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Troubleshooting

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Problem

Cause

Solution

Off-taste, odor or
gray color in the
ice

New plumbing connections?

Ice stored too long?

Odor transfer from food?

Are there minerals (such as
sulfur) in the water?

Water filter installed on the
refrigerator?

New plumbing connections
can cause discolored or off-
flavored ice.
Discard ice. Wash ice bin.
Allow 24 hours for ice maker
to make new ice.
Use airtight, moisture proof
packaging to store food.
A water filter may need to
be installed to remove the
minerals.
Gray or dark discoloration in
ice indicates that the water
filtration system needs
additional flushing. Flush the
water system before using a
new water filter. Replace
water filter when indicated.

See “Water Filtration
System”.

The water and
ice dispenser will
not operate
properly

Refrigerator connected to a
water supply and the supply
shutoff valve turned on?
Kink in the water source
line?
New installation?

Is the water pressure at least
35 psi (241 kPa)?

Connect refrigerator to
water supply and turn water
shutoff valve fully open.
Straighten the water source
line.
Flush and fill the water
system.

See “Water and Ice

Dispenser”.

The water pressure to the
home determines the flow
from the dispenser.

See

“Water Supply Requirements”.

Problem

Cause

Solution

The water and
ice dispenser will
not operate
properly

Water filter installed on the
refrigerator?

Refrigerator door closed
completely?

Recently removed the
doors?

Reverse osmosis water
filtration system connected
to your cold water supply?

Remove filter and operate
dispenser. If water flow
increases, the filter may be
clogged or incorrectly
installed. Replace filter or
reinstall it correctly.
Close the door firmly. If it
does not close completely,

see “The doors will not
close completely”.

Make sure the water
dispenser wire/tube
assembly has been properly
reconnected at the bottom
of the refrigerator door. See

“Refrigerator Doors and
Drawer”.

This can decrease water
pressure.

See “Water Supply

Requirements”.

Water is leaking
from the
dispenser system

Note:

One or

two drops of
water after
dispensing is
normal.

Glass not being held under
the dispenser long enough?

New installation?

Recently changed water
filter?
Water on the floor near the
base grille?

Hold the glass under the
dispenser two to three
seconds after releasing the
dispenser lever.
Flush the water system.

See

“Water and Ice Dispenser”.

Flush the water system. S

ee

“Water and Ice Dispenser”.

Make sure the water
dispenser tube connections
are fully tightened.

See

“Refrigerator Doors and
Drawer”.

Water from the
dispenser is warm

Note:

Water from

the dispenser is
only chilled to
50°F (10°C).

New installation?

Recently dispensed large
amount of water?
Water not been recently
dispensed?

Refrigerator connected to a
cold water pipe?

Allow 24 hours after
installation for the water
supply to cool completely.
Allow 24 hours for water
supply to cool completely.
The first glass of water may
not be cool. Discard the first
glass of water.
Make sure the refrigerator is
connected to a cold water
pipe.

See “Water Supply

Requirements”.

Ice and Water

Ice and Water

Cut Hazard

Use a sturdy glass when dispensing ice.
Failure to do so can result in cuts.

WARNING

Summary of Contents for Designer DDFF136DSS

Page 1: ...nt Street Greenwood Mississippi 38930 USA 662 455 1200 For product information call 1 888 VIKING1 845 4641 or visit the Viking Web site at vikingrange com Viking Use Care Manual Designer Freestanding French Door Bottom Mount Refrigerator Freezer with Dispenser ...

Page 2: ..._______________24 Changing the Light Bulb _____________________________________25 Troubleshooting _____________________________________________26 Service Information __________________________________________32 Warranty ___________________________________________________33 Table of Contents Congratulations and welcome to the elite world of Viking ownership We hope you will enjoy and appreciate the...

Page 3: ...ll you how to reduce the chance of injury and tell you what can happen if the instructions are not followed 4 Refrigerator Safety Getting Started WARNING To reduce the risk of fire electric shock or injury when using your refrigerator follow these basic precautions Plug into a grounded 3 prong outlet DO NOT remove ground prong DO NOT use an adapter DO NOT use an extension cord Disconnect power bef...

Page 4: ... household refrigerator use The controls are set correctly when milk or juice is as cold as you like and when ice cream is firm If the temperature is too warm or too cold in the refrigerator or freezer first check the air vents to be sure they are not blocked before adjusting the controls Using the Controls Product Controls 6 Proper Disposal of old refrigerator Getting Started IMPORTANT Child entr...

Page 5: ...to the recommended set points Press the touch pad next to FRESH FOOD TEMP on the main menu to display the current set point of the compartment Press the touch pad next to WARMER or COLDER to adjust the set point to the recommended 38 F Press the touch pad next to DONE to lock in the setting Press the touch pad next to FREEZER TEMP on the main menu to display the current set point of the compartmen...

