VIP Color VP6 Series User Manual Download Page 5

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Contents

Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3

Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8

Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Selecting the Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Choosing Label Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12

Loading Label Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15

Loading Fanfold Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Change Default Settings in Printer Driver . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Select the Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Adjust Alignment for Printing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Printing Borderless (Full-Bleed) Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Saving Custom Media Size Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Turning Off the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Managing Printer Security (Administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . 25

Embedded Web Server (EWS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Other Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37

Guidelines for Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Replacing an Ink Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39

Cleaning the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41

Opening/Closing the Clamshell . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Cleaning Debris from the Cutting Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Cleaning the Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46

Replacing the Output Module/Cutter Assembly. . . . . . . . . . . . . . . . . . . . . . . . 47

Replacing the Service Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51

Replacing the Transfer Wiper Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54

Replacing the Aerosol Fan Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

Replacing the Waste Ink Absorber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57

Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

If Error Messages Appear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60

Poor Print Quality or Incorrect Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64

Other Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

Clearing a Media Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Clearing Clogged Ink Nozzles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Adjusting Sensor Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Summary of Contents for VP6 Series

Page 1: ...VIPColor U s e r G u i d e VP6xx Printer Series ...

Page 2: ... and or other countries Java and Oracle are registered trademarks of Oracle and or its affiliates Microsoft Windows and Windows Server are registered trademarks of Microsoft Corporation in the U S A and or other countries Memjet is a trademark of Memjet Ltd Edition Edition 3 May 2020 FCC This device complies with Part 15 of the FCC rules Operation is subject to the following two conditions 1 this ...

Page 3: ...ll the printer on a flat level surface The printer must remain level at all times Tilting the printer may cause undue leakage of ink and affect performance and print quality Avoid wide temperature variations Install the printer in a protected location away from direct sunlight open windows or any other places subject to temperature extremes Power Supply Always use the Power button on the control p...

Page 4: ...ou are moving the printer allow sufficient time after installation for the temperature and humidity of the internals of the printer to arrive at equilibrium with the surroundings Battery WARNING There is a risk of explosion if the battery in the printer is replaced by an incorrect type Dispose of used batteries according to the manufacturer s instructions Material Safety Data Sheets MSDS All perso...

Page 5: ... Web Server EWS 27 Other Support Tools 35 Printer Maintenance 37 Guidelines for Preventive Maintenance 38 Replacing an Ink Cartridge 39 Cleaning the Printhead 40 Replacing the Printhead 41 Opening Closing the Clamshell 44 Cleaning Debris from the Cutting Zone 45 Cleaning the Sensors 46 Replacing the Output Module Cutter Assembly 47 Replacing the Service Station 51 Replacing the Transfer Wiper Asse...

Page 6: ...ng Information 74 If the Printer Has a Static IP Address 74 If the Connection to the Printer Has Changed 74 Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory Information 81 Worldwide VIPColor Technologies Contacts 84 ...

Page 7: ...a 17 Printing Labels 18 Printing Borderless Full Bleed Labels 22 Saving Custom Media Size Settings 23 Turning Off the Printer 24 Managing Printer Security Administrator 25 Embedded Web Server EWS 27 Other Support Tools 35 NOTE Once the printer has been set up be sure to change the security passwords using the Embedded Web Server EWS See Change Passwords on page 25 ...

Page 8: ...8 Using the Printer Parts of the Printer Control Panel Top Cover Front Cover Output Slot GPIO Port USB Port Ethernet Port Power Socket Power Switch Media Feed Slot Media Feed Cover ...

Page 9: ...he icons above the printer buttons indicate their functions which change depending on the current operation see Table 2 Printer Online Power LED Power Button Printer Buttons Data LED Status LED Ink Status Table 1 Printer LEDs LED Description Data LED Blinking Printer is receiving data from the computer On There are print jobs in the printer memory Status LED Blinking Printhead is being serviced or...

Page 10: ...Press Return to return to the previous menu Table 2 Printer Buttons Function Description Config Access the Configuration menus Up Down Move through the menu options Select Select a menu option or confirm a setting Return Return to previous menu Unload Media Unload the labels Pause Resume Pause or resume printing If printing Roll to Roll the printer pauses for 10 seconds then prints the next page a...

