we ll be uninstalling your old box If you need a spanner to undo your connector cables you ll find one in the box we sent Unins...

Page 8: ...aptor Keep this though as you can use it later For certain cables you may need to use the spanner provided Switch off your old box at the back and remove the power supply lead Switch off at the socket...

Page 9: ...instructions on how to return your old kit and cables Remove the HDMI and Ethernet cables that connects your old box to your TV and Hub Once uninstalled put your box to one side It looks the same as...

Page 10: ...10...

Page 11: ...For this section you ll need 3 3 Cable adaptor Ethernet cable 11 New HDMI cable Install 360 box Install 360 box This section will take about 15 mins 360 remote 360 box power supply 360 box...

Page 12: ...aptor Attach the cable adaptor to the socket on the rear of your new 360 box by pushing it firmly into place There are two options for connecting your 360 box to your Hub Ethernet If your 360 box is c...

Page 13: ...nes shown below 3 4 Connect the other end of the Ethernet cable to the rear of your 360 box 3 5 Use the new HDMI cable provided to connect your 360 box to your TV Take a note of the name of the HDMI p...

Page 14: ...3 14 Install 360 box 3 6 Connect the new power supply for your 360 box 3 7 Plug your 360 box into a nearby mains socket 3 8 Connect the new power supply to the back of your 360 box...

Page 15: ...TICAL AUDIO USB 2 0 USB 3 0 Turn on your TV then using your TV remote press the Input AV or Source button It may also be a button with this icon Select the correct HDMI input for your 360 box 3 11 Whe...

Page 16: ...name to search for it manually Can t use the Ethernet cable With your Virgin TV 360 remote highlight and select WiFi Select WPS setup and follow on screen messages To connect using WPS press the WPS...

Page 17: ...WiFi screen select your WiFi network Unless you have changed it your network will be called something like VM123456 You will then be asked for your password which you should enter using your 360 remo...

Page 18: ...4 4 Your 360 box and our TV apps are a match made in telly heaven Install TV Go app Install TV Go app 18 This section will take about 5 mins...

Page 19: ...count already Use your Username email address and password to sign in to the app Not yet registered Just follow the on screen instructions You ll need your Account number and Area reference number to...

Page 20: ...20...

Page 21: ...1 Get more from your Virgin Media setup Controlling your TV with new remote Do more with your new kit Download the Virgin Media Connect app Troubleshooting Get more from your kit Get more from your ki...

Page 22: ...ing the episode guide by saying Go to the Guide Home Here you ll find everything on your box in one easy menu Record Record 6 things while you watch a 7th you recorded earlier or something on BBC iPla...

Page 23: ...ut your 360 box can be found in the User guide that came with your QuickStart pack Download the Virgin Media Connect App You can use the Virgin Media Connect App to scan your home for WiFi blackspots...

Page 24: ...fier Not only is your 360 box small and fast but you can place it out of sight too Your remote doesn t have to have a line of sight to work either If after you tuck it away your remote doesn t work yo...

Page 25: ...I lead that is supplied with your kit Need help Most things are pretty easy to resolve check out the Troubleshooting advice on this page for some top tips on how to fix common problems Need help with...

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Page 28: ...MTV360 10013465 MTV3600120...

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