TROUBLESHOOTING
You can solve many common wine cellar problems easily, saving you the
cost of a possible service call. Try the suggestion below to see if you can
solve the problem before contacting Vinotemp at [email protected].
SYMPTOM POSSIBLE
CAUSE
Door will not
close properly.
•
The wine cellar is not level.
•
The shelves are out of position.
•
The door was reversed and not properly installed.
•
The door gasket is dirty.
•
A bottle in the cellar is too long.
Unit does not
operate—does
not have power
•
Check that unit is plugged into the wall socket.
•
Make sure the wall socket has power. If outlet is controlled
by a wall switch, make sure switch is set to on. Test wall
socket functionality by testing another electrical appliance
in the power socket.
Power is ON but
the unit will not
cool.
•
Make sure there are at least 3 to 5 bottles in the unit.
When using the unit for the first time, it can take up to 24
hours to reach the desired temperature.
•
If the room temperature is above 90°F (32°C), the unit can
have difficulty cooling. Humidity does not affect the cooling
ability of the unit.
•
To achieve accurate temperature control, the unit should
not be used or operated in any of the following locations:
o
In a sunny place
o
In a room with poor air circulation such as a garage near
another heat-producing appliance such as a dishwasher,
oven or refrigerator.
o
With an outlet shared with a refrigerator, as the
refrigerator will drain power from the wine cellar.
o
In a cabinet or closet.
•
Make sure the cooling vents are not obstructed.
Fan is always
running.
•
This is simply a function of the cooling system. The lower
the setting, the more the fan will run. If the room is
warmer than 90°F (32°C), it will run more.
•
The unit has been designed to run continuously when
operating at the lower temperatures.
Vibrations
•
Check to make sure the wine cellar is level.
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i n f o @ v i n o t e m p . c o m