Page 11: ...nd enter the password provided by your administrator Security Level 2 gives administrator access to all functions 1 On the control panel select Config SETUP SECURITY Level 1 or Level 2 2 Enter the 3 digit password 3 Press to return to the main menu 00 0 C K2 M K1 Y Printer Online CONFIGURATION 1 SETUP SETUP 2 SECURITY SECURITY 2 Level 1 Config Select Select Select ENTER PASSWORD Press to set Press...

Page 12: ...sions Media type Gloss semi gloss and matte Label width 2 0 to 8 5 50 8 mm to 215 9 mm Label length Continuous Roll to Roll Maximum 40 1 016 m Roll to Cut Print and Present Maximum 8 203 2mm Label thickness Maximum 0 01 0 3 mm including liner if any Minimum 0 005 0 13 mm Core size 3 76 2 mm Roll diameter Maximum 6 152 4 mm Media Handling Print mode Roll to Cut Print and Present non peel Roll to Ro...

Page 13: ...C D E Minimum Maximum A 0 125 3 0 mm 0 3 8 0 mm B 0 0 2 0 50 8 mm C 0 0 0 4 10mm D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm 40 0 1016 0 mm E G H D Minimum Maximum D 2 0 50 8 mm 8 5 216 0 mm E 2 0 50 8 mm 40 0 1016 0 mm H 1 0 25 4 mm 8 5 216 0 mm G 0 125 3 0 mm 0 3 8 0 mm Reverse side of tag stock ...

Page 14: ...Config MAINTENANCE PRINT TEST PAGE Barcodes 2 Verify the following on the test page Label is printed in black with no other color visible The text is legible The barcodes are readable No ink smear color mix or streaks C K2 M K1 Y Printer Online CONFIGURATION 2 MAINTENANCE MAINTENANCE 1 PRINT TEST PAGE PRINT TEST PAGE 1 Barcodes Config Select Select Select Sample Barcodes Test Page ...

Page 15: ...Using the Printer 15 Loading Label Media Figure 4 Media path 1 Loosen the knob and remove the roll cover 2 Load the media roll ...

Page 16: ...is over the flat side of the spindle Then tighten the knob 4 Feed the media into the printer a Open the media feed cover b Feed the media under the arm and into the printer Wait for the printer to load the media c Slide the media guide to the edge of the media 5 Close the media feed cover Slot Flat side ...

Page 17: ...en loading fanfold media place the media stack 15 mm or more away from the rear of the printer 2 Feed the media into the printer aligning it with the left side of the media feed slot Wait for the printer to load the media 3 Slide the media guide to the edge of the media 15 mm ...

Page 18: ...loaded in the printer 4 Print the document Any changes to the settings only apply to the current print job Once you exit the application the changes may be lost Make the changes in the printer driver if you wish to keep the settings as the default for all print jobs Change Default Settings in Printer Driver To select the default print settings that will be used for all print jobs 1 From the Window...

Page 19: ...are skipped when printing large files Select this option if labels are skipped when printing small labels Select this option to remove print artifacts with image file with multiple layers Select the Media Type that matches the media loaded in the printer Sheets per cut Cut after printing the specified number of labels Print and Present Print cut and present label Remove the label to continue print...

Page 20: ...s Media Type When you are printing on Plain Paper Plain uncoated paper and labels Matte Coated Label Matte coated labels Premium Matte Coated Label Matte coated labels This option uses more ink for better color Glossy Label Glossy labels This option optimizes print quality and dry time Premium Gloss Label Glossy labels This option uses more ink for better color ...

Page 21: ...t of the image If the image is not centered adjust the top of form and or left edge offsets on the Media tab of the printer driver A positive value for Top of Form adjusts the image towards the top of the label A positive value for Left Edge adjusts the image towards the left of the label Offset settings ...

Page 22: ...orm Bottom of Form Left Edge offset on the control panel for each label size For example the offsets for a 6 x 4 label may be different from a 2 x 2 5 label Hence you need to record the offsets used for each label size Adjustments for Borderless Printing 1 On the General tab of the printer driver Figure 6 click Custom Sizes to set the page size slightly smaller than the label about 0 01 or 0 2 mm ...

Page 23: ...he printer driver you can import the settings from the backup file Export Custom Media Size Settings 1 On the Import Export tab of the printer driver select Media Sizes 2 Click Export 3 Enter a filename and click Save Import Custom Media Size Settings 1 On the Import Export tab of the printer driver select Media Sizes 2 Click Import 3 Select the file to import the settings from and click Open Sele...

