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PROFESSIONAL SERIES OUTDOOR GAS GRILL WARRANTY
TWO YEAR FULL WARRANTY
Outdoor double side burners and all of their component parts, except as detailed below*, are warranted to be free from defective
materials or workmanship in normal residential use for a period of two (2) years from the date of original retail purchase or closing
date for new construction, whichever period is longer.. Viking Range, LLC, warrantor, agrees to repair or replace, at its option, any
part which fails or is found to be defective during the warranty period.
*
FULL NINETY (90) DAY COSMETIC WARRANTY:
Decorative items are warranted to be free from defective materials or
workmanship (such as scratches on stainless steel, porcelain blemishes, etc.) for a period of ninety (90) days from the date of
original retail purchase. ANY DEFECTS MUST BE REPORTED TO THE SELLING DEALER WITHIN NINETY (90) DAYS FROM
DATE OF ORIGINAL RETAIL PURCHASE. Viking Range, LLC uses the most up-to-date processes and best materials available to
produce all finishes. However, slight color variation may be noticed because of the inherent differences in porcelain parts as
well as differences in lighting, product locations, and other factors. Therefore, this warranty does not apply to variations
attributable to such factors.
*
FULL NINETY (90) DAY WARRANTY IN "RESIDENTIAL PLUS" APPLICATIONS:
This full warranty applies to
applications where use of the product extends beyond normal residential use, but the warranty period for products
used in such applications is ninety (90) days. Examples of applications covered by this warranty are bed and breakfasts,
fire stations, private clubs, churches, yachts, etc. Under this "Residential Plus" warranty, the product, its components
and accessories are warranted to be free from defective material or workmanship for a period of ninety (90) days from
the date of original retail purchase. This warranty excludes use of the product in all commercial locations such as
restaurants, food service locations and institutional food service locations.
FIVE YEAR LIMITED WARRANTY
Any burner assemblies which fails due to defective materials or workmanship in normal household use during the second through
fifth year from the date of original retail purchase will be repaired or replaced, free of charge for the part itself, with the owner
paying all other costs, including labor. Corrosion, scratching, and discoloration due to improper use and care of the outdoor product
is excluded from this warranty.
LIFETIME LIMITED WARRANTY
During the life of the product, any stainless steel parts found to be defective in material or workmanship will be repaired or replaced,
free of charge for the part itself, with the owner paying all other costs, including labor. This warranty excludes surface corrosion or
rust, scratches, discoloration, water or atmospheric conditions, or cleaning practices which are part of normal residential use.
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the product
during the term of the warranty.
TERMS AND CONDITIONS
This warranty extends to the original purchaser of the product warranted hereunder and to each transferee owner of the
product during the term of the warranty and applies to products purchased and located in the United States and Canada.
Products must be purchased in the country where service is requested. If the product or one of its component parts contains
a defect or malfunction during the full warranty period after a reasonable number of attempts by the warrantor to remedy
the defect or malfunction, the owner is entitled to either a refund or replacement of the product or its component part or
parts. Replacement of a component part includes its free installation, except as specified under the limited warranty. Under
the terms of this warranty, service must be performed by a factory authorized Viking Range, LLC service agent or
representative. Service will be provided during normal business hours, and labor performed at overtime or premium rates
shall not be covered by this warranty.
Owner shall be responsible for proper installation, providing reasonable and necessary maintenance, providing proof of
purchase upon request, and making the appliance reasonably accessible for service. The return of the Owner Registration
Card is not a condition of warranty coverage. You should, however, return the Owner Registration Card so that Viking
Range, LLC can contact you should any question of safety arise which could affect you.
This warranty gives you specific legal rights, and you may also have other rights which may vary from jurisdiction to
jurisdiction.
WHAT IS NOT COVERED BY THIS WARRANTY:
This warranty shall not apply to damage resulting from abuse, failure to
provide reasonable and necessary maintenance, accident, delivery, negligence, natural disaster, loss of electrical power to
the product for any reason, alteration, outdoor use, improper installation, improper operation, or repair or service of the
product by anyone other than an authorized Viking Range, LLC service agency or representative. This warranty does not
apply to commercial usage.
LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY
OWNER’S SOLE AND EXCLUSIVE REMEDY FOR A CLAIM OF ANY KIND WITH RESPECT TO THIS PRODUCT SHALL
BE THE REMEDIES SET FORTH ABOVE. VIKING RANGE, LLC IS NOT RESPONSIBLE FOR CONSEQUENTIAL OR
INCIDENTAL DAMAGE, INCLUDING BUT NOT LIMITED TO FOOD OR MEDICINE LOSS, DUE TO PRODUCT
FAILURE, WHETHER ARISING OUT OF BREACH OF WARRANTY, BREACH OF CONTRACT OR OTHERWISE.
Some
jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or
exclusions may not apply to you.
ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE APPLICABLE TO THIS PRODUCT ARE LIMITED IN DURATION TO THE PERIOD OF
COVERAGE OF THE APPLICABLE EXPRESS WRITTEN LIMITED WARRANTIES SET FORTH ABOVE.
Some states do
not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
WARRANTY SERVICE
To obtain warranty service, contact an authorized Viking Range, LLC service agent, or Viking Range, LLC, 111 Front Street,
Greenwood, Mississippi 38930, (888) 845-4641. Provide model and serial number and date of original purchase or closing
date for a new construction. For the name of your nearest authorized Viking Range, LLC service agency, call Viking Range,
LLC.
IMPORTANT:
Retain proof of original purchase to establish warranty period.
Specifications subject to change without notice.
Warranty
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Service Information
If service is required:
1.
Call your dealer or authorized service agency. The name of the authorized service agency can be
obtained from the dealer or distributor in your area.
2.
Have the following information readily available:
a. Model number
b. Serial number
c. Date purchased
d. Name of dealer from whom purchased
3.
Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems,
contact Viking Range, LLC at (888) 845-4641 or write to:
VIKING RANGE, LLC
PREFERRED SERVICE
111 Front Street
Greenwood, Mississippi 38930 USA
The model and serial number for your grill is located on an identification plate located under the drip tray in the rear
left corner next to the inlet pipe.
Record the information indicated below. You will need it if service is ever required.
Model Number ___________________________________________Serial Number_____________________________________
Date of Purchase __________________________________________Date Installed _____________________________________
Dealer’s Name ______________________________________________________________________________________________
Address ____________________________________________________________________________________________________
___________________________________________________________________________________________________________
If service requires installation of parts, use only authorized parts to ensure protection under the warranty.
Please retain the manual for future reference.
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