TROUBLE SHOOTING
Caution
: Viking Spas have slide type water shut off valves referred to
as Gate Valves. The spa should never be operated with the Gate
Valves in the closed position, as this will cause severe damage to the
pump and/or heater.
Spa Will Not Heat
Check For Air Lock
• Is this a new installation with trapped air?
Solution; Open bleed plug on face of pump and cycle pump to high
speed for approximately 30 seconds.
• If not, has the spa been drained and refilled?
Solution; Make sure water level three quarters of the way on the
skimmer opening.
• Is there proper water flow?
Solution: Make sure both Gate Valves are open and filter is clean.
Pump Will Not Prime or Function
Solution: Gate Valves Closed
• Improper wiring to spa
• Water level in spa too low
Water at Base of the spa
Solution: Check for condensation from the spa cover
• Wait to see if moisture dries out
• Remove Cabinet panel where the power system is located and check
union connection.
You have identified a potential spa leak
Solution: If union connection is leaking this can be remedied by retight-
ening the union.
• If you have a leak from a jet body or plumbing contact the dealer
you purchased your spa from.
Contact Your Authorized Spa Retailer for Service.
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