Viking DCCG130, Service Manual

Page: 13 / 36

Troubleshooting
©2010 Viking Preferred Service 13
Symptom Possible Cause Corrective Action
Bake inoperable - broil, convection
fan, oven lights, and surface burner
igniters operate Foreign objects/soil on igniter Clean igniter and surrounding area
Open bake solenoid Replace bake solenoid
Open oven control Replace oven control
Open direct spark module Replace direct spark module
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring
Broil inoperable - bake, convection
fan, oven lights, and surface burner
igniters operate Foreign objects/soil on igniter Clean igniter and surrounding area
Open broil solenoid Replace broil solenoid
Open oven control Replace oven control
Open direct spark module Replace direct spark module
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring
Convection fan inoperable - bake,
broil, oven lights, and surface burner
igniters operate Open convection fan switch Replace convection fan switch
Open convection fan motor Replace convection fan motor
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring
Oven lights inoperable - bake, broil,
convection fan, and surface burner
igniters operate Open oven bulbs Replace oven bulbs
Open light switch Replace light switch
Open door light switch Replace door light switch
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring
Surface burner igniters inoperable
- bake, broil, convection fan, oven
lights operate Foreign objects/soil on igniter Clean igniter and surrounding area
Open single point spark module Replace single point spark module
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring
Igniters sparking but no fl ame
ignition
Gas supply valve is in “OFF” position Turn gas on
Gas supply is interrupted
Check regulator
Igniters sparking continuously after
fl ame ignition
Power supply is not grounded Check grounding
Power supply polarity is reversed Check power source
Igniters are wet or dirty Clean igniters
Burner ignites, but fl ame is large,
distorted, or yellow
Burner ports are clogged Clean burner head
Unit is being operated on wrong type
of gas Check gas type
Oven cycle light inoperable - bake,
broil, convection fan, oven lights,
surface burner igniters operate Defective cycle light (neon) Replace cycle light
Open oven control Replace oven control
Defective oven wiring (shorted,
open, or burned) Repair or replace defective wiring