Viking Range 3 Series, Use & Installation Manual

Page: 27 / 31

27
Solutions to Common Problems
Refrigerator Operations
Concern Potential Cause Common Solution
Compressor does not
run.

Freezer control is set to “OFF”

Refrigerator is in defrost cycle.

Plug at wall outlet is disconnected.

House fuse is blown or a tripped circuit breaker.

Power outage.

Set freezer control

This is normal for a fully automatic defrost refrigerator.
The defrost cycle occurs periodically, lasting about 30
minutes.

Ensure plug is tightly pushed into outlet.

Check/replace fuse with a 15 amp time-delay fuse.
Reset circuit breaker.

Check house lights. Call local Electric Company.
Refrigerator runs too
much or too long.

Your variable speed compressor is designed to
run 100% of the time except during the defrost
cycle. At times it will run faster, such as after a
defrost cycle

It is normal for the compressor to run continuously
except during defrost mode.
Digital temperature
displays are fl ashing.

Electronic control system has detected a
performance problem.

Call your local service representative, who can
interpret any messages or number codes fl ashing on
the digital displays.
Temperatures Are Too Cold
Concern Potential Cause Common Solution
Freezer temperature
too cold. Refrigerator
temperature is
satisfactory.

Fast Freeze function is activated.

Freezer control is set too cold.

Ice maker is on.

Fast Ice function is activated.

Deactivate Fast Freeze function.

Set freezer control to a warmer setting. Allow 24
hours for temperature to stabilize.

It is normal for the freezer compartment to over cool
while automatic ice maker is on.

Deactivate Fast Ice function.
Refrigerator temperature
too cold. Freezer
temperature is satisfactory.

Refrigerator control is set too cold.

Set refrigerator control to a warmer setting. Allow 24
hours for temperature to stabilize.
Food stored in drawers
freezes.

Refrigerator control is set too cold.

See solution above.
Food stored in
Temperature Adjustable
Cold Zone freezes

Temperature Adjustable Cold Zone control is
set too cold.

Adjust Temperature Adjustable Cold Zone control to a
warmer setting. Meat should be stored at a temperature
just below the freezing point for maximum fresh storage
time. It is normal for ice crystals to form due to the
moisture content of meat.
Opening/Closing Of Doors/Drawers
Concern Potential Cause Common Solution
Door(s) will not close.

Door was closed too hard, causing other door
to open slightly

Refrigerator is not level. It rocks on the fl oor
when moved slightly.

An object has fallen from the baskets blocking
the door from closing.

Close both doors gently

Ensure fl oor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to
correct a sagging or sloping fl oor.

Check for ice or food items blocking drawer.
Drawers are diffi cult to
move.

Food is touching shelf on top of drawer.

Drawer is overloaded

Keep less food in drawer.

Remove or redistribute food.