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Performance problems are often minor and can be fixed without tools.  

Listed in this chart are the most common problems consumers run into
with their appliances.  Please read through this and see if it can solve
your problem before calling for service.

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Refrigerator will not 

Is the power cord plugged into a live 

operate

circuit with the proper voltage?
Has a household fuse blown or circuit breaker
tripped?  Is the power switch in the ON
position?  

Refrigerator makes

See “Understanding the sounds you

unfamiliar sounds

may hear” for descriptions of normal sounds
and what makes them.

Water in the defrost 

This is normal in hot, muggy weather.  Make

pan

sure the pan is level so it does not overflow.

Ice Maker will not 

Is the freezer cold enough to make ice?  It 

operate

could take overnight for the freezer to reach
the proper temperature.  Is the signal arm in
the ON (down) position?  Is the water valve
turned on?  Is water getting to the water
valve?  Check water line for leaks.

Lights do not work

Has a household fuse blown or circuit breaker
tripped?  Is a bulb burned out?

Motor seems to run

The motor naturally runs longer on hot days, if

too long

the room is too warm, if a large amount of
food has been added, or if the doors are
opened often.

Ice and water 

Has either the refrigerator or freezer door been

dispenser will not 

left ajar for ten minutes or more?

operate 

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The secret of successful freezing is in the packaging.  The way you
close and seal the package must not allow air or moisture in or out.
Packaging done in any other way could compromise the quality of the
frozen foods
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•Bread wrappers
•Non-polyethylene plastic containers
•Containers without lids.
•Wax paper or wax-coated freezer wrap
•Thin, semi-permeable wrap

Recommended packaging:
•Rigid plastic containers with tight-fitting lids
•Straight-sided canning/freezing jars
•Heavy-duty aluminum foil
•Plastic-coated paper
•Non-permeable plastic wraps (made from saran film)
•Zip-top freezer bags

Follow package or container instructions for proper freezing methods.

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Do not expect your freezer to quick-freeze any large quantity of food.
Do not load more than 2-3 pounds of unfrozen food per cubic foot
within 24 hours.  Leave enough space for air to circulate around
packages.  Be careful to leave enough room at the front so the door
can close tightly.

A full freezer stays cold longer than a partly filled one.  A freezer full of
meat stays cold longer than a freezer full of baked goods.  If food
contains ice crystals, it may be safely refrozen, although the quality and
flavor may be affected.  If the condition of the food is poor, or if you
feel it is unsafe, dispose of it.

Storage times will vary according to the quality of food, the type of
packaging or wrap used (airtight and moisture-proof), and the storage
temperature, which should be 0 - 2

o

F (-18 to -17

o

C).

Summary of Contents for F20398A

Page 1: ... in outdoor situations This warranty does not apply to commercial usage Warrantor is not responsible for consequential or incidental damage whether arising out of breach of warranty breach of contract or otherwise Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Owner shall be responsible fo...

Page 2: ...Your purchase of this product attests to the importance you place upon the quality and performance of the major appliances you use With minimal care as outlined in this guide this product is designed to provide you with years of dependable service Please take the few minutes necessary to learn the proper and efficient use and care of this quality product We appreciate your choosing a Viking Range ...

Page 3: ...o that children may not easily climb inside I IM MP PO OR RT TA AN NT T Child entrapment and suffocation are not problems of the past Junked or abandoned refrigerators are still dangerous even if they will sit for just a few days P Pr ro op pe er r D Di is sp po os sa al l o of f Y Yo ou ur r O Ol ld d R Re ef fr ri ig ge er ra at to or r E EL LE EC CT TR RI IC CA AL L S SH HO OC CK K H HA AZ ZA A...

Page 4: ...3 Adjustable door bins 4 4 Meat SavorTM Produce Drawer 1 5 Moisture controlled produce drawers 2 6 Water Filter 7 Deli compartment drawers 2 8 Spillproof shelves 5 9 Adjustable freezer shelves 3 10 Non Adjustable freezer shelf 11 Adjustable freezer door bins 3 12 Glide out freezer baskets 1 13 Ice and Water Dispenser 14 Ice and Storage Bucket 15 Lights F Fe ea at tu ur re es s o of f Y Yo ou ur r ...

Page 5: ...ivate max refrigerator mode by pressing Display On pad then Max Ref pad Indicator light will glow Deactivate max refrigerator mode before automatic reset by pressing Display On pad then the Max Ref pad 8 B Be ef fo or re e U Us si in ng g Y Yo ou ur r R Re ef fr ri ig ge er ra at to or r To obtain the best possible results from your refrigerator it is important that you operate it properly This se...

