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01

Safety Information

1. Instructions for use

Please pay attention to the following basic safety precautions 

before using the product:

• Read the user manual carefully and follow the instructions in the 

user manual when using the product.

• Keep the user manual well for future reference.

• If you need to transfer the product to a third party, please attach 

the user manual along with the product.

• Any operation not in conformity to the instructions in the user 

manual may result in serious personal injury or damage to the 

product itself.

Warning: Instructions against incorrect product use that may 

lead to death or serious injury.
Caution: Instructions against incorrect product use that may 

lead to minor injury or product damage.

2. Safety precautions

• This product can only use the automatic dirt disposal and batteries 

that are provided with this product. Failure to do so may result in 

damage to the product, electrical shock, or fire caused by high 

voltage.

• Do not use this product if the product and accessories of this 

product are found to be damaged. Contact our after-sales service 

department. Except for the service technicians designated or 

authorized by our company, no one may disassemble, repair or 

modify this product.

• Unplug the product before maintenance.

• Do not touch the power plug or the product when your hands are 

wet, as this may result in electrical shock.

• If the power cord is damaged, it must be replaced by the manufactur-

er, its service department or a similar professional to avoid danger.

• To prevent the product from falling accidentally, do not use this 

product in a suspended place without a protective fence, which 

may result in personal injury.

• The user shall not replace the batteries privately.

• Prevent clothing or any part of your body (hair, fingers, etc.) from 

getting caught in the brush or wheel of the vacuum cleaner. Failure 

to do so may result in personal injury.

• Do not place the product near fire or flammable/explosive/corro-

sive materials.

• If the user manual is missing, please contact your local dealer or 

call the after-sales service department to obtain an electronic user 

manual.

• If the supply cord is damaged, it must be replaced by the 

manufacturer, its service agent or similarly qualified persons in 

order to avoid a hazard.

• This appliance contains batteries that are only replaceable by 

skilled persons.

• For the purposes of recharging the battery, only use with the 

automatic dirt disposal provided with this appliance.

• Check whether there are cigarette butts, matches and other 

inflammable and explosive items in the room. If there is one will 

need to manually clean up yourself before use of the product.       

Flammable items inhaled robot, the body in the use of the process 

will heat damage product.

• Clean edge brushes and rollers regularly, clean the dust box 

regularly, clean the filter regularly.

• The appliance must be disconnected from the supply mains when 

removing the battery.

• The battery is to be disposed of safely.

• The product is only intended to clean floors in a home environment. 

Please do not use it outdoors such as on an open balcony or on a 

surface that is not a floor like a sofa, or in a commercial or industrial 

setting.

Warning

Read operator’s manual

Caution

Summary of Contents for Alpha 2 Pro

Page 1: ...Viomi Alpha 2 Pro User Manual Please read this manual carefully before use and keep it properly This product shall be operated only in location at altitude below 2 000 meters...

Page 2: ...nformation 01 Packing list 04 Product Introduction 05 Instructions on Installation 07 Operation Instructions 07 How to connect to Wi Fi 09 Maintenance 10 Specifications 14 Trouble Shooting 15 FAQ 15 C...

Page 3: ...er To prevent the product from falling accidentally do not use this product in a suspended place without a protective fence which may result in personal injury The user shall not replace the batteries...

Page 4: ...ing from improper use of this product 3 About child safety Children shall not play with the product Please keep the main brush cleaning tools out of reach of children This product can be used by child...

Page 5: ...cordance with our user manual or due to improper storage B The machine or parts have exceeded the free warranty period C Damage due to disassembly by those other than the mainte nance personnel of our...

Page 6: ...brush x 1 Side brush x 1 Mop holder x 1 Mop x 2 Handbook x 1 Quick Guide Manual x 1 HEPA filter x 1 Notes HEPA filter and cleaning tool are installed on the 2 in 1 water tank 2 in 1 water tank main br...

Page 7: ...ion When the robot is power on simultaneously press down and hold and keys for 3 seconds till a voice prompt Activate network configuration is given and then release them to activate network configura...

Page 8: ...aser radar Surface cover Button IR sensor Collision sensor Universal caster Charging electrode Side brush Cliff sensor Main brush cover Rolling brush Left caster Right caster 2 in 1 water tank Automat...

Page 9: ...for more than 10 minutes In sleep status shorting press any button will wake it up Tips During recharging the robot cannot be switched off or sleep Sweeping In power on status short press the button...

Page 10: ...e for 10 minutes in case of fault Network configuration and firmware update Download M ia App and use the mobile client to reset Wi Fi according to the APP s tips Refer to the Quick Guide for further...

Page 11: ...e 1 The robot cannot be switched on in case of low battery level In such case first recharge it 2 In case of low batter level during sweeping the robot will go to charging dock for recharging automati...

Page 12: ...phone and wait for connection Return to the App tap next and follow the tips to finish connection Notes Please refer to How to Reset Wi Fi when your phone is unable to connect Viomi vacuum as followi...

Page 13: ...rocess till it is clean 6 Turn the tank over and remove mop for cleaning or replace it Tips 1 Clean the mop regularly since contaminated mop will impair sweeping performance 2 Be sure to remove the mo...

Page 14: ...h with knife and clean the main brush with the other end of the knife 3 Mount the main brush and main brush cover and lock the clamp Main brush cover Main brush Clean replace side brush 1 The side bru...

Page 15: ...detach the transparency cover and remove the foreign matter according to the following picture Note Do not dismantle it with excessive force After finishing clear up mount it again in place Replace d...

Page 16: ...atic dirt disposal charging probe 2 IR lens Robot Vacuum mop Model Dimensions Rated voltage Rate power 350mm 95mm 14 4V 55W V RVCLMD40B Battery capacity 5200mAh Wireless Connectivity Wi Fi IEEE 802 11...

Page 17: ...ing Fails to recharge Fails to start up Low battery Please go to dirt disposal for recharging before use Ambient temperature too low lower than 0 C or too high higher than 50 C Low battery Please go t...

Page 18: ...after fixed point cleaning or being repositioned by a long distance it may fail to locate charging dock for charging In such case place the machine onto charging dock manually Make sure there is suffi...

Page 19: ......

Page 20: ...actured by Guangdong Lizi Technology Co Ltd Address Room 1 6 North of 1st Floor Block A Shengda Industrial Park North No 2 Xinxi Four Road Xiashi Village Lunjiao Town Shunde District Foshan Guangdong...

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