Page 6: ...st temperature reached in each compartment will be displayed Note Touch any pad on the control panel to turn off the audible alarm Temp Alarm will automatically reset once the warm condition has been corrected for 30 minutes Options Product Controls 10 Door Alarm The Door Alarm feature sounds an audible alarm every few seconds when either refrigerator door has been left open for three continuous m...

Page 7: ... pad next to MORE SETTINGS until ALRM SOUND IS ON appears on the display 3 Press the touch pad next to ALRM SOUND IS ON to switch between ON and OFF Press the touch pad next to DONE to lock in the desired setting and return to the main menu User Settings Product Controls 12 Temp Alarm cont 1 On the main menu press the touch pad next to OPTIONS 2 In each of the following screens continue to press t...

Page 8: ...of fruits and vegetables with skins HIGH closed for best storage of fresh leafy vegetables MeatSavor Produce Drawer The MeatSavor drawer is a full width drawer with adjustable temperature control This drawer can be used for large party trays deli items beverages or miscellaneous items There is a divider to organize the drawer into sections if desired MeatSavor Control The control located on the ri...

Page 9: ...ut until resistance is felt Lift up the front of the ice bin and remove 3 Press the switch to the OFF position To Replace the Ice Storage Bin IMPORTANT It may be necessary to turn the auger driver behind the ice bin counterclockwise to properly align the ice bin with the auger driver The ice storage bin must be locked in place for proper ice dispensing 1 Press the switch to the ON position 2 Slide...

Page 10: ...Water Ice Dispenser cont Operation To Lock and Unlock Dispenser Press and hold the LOCKED touch pad for three seconds to lock the dispenser The indicator light will illuminate when Lock is on Press and hold the LOCKED touch pad again for three seconds to unlock dispenser The indicator light will turn OFF Water Filtration System The water filter is located in the upper right hand corner of the refr...

Page 11: ...d filter to eject Always dispense water for at least 2 minutes before removing the filter or blue bypass cap 1 Turn filter counterclockwise to remove 2 Remove sealing label from replacement filter and insert the filter end into the filter head 3 Turn the filter clockwise until it stops Snap the filter cover closed Note The dispenser feature may be used without a water filter installed Your water w...

Page 12: ...in filterable cysts Standard No 53 Health Effects Parameter USEPA MCL Influent Challenge Concentration Influent Average Effluent Reduction Min Required Reduction Avg Max Avg Min Turbidity 1NTU 11 1 NTU 10 7 NTU 031 NTU 0 49 NTU 97 09 95 20 0 5NTU Cysts 99 5 Red Minimum 50 000 L 166 500 L L 1 L 1 L 99 99 99 99 99 95 Asbestos 99 Red 107 108 fibers L fibers 10 micrometers in length 155 MF L 1 MF L 1 ...

Page 13: ...s To avoid odor transfer and drying out of food wrap or cover foods tightly WARNING Explosion Hazard Use nonflammable cleaner Failure to do so can result in death explosion or fire Cleaning To Clean Your Refrigerator Note DO NOT use abrasive or harsh cleaners such as window sprays scouring cleansers flammable fluids cleaning waxes concentrated detergents bleaches or cleansers containing petroleum ...

Page 14: ...om your new refrigerator that you did not notice from your old model Listed on the right are some normal sounds with explanations Buzzing heard when the water valve opens to fill the ice maker Pulsating fans compressor adjusting to optimize performance Hissing Rattling flow of refrigerant movement of water lines or from items placed on top of the refrigerator Sizzling Gurgling water dripping on th...

Page 15: ...ter supply Connect refrigerator to water supply and turn water shutoff valve fully open A kink in the line can reduce water flow Straighten the water source line Make sure wire shutoff arm or switch depending on model is in the ON position Wait 24 hours after ice maker installation for ice production to begin Wait 72 hours for full ice production Firmly close the freezer compartment door If the fr...

Page 16: ...n system connected to your cold water supply Remove filter and operate dispenser If water flow increases the filter may be clogged or incorrectly installed Replace filter or reinstall it correctly Close the door firmly If it does not close completely see The doors will not close completely Make sure the water dispenser wire tube assembly has been properly reconnected at the bottom of the refrigera...

Page 17: ...is Residential Plus warranty the product its components and accessories are warranted to be free from defective material or workmanship for a period of ninety 90 days from the date of original retail purchase This warranty excludes use of the product in all commercial locations such as restaurants food service locations and institutional food service locations SIX YEAR FULL WARRANTY ON SEALED REFR...

Page 18: ...__________________________________________________________________________________________________ _____________________________________________________________________________________________________ _____________________________________________________________________________________________________ 35 34 Warranty cont LIMITATION OF REMEDIES AND DURATION OF IMPLIED WARRANTY OWNER S SOLE AND EXCL...

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