IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, PLEASE CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666
Our Technical Support Department is available for assistance Monday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:
1.
Know the model number, the serial number and what software version you have (see serial label).
2.
Have your Technical Practice in front of you.
3.
It is best if you are on site.
RETURNING PRODUCT FOR EXCHANGE
The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):
1.
Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The
customer MUST be able to step through recommended tests for diagnosis.
2.
If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input
and troubleshooting, a Return Authorization (R.A.) number will be issued. This number is valid for fourteen (14)
calendar days from the date of issue.
3.
After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your
distributor will then replace the product over the counter at no charge. The distributor will then return the product to
Viking using the same R.A. number.
4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't
followed the steps listed in 1, 2 and 3, be aware that you will have to pay a restocking charge.
RETURNING PRODUCT FOR REPAIR
The following procedure is for equipment that needs repair:
1.
Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA)
number. The customer MUST have a complete description of the problem, with all pertinent information regarding the
defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.
2.
Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static
sensitive equipment such as a circuit board should be in an anti-static bag, sandwiched between foam and individual-
ly boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include
ALL parts of the equipment. C.O.D. or freight collect shipments cannot be accepted. Ship cartons prepaid to:
Viking Electronics, 1531 Industrial Street, Hudson, WI 54016
3.
Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.
4.
RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.
Electrical
Image Sensor:
1/4” color CMOS
Active Pixels:
640 x 480 @ 30 fps
Resolution:
420TVL
Sensitivity:
0.025 lux (50 IRE) F 1.2 3200K
Lens:
2.1mm conical pinhole
FOV
(
Field of View)
: 80° Horizontal, 60° Verticle, 100° Diagonal
Signal to Noise Ratio:
46 dB
Gamma:
0.45
Gain:
Automatic 36 dB
Synchronization:
Internal
Back Light Compensation:
Off
White Balance:
AWB
Shutter Mode:
Electronic rolling shutter
Shutter Speed:
Auto exposure or fixed
Frame Rate:
30 fps
Scan Mode:
Interlaced
Contour Enhancement:
Enabled
Dynamic Range:
73.4 dB
Iris Controls:
Electronic (no DC signal)
Video Output:
1V p-p composite, NTSC, 75 Ohms
Power Input:
6-22V DC (polarity protected) UL listed 12V DC
adapter included
Power Consumption:
< 150mA
Connector:
6 pin JST SHR-06V-S-B
Wire:
7” flying leads, 24 AWG stranded, yellow = video out,
red = +5VDC, black = -/GND
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Maximum Wire Run Length:
750 ft with RG59/RG6 for video
and CAT5 for power (3 pairs) and entry phone audio (1 pair). 150
ft with CAT5E for video, power and entry phone audio (longer
video runs are possible by using video balun tranceivers, see
Installation
section).
Environmental
Operating Temperature:
-40°C / -40°F ~ 85° / 185°F
Storage Temperature:
-40°C / -40°F ~ 90° / 194°F
Operating Humidity:
5% - 95% non-condensing
Mechanical
Dimensions WxHxD:
1.03” x 0.94” x 0.76” (26mm x 24mm x
19mm)
Weight:
0.036 lbs (13.4g)
VCAM-1/VCAM-2 IR Compatibility:
This camera is equipped with
an OLP (Optical Low Pass) filter to maintain correct video color in
outside applications. The standard camera is not compatible with
IR illuminators. If IR illumination is required, see Viking model
VCAM-1IR
.
VCAM-1IR:
This camera is equipped with a Day/Night OLP
(Optical Low Pass) filter and is compatible with standard 840-
850nM IR illuminators. All other specifications are identical to the
VCAM-1/VCAM-2
.
PART 15 LIMITATIONS
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the inter-
ference at his own expense.
TWO YEAR LIMITED WARRANTY
Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking distributor.
If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016. Customer must contact Viking's
Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.
This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the purchaser or
others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces that have not been properly maintained.
NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OR
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.
EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL, INCIDENTAL, SPE-
CIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.
EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER LEGAL THEORY,
ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS THE EXCLUSIVE REMEDY AND
ANY LIABILITY OF VIKING SHALL BE SO LIMITED.
IT IS EXPRESSLY UNDERSTOOD AND AGREED THAT EACH AND EVERY PROVISION OF THIS AGREEMENT WHICH PROVIDES FOR DISCLAIMER OF WARRANTIES, EXCLUSION OF CONSE-
QUENTIAL DAMAGES, AND EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY, ARE SEVERABLE FROM ANY OTHER PROVISION AND EACH PROVISION IS A SEPARABLE AND INDEPENDENT ELE-
MENT OF RISK ALLOCATION AND IS INTENDED TO BE ENFORCED AS SUCH
.