Page 24: ...turn off the Power switch at the back of the printer During a normal shutdown the printer will service the printhead and save data to the memory before turning off If the Printer Will Not Switch Off If the printer does not respond when you press the Power button press and hold the Power button for 5 seconds The printer should switch off However it will not be able to perform the normal shutdown pr...

Page 25: ...olor VP6xx Label Printer Toolbox b Click VIPColor VP6xx Label Printer to launch the default web browser and open the EWS for your printer c Click Login to log in with your admin password 2 Select Security Setup then select Printer Password Security Level Description Level 0 operator The printer powers up in level 0 by default which allows users to access all the functions needed to print but not t...

Page 26: ...ter Settings The administrator can change the security level for the following protected printer settings which are enabled at Level 1 by default 1 Log in to the EWS 2 Select Security Setup followed by Printer Security 3 Fromthe dropdown list select the minimumsecurity level allowed to access each setting For example if you set Language to Level 0 Operator then all security levels will have access...

Page 27: ...arious settings 1 On the Windows Start menu select All Programs VIPColor VIPColor VP6xx Label Printer Toolbox 2 Click VIPColor VP6xx Label Printer to launch the default web browser1 and open the EWS for your printer The EWS displays printer information and usage metrics on the Printer Status page Click Login to log in for full access to all the EWS pages 1 Recommended Internet Explorer 8 Firefox 1...

Page 28: ...hows printer and printhead information and print counters Control Panel Click Launch to launch the remote control panel Figure 7 This will display the same menu options that are provided on the printer control panel Ink Level Shows ink levels and usage metrics Ink usage metrics can be exported Right click the EXPORT link and select Save Target As to save the data in a file Local Settings Shows the...

Page 29: ...rinting all the internal pages generated by the printer i e Configuration Page Network Settings Page and diagnostic test plots Sensor Threshold Values Run a length of labels about 1m or 40 to record the readings of the gap mark sensor without actually printing The readings are analyzed to determine if there is sufficient contrast for the printer to reliably detect the inter label gap or black mark...

Page 30: ...h Normal Sharp spikes at regular intervals indicate that the sensor can clearly detect the gap or mark on the media The above is an example of a normal graph Noisy Imperfect spikes at regular intervals The printer may erroneously detect the Top of Form For more reliable detection reduce the sensitivity of the sensor to achieve a graph that is close to Normal Bad Readings are not distinctive In thi...

Page 31: ...usage 1 Select Enable virtual printing 2 Print in the usual way The printer will not actually print but will estimate ink usage for the print job 3 On the Printer Status page select Ink Status to view the estimates The control panel will display Simulation when the printer is in this mode Disable cut at the start of a print job Do not cut the media at the start of a print job Select this option to...

Page 32: ...paque continuous media is used Enable print over label gap and black mark Select this option to continue printing an image across labels over the gap or black mark on continuous media For example when printing wine labels where the front and back labels are printed as a single page Enable Memjet TPS algorithm for printhead When selected the printer will reduce the thermal energy for the printhead ...

Page 33: ...ng each job in the multiple job queue Enable advanced end of roll handling Select this option to allow the following when printing roll to roll When the printer encounters the end of the roll with a printed label in the cutter module the printer will pause to allow the user to release the media from the core Then the printer will cut and eject the remaining media from the printer when the user pre...

Page 34: ... value Specify the maximum gap if using non standard gap labels Click Submit to apply the new value 3 mm or 0 125 is standard for gap labels Fine tune linefeed calibration When printing large images the printed image may be slightly shorter due to the linefeed Fine tune by entering a correction stretch factor calculated as follows Correction factor Printed Length Image Length 1 000 000 Wiper Maint...

Page 35: ...pens the Technical Support web page Buy Consumables Opens the consumables web page for you to purchase ink supplies online Update Firmware Helps you to update the printer firmware Get Printer Info Displays a log of printer activity and errors This may be required when you contact Technical Support Contact Info Allows you to save your contact information which will be included in the Printer Info l...

Page 36: ...36 Using the Printer ...

