20
Troubleshooting
Performance problems often result from little things that can be fixed
without tools. Listed in the chart below are some of the most common
problems consumers run into with their wine cellar. Please read through
the troubleshooting chart and "Service Information" on the next page
before calling for service on your wine cellar.
Problem
W
Wiin
ne
e cce
elllla
arr w
wiillll n
no
ott o
op
pe
erra
atte
e - Is the power cord plugged into a live
circuit with the proper voltage? Has a household fuse blown or circuit
breaker tripped? Is the power switch in the ON position?
W
Wa
atte
err iin
n tth
he
e d
de
effrro
osstt p
pa
an
n - This is normal in hot, muggy weather. Make
sure the pan is level so it does not overflow.
L
Liig
gh
httss d
do
o n
no
ott w
wo
orrkk - Has a household fuse blown or circuit breaker
tripped? Is a light burned out?
W
Wiin
ne
e C
Ce
elllla
arr sse
ee
em
mss tto
o rru
un
n tto
oo
o llo
on
ng
g - The motor will run longer on hot
days, if the room is too warm, several warm wine bottles are added at
the same time, or if the door is opened too often.
W
Wiin
ne
e C
Ce
elllla
arr tto
oo
o w
wa
arrm
m - Is the electronic control center set properly?
Has the door been left open for a long period of time?
21
Service Information
If service is required after checking the troubleshooting guide:
1. Call your dealer or authorized service agency. The name of the
authorized service agency can be obtained from the dealer or
distributor in your area.
2. Have the following information readily available: Model Number,
Serial Number, Date of Purchase, and Name of dealer from whom
purchased
3. Clearly describe the problem that you are having.
If you are unable to obtain the name of an authorized service agency,
or if you continue to have service problems, contact Viking Range
Corporation at (888) 845-4641 or write to:
V
VIIK
KIIN
NG
G P
PR
RE
EF
FE
ER
RR
RE
ED
D S
SE
ER
RV
VIIC
CE
E
1
11
11
1 F
FR
RO
ON
NT
T S
ST
TR
RE
EE
ET
T
G
GR
RE
EE
EN
NW
WO
OO
OD
D,, M
MS
S 3
38
89
93
30
0 U
US
SA
A
Record the following information indicated below. You will need it if
service is ever required. The serial number and model number of your
wine cellar is located on the left wall in the bottom zone.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer's Name
Address
If service requires installation of parts, use only authorized parts to
ensure protection under the warranty.
Please retain this manual for future reference.