Page 6: ... mi is st to or r a al la ar rm m s so ou un nd ds s c co on nt ta ac ct t a an n a au ut th ho or ri iz ze ed d V Vi ik ki in ng g R Ra an ng ge e C Co or rp po or ra at ti io on n t te ec ch hn ni ic ci ia an n i im mm me ed di ia at te el ly y If Alarm Off pad is pressed thermistor control retests to confirm situation has been corrected Alarm will sound again if thermistor is still not operatin...

Page 7: ... he e W Wi in ne e T Tr ri iv ve et ts s There are two interlocking wine trivets Place in the refrigerator with the raised edge at the back Place wine bottles in the trivets horizontally Wine trivets can be interlocked to pyramid up to six bottles S Se et tt ti in ng g t th he e C Co on nt tr ro ol ls s Set controls precisely with a household thermometer that includes temperatures between 5o to 50...

Page 8: ...setting for storing fruits and vegetables with skins such as apples corn or tomatoes See Food Storage Guide pg 22 for more information on storing foods properly 1 Remove drawer by lifting and pulling out Remove shelf by lifting front releasing hooks from shelf support then pulling out Remove one drawer with 90o door opening Center glide support will slide out for removal of second drawer 2 Replace...

Page 9: ...rays wine bottles etc The lid can also be removed and the drawer repositioned for tall items such as tiered cakes flower arrangements etc T Th he e c co ov ve er r i is s n no ot t d de es si ig gn ne ed d f fo or r u us se e a as s a a s sh he el lf f w wh he en n t th he e d dr ra aw we er r i is s r re ep po os si it ti io on ne ed d C Ca au ut ti io on n To avoid damage to ice maker observe th...

Page 10: ...re water dispenses Discard first 10 to 14 containers of water after initially connecting refrigerator to household water supply and after extended periods of non use Dispense water by pressing sturdy wide mouth container against water dispensing pad Stop water dispensing by releasing pressure on pad A small amount of water may continue to fall Spill shelf is not self draining Large spills should b...

Page 11: ... Dry shelf thoroughly and replace shelf by inserting hooks into metal track and lowering front C CA AU UT TI IO ON N To avoid personal injury or property damage handle tempered glass shelves carefully Shelves may break suddenly if nicked scratched or exposed to sudden temperature changes C CA AU UT TI IO ON N To avoid personal injury or property damage read and follow all cleaning product manufact...

Page 12: ...ition 5 Replace air grille assembly F Fr re ee ez ze er r D Do oo or r R Re ef fr ri ig ge er ra at to or r D Do oo or r C Cl le ea an ni in ng g C Ch ha ar rt t P Pa ar rt t W Wh ha at t t to o U Us se e H Ho ow w t to o C Cl le ea an n Removable parts Sponge or cloth with mild Hand wash shelves drawers detergent and warm water rinse and dry thoroughly Front Door panels Stainless steel Stainless ...

Page 13: ...er arm to OFF position Foam insulation is very energy efficient and has excellent insulating capabilities However foam insulation is not as sound absorbent as previously used fiberglass insulation 24 L Lo ow we er r L Li ig gh ht t B Bu ul lb bs s R Re ef fr ri ig ge er ra at to or r a an nd d F Fr re ee ez ze er r 1 Disconnect power at breaker or turn power disconnect switch to off 2 Bulb is remo...

Page 14: ...ours or less k ke ee ep p d do oo or rs s c cl lo os se ed d This helps food stay frozen 2 If service will be interrupted longer than 24 hours a Remove all frozen food and store in frozen food locker O OR R b Place 2 lbs of dry ice in the freezer for every cubic foot of freezer space This will keep food frozen for 2 to 4 days Wear gloves to protect your hands from dry ice burns O OR R c If neither...

Page 15: ...n minutes or more operate S St to or ri in ng g F Fr ro oz ze en n F Fo oo od d P Pa ac ck ka ag gi in ng g f fo oo od d f fo or r f fr re ee ez zi in ng g The secret of successful freezing is in the packaging The way you close and seal the package must not allow air or moisture in or out Packaging done in any other way could compromise the quality of the frozen foods D Do o n no ot t u us se e Br...

Page 16: ...roblems contact Viking Range Corporation at 888 845 4641 or write to V VI IK KI IN NG G R RA AN NG GE E C CO OR RP PO OR RA AT TI IO ON N P PR RE EF FE ER RR RE ED D S SE ER RV VI IC CE E 111 Front Street Greenwood Mississippi MS 38930 USA Record the following information indicated below You will need it if service is ever required The serial number and model number for your refrigerator is locate...

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