Page 37: ...the Printhead 40 Replacing the Printhead 41 Opening Closing the Clamshell 44 Cleaning Debris from the Cutting Zone 45 Cleaning the Sensors 46 Replacing the Output Module Cutter Assembly 47 Replacing the Service Station 51 Replacing the Transfer Wiper Assembly 54 Replacing the Aerosol Fan Filter 56 Replacing the Waste Ink Absorber 57 ...

Page 38: ...eplace Output Module VMAG1 60008A Inspect Replace Service Station MM007 65502 Inspect Replace Transfer Wiper Assembly 1 MM007 65505 Inspect Replace Aerosol Fan Guard VMAG1 70150A Replace Waste Ink Absorber MM007 10005 Inspect Table 11 Maintenance Schedule For 80 Roll to Cut Print and Present Operation Part Every 1M inches 25 400 m Every 2 5M inches 63 500 m Every 5M inches 122 500 m Sensors Clean ...

Page 39: ...icing to be completed first 1 Open the front cover of the printer 2 Open the latch and remove the empty ink cartridge 3 Insert the new cartridge and close the latch 4 Close the front cover NOTE Dispose of the empty ink cartridge according to local regulations Y C K M K Y K M K C C K M K K M K C Y M K K M K C Y C K M K K M K C Y M K K M K C Y ...

Page 40: ...eme Always start with the Normal cleaning cycle and proceed to the next level only if print quality does not improve 1 On the control panel select Config PRINTHEAD CLEAN Normal 2 After the cleaning is completed try printing again C K2 M K1 Y Printer Online CONFIGURATION 3 PRINTHEAD PRINTHEAD 1 CLEAN CLEAN 1 Normal Config Select Select Select ...

Page 41: ...en the printer top cover 2 On the control panel select Config PRINTHEAD Replace Wait for the printhead latch to be released It will pop open DO NOT force it open as it may break 3 When the printhead latch is released open the latch fully C K2 M K1 Y Printer Online CONFIGURATION 3 PRINTHEAD PRINTHEAD 2 REPLACE Config Select Select ...

Page 42: ...f the printer NOTE Dispose of the old printhead according to local regulations 5 Remove the new printhead from its packaging Do not touch the ink couplings electrical contacts or nozzles ink couplings electrical contacts nozzles No less than 45 NOTE Keep the orange cover You will need it to cap the printhead if it is removed from the printer ...

Page 43: ... Slide the printhead into the slot Push it toward the front of the printer It should snap into place 7 Close the printhead latch Check that ink is flowing through the tubes on both sides of the printhead 8 Close the top cover ...

Page 44: ...over if the control panel shows Servicing Printhead Wait for the servicing to be completed first 1 Open the top cover 2 Squeeze the latches on either side of the clamshell and open the clamshell to its highest position Closing the Clamshell Squeeze and hold the clamshell latches while you gently lower the clamshell back into place Do not allow the clamshell to drop when closing it squeeze clamshel...

Page 45: ...s from the cutting zone to avoid contaminating the print zone especially fine dust particles 1 Open the top cover 2 Vacuum any debris from the cutting zone 3 Open the clamshell and also check below the cutting zone at the bottom of the printer and in front of the ink cartridges ...

Page 46: ...k from the exit sensor if it looks dull a Fold a lint free cloth to form a tip and lightly moisten with de ionized water Insert it in the opening to clean the exit sensor b Repeat with a clean part of the cloth if necessary c Let the sensor dry before continuing 4 Close the clamshell and top cover Do not vacuum the printhead Figure 8 Location of sensors Exit sensor behind the Transmissive and refl...

Page 47: ...inter 2 Open the clamshell to its highest position 3 Locate the wire harness connector labeled P107 for the output module Figure 9 Use a small flat head screwdriver to release the connector and separate it 4 Carefully cut the cable ties securing the cables to the left side of the clamshell Be careful not to cut any of the cables Tools Nitrile powder free gloves Small flat heat screwdriver T10 Torx...

Page 48: ...e the outer screws a first 6 Carefully remove the output module from the clamshell There is a black cable looped across the bottom of the output module Gently pull thecable away from the bottom corners of the output module and ease theoutput module out The cutter assembly is now visible Figure 10 connector for output module connector for cutter assembly b b a a ...

Page 49: ... 3 Line up the mounting holes and guides on the new cutter assembly and the front of the clamshell Insert and tighten the screws to secure the assembly 4 Make sure the cutter is at the side of the cutter assembly 5 Reattach the wire harness connector labeled CUTTER MODULE for the cutter assembly at the side of the clamshell Figure 9 Be sure to reattach the correct connector for the cutter assembly...

Page 50: ... securing the output module Replace the two screws in the center b before replacing the outer ones 4 Reattach the wire harness connector labeled P107 for the output module at the side of the clamshell Figure 9 Be sure to reattach the correct connector for the output module 5 Tidy the cables at the side of the clamshell and secure with cable ties Figure 9 6 Carefully close the clamshell while check...

Page 51: ... turn off the printer Also turn off the Power switch at the back of the printer 4 Remove the front panel a Use a T20 Torx driver to remove the four screws labeled 1 to 4 securing the front panel b Release the front panel and disconnect the two cables behind the control panel NOTE Before you begin remove the printhead and cap it with the orange protective cover Tools Nitrile powder free gloves T20 ...

Page 52: ... touching metal and the printer is accidently turned on it will short the controller circuit and damage the printer Take care when handling the service station Ink may spill when you tilt the service station NOTE Dispose of the old service station according to local regulations Installation 6 Insert the flex cable into the connector on the new service station and push in the clip to secure it Figu...

Page 53: ...ust be parallel with the edge of the platen as shown below If the service station is skewed sideways pull it out and reinsert 8 Continue pushing the service station while you manually rotate the positioning gear backwards to move the service station all the way into the print engine 9 Reinstall the front panel Reconnect the two cables to the front panel and replace the screws 10 Close the clamshel...

Page 54: ... service station 2 Disconnect the wiper motor cable from the PCB 3 Release the PCB from the mounting clip 4 Route the cable through the housing as you remove the transfer wiper assembly NOTE Dispose of the old transfer wiper assembly according to local regulations mounting clip wiper motor cable wiper roller ...

Page 55: ...gh the housing as you insert the new transfer wiper assembly into the service station 6 Push the cable between the clips Align the PCB with the mounting clip and push gently into place 7 Connect the wiper motor cable to the PCB 8 Install the service station in the printer ...

Page 56: ...he printer s side panel 2 Disconnect the power cable 3 Carefully remove the four screws at the corners of the fan guard The fan guard can then be removed 4 Align the new fan guard with the mounting holes and replace the screws 5 Reconnect the power cable 6 Replace the side panel Tools Nitrile powder free gloves T20 screwdriver filter cover aerosol fan guard slot ...

Page 57: ...ste ink absorber and replace it with a new one 4 Slide the waste ink tray into the printer Push it in till it clicks into place 5 Close the front cover NOTE Take care when replacing the waste ink absorber to avoid staining hands and clothing Dispose of the used waste ink absorber according to local regulations Tools Nitrile powder free gloves Y C K M K Y K M K C Y C K M K Y K M K C ...

Page 58: ...58 Printer Maintenance ...

Page 59: ... 59 Chapter 3 Troubleshooting If Error Messages Appear 60 Poor Print Quality or Incorrect Printout 64 Other Printing Problems 67 Clearing a Media Jam 68 Clearing Clogged Ink Nozzles 68 Adjusting Sensor Sensitivity 70 ...

Page 60: ...r has reached the end of life or the blade is blunt Contact Technical Support for part replacement Jammed Media The labels are jammed or cannot feed into the printer Clear the jam and reload the media See Clearing a Media Jam on page 68 Media used exceeds the maximum thickness of 0 01 0 3 mm Clear the jam and replace the media See Choosing Label Media on page 12 The transmissive gap or reflective ...

Page 61: ...detected repeat the process 3 If the ink tank remains undetected after the third attempt Restart the printer and repeat step 1 2 4 If the problem persists contact Technical Support The ink cartridge is faulty Replace the ink cartridge The electrical contact is obstructed or dirty Clean contact with a lint free cloth and re insert The ink cartridge latch is damaged or cannot be closed properly Cont...

Page 62: ...ms with the media See Printer feeds media without printing on page 67 Top Cover Open The top cover is opened Close the top cover The top cover sensor is damaged Contact Technical Support for part replacement Out of Ink An ink cartridge is out of ink Replace the ink cartridge Check the ink status icons for the color that is empty Error Message Possible Cause Solution ...

Page 63: ...the back of the printer 2 Open the clamshell to its highest position 3 Rotate the positioning gear forward to eject the service station 4 Push the service station back in making sure it goes in straight Check the alignment the cap on the service station must be parallel with the edge of the platen 5 Continue pushing the service station while you manually rotate the positioning gear backwards to mo...

Page 64: ...nk in the print zone 1 Open the clamshell and inspect the print zone Figure 13 2 Lightly moisten a a lint free cloth with de ionized water and gently clean off any ink from the print zone and printhead 3 Close the clamshell The media is curled and touching the printhead 1 Replace the media See Choosing Label Media on page 12 2 If the problem persists contact Technical Support The media is curled b...

Page 65: ...ve the yellow Y ink cartridge from the printer 2 Check the color of the ink through the ink level prism If the ink color is very dark black instead of yellow or iodine replace all three color ink cartridges Position of printed image drifts vertically Top of Form position needs adjustment Adjust the Top of Form offset from the printer driver See Adjust Alignment for Printing on page 21 The media is...

Page 66: ...ifications The printer is unable to correctly detect the inter label gap or black mark 1 Clean the sensors See Cleaning the Sensors on page 46 2 If the problem persists adjust the sensitivity of the sensors See Adjusting Sensor Sensitivity on page 70 Labels are skipped when printing Roll to Roll on media with black mark The printer is unable to correctly detect the inter label black mark Adjust th...

Page 67: ...xit sensor needs cleaning Clean the exit sensor See Cleaning the Sensors on page 46 Changes made using the control panel did not take effect The changes were not saved properly due to user or hardware error 1 Try changing the parameter again 2 If the problem persists reset the printer 1 Try changing the parameter again 3 If the problem persists contact Technical Support 1 Requires security Level 2...

Page 68: ...es of missing print or vertical light streaks on several labels may be an indication of clogged ink nozzles Follow the procedure below to clear the ink nozzles After each step print and check the print quality Proceed to the next step only if the problem persists 1 Open the clamshell and inspect the print zone the area below the clamshell as shown in Figure 13 Vacuum any dust or debris from the ar...

Page 69: ...cleaning until the print quality is satisfactory If print quality does not improve continue with step 4 4 Run the Extreme cleaning cycle from the control panel If print quality shows some improvement repeat Extended cleaning until the print quality is satisfactory If print quality does not improve continue with step 5 5 Open the clamshell and inspect the printhead Lightly moisten a lint free cloth...

Page 70: ...nsitivity may need to be increased when the liner is thicker and decreased when the liner is thinner The sensor settings require security Level 1 supervisor or higher Select the security level before you proceed see Selecting the Security Level on page 11 1 Onthe control panel select Config SENSOR TRANSMISSIVE for inter label gap or REFLECTIVE for black mark 2 Set the sensitivity level 3 Press to ...

Page 71: ...pendix System Requirements 72 Additional Networking Information 74 Config Options on the Control Panel 75 Printer Interface GPIO Specifications 79 Regulatory Information 81 Worldwide VIPColor Technologies Contacts 84 ...

Page 72: ...rating systems with the latest updates Windows 10 32 and 64 bit Windows 8 32 and 64 bit Windows 7 32 and 64 bit with Service Pack 1 Windows Server 2008 R2 32 and 64 bit with Service Pack 1 Windows Server 2003 R2 32 and 64 bit with Service Pack 2 Software NET Framework 3 5 Memory Minimum 2 GB Available disk space Minimum 1 GB Web browser Internet Explorer Google Chrome Mozilla Firefox ...

Page 73: ...ctivate the features 1 On the Windows Start menu select Administrative Tools Server Manager 2 Click Features to view the status of installed features Click Add Features 3 Select the NET Framework 3 5 1 entry and click Next 4 Confirm the installation by clicking Install 5 When installation is complete click Close You may be prompted to restart the computer ...

Page 74: ...omputer s disc drive to continue with the printer driver installation for a network printer If the Connection to the Printer Has Changed If the printer has been set up using a USB connection and is later connected via the network or vice versa reinstall the printer driver 1 Network Connect the printer to the network USB Do not connect the printer at this point You will be prompted to do so during ...

Page 75: ... can access all the functions needed to print but cannot change printer parameters via the control panel Level 1 supervisor The user can access certain printer parameters A password is required to access this level Level 2 administrator All parameters are enabled A password is required to access this level Passwords are set using the EWS see Embedded Web Server EWS on page 27 LCD Contrast1 Adjust ...

Page 76: ...el only when print quality does not improve Normal Extended Extreme Replace Deprime the printhead and release the printhead latch allowing the user to change the printhead SERVICE STATION2 Cap Printhead Cap the printhead Eject Eject the service station SENSOR1 Transmissive Adjust the sensitivity of the transmissive gap sensor 5 to 5 This sensor detects the inter label gap or notch Reflective Adjus...

Page 77: ...or 12 7 mm Use these options for borderless printing only Top of Form Adjust the starting line of the image Bottom of Form Adjust the ending line of the image Left Edge Adjust the print position horizontally Cutter Offset Adjust the position of the cutter A positive value adjusts the cut away from the top of the label while a negative value moves it nearer Menu Option Description Left Edge Top of ...

Page 78: ... settings on the printer Automatic Set DHCP server to automatic Manual Disable DHCP server or allow user to set a static IP IP Settings2 Enter the static IP settings for the printer Static IP Subnet Mask Gateway WINS Server 1 Press and to set each digit 0 to 9 2 Press to move to the next digit 1 Requires security Level 1 supervisor or higher 2 Requires security Level 2 administrator Menu Option De...

Page 79: ...en the signal is received The electrical signal to initiate printing is received at the printer s GPIO port The handshaking protocol is as follows The printer signals it is ready to print by pulling up the Print Job Ready signal from low to high Device B signals it is ready by pulling up the Ready signal This must remain high for at least 50 ms When the Ready signal is pulled down while the printe...

Page 80: ...iagram Table 13 GPIO Pin Assignment D sub 9 pin Connector Pin Signal Description 1 HIGH 3 3 V 2 ADC 5 3 Print job ready output GPIO A25 4 External device ready input GPIO D04 5 Printer error output GPIO D08 6 LOW 0 V 7 NC 8 NC 9 NC ...

Page 81: ...mplies with the European requirements for safety health environment and customer protection This product complies with following European directives Low Voltage Directive 2006 95 EC EMC Directive 2004 108 EC WEEE Directive 2002 96 EC and RoHS Directive 2011 65 EU Waste Electrical and Electronic Equipment Directive This symbol on the product or on its packaging indicates that this product should be...

Page 82: ... 产品有毒和危险物品表按照电子信息产品中国污染控制管理方法的要求依据 SJ T11363 2006 标准有毒和危险物品部件名称铅 Pb 水银 Hg 镉 Cd 六价格 Cr 6 多溴化苯 PBB 多溴化二苯醚 PBDE 外部表面隔板以及底盘 O O O O O O PCAs 以及电气元件 X O O O O O 电缆线材 X O O O O O 光学系统 O O O O O O 转轴 O O O O O O 液压气压系统 O O O O O O 纸处理系统 X O O O O O 耗材 O O O O O O 备注 O 表示该项目中涉及的所有物料其包含的有害物质的含量低于 SJ T11363 2006 标准的限制要求 X 表示该项目中涉及的所有物料中至少有一中其包含的有害物质的含量高于 SJ T11363 2006 标准的限制要求 ...

Page 83: ... 氣壓系統 O O O O O O 紙處理系統 O O O O O 耗材 O O O O O O 備考 1 超出 0 1wt 及超出 0 01 wt 係指限用物質之百分比含量超出百分比含量基準值備考 2 O 係指該項限用物質之百分比含量未超出百分比含量基準值備考 3 係指該項限用物質為排除項目 Note 1 Exceeding 0 1 wt and exceeding 0 01 wt indicate that the percentage content of the restricted substance exceeds the reference percentage value of presence condition Note 2 O indicates that the percentage content of the restricted substance d...

Page 84: ...s CA 95035 USA Phone 1 510 744 3770 www vipcolor com Venture Electronics Spain S L C Pagesia 22 24 08191 Rubí Barcelona Spain Phone 34 93 588 3018 www vipcoloreurope com VIPColor Technologies Pte Ltd 5006 Ang Mo Kio Avenue 5 05 01 12 TECHplace II Singapore 569876 Singapore Phone 65 6482 1755 www vipcolor com ...

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Summary of Contents for VP6 Series

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VIP Color VP6 Series, User Manual, Page: 5 / 84

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Summary of Contents for VP6 Series

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