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5

TROUBLESHOOTING

PROBLEM

POTENTIAL CAUSE

CORRECTIVE ACTION

1 - Leaks from handle

2 - Insufficient flow rate

3 - Leak at connection points

4 - Loose faucet body

PARTS LIST - 

For any parts needed but not shown, please contact Vigo Technical Support

PART

PART #

FINISH

SUPPLY DATE INDICATOR (INTERNAL USE ONLY)

1.A - Cartridge unseated
1.B - Cartridge defective

2.A - Dirty aerator
2.B - Clog in supply hose / line

3.A - Sprayer hose not tight
3.B - Flexible hose leaking at body or connection point

4. - Metal nut became loose

3.A - Remove sprayer and check integrity of the black washer.
Make sure the washer is seated properly and retighten.

2.B - Remove sprayer or supply line and flush lines

2.A - Remove and soak / clean with a non abrasive agent (i.e.
vinegar).

1.B - Contact Vigo Technical Support for replacement.

1.A - Remove cartridge from housing, wash thoroughly with hot

water and reseat in housing.

3.B - Tighten hoses. If this does not resolve the issue, remove
the flexible hose and rethread, checking to make sure the
connection is secure. Make sure to use pipe tape.

4. - From under the counter, use an adjustable wrench and
tighten the metal nut to the hollow pipe. Make sure the faucet is

perpendicular to the counter.

W

ST

78035

Sprayer

Handle Set Screw

Sedal Cartridge

Metal braided Hose

Handle Lever

Pull out Hose (black nylon)

74019

W

ST

W

78034A

78034C

W

ST

74040

-

W

74020

W

-

5 - Sprayer button stops working

5.A - Debris in aerator
5.B - Wear and tear on button

5.A - Remove and clean aerator.
5.B - Contact Vigo Technical Support for replacement.

Handle Button

78034B

W

ST

NSF / ANSI 61

Handle

78034D

W

ST

ST

Sprayer Washer

W

74008

-

Black Washer with Screen

W

74010

-

Flow Restrictor

W

78093W

-

Summary of Contents for VG02012

Page 1: ...n Spray Kitchen Faucet Model VG02012 MODEL HOLE FAUCET SPRAYER DIAMETER HEIGHT REACH VG02012 1 3 8 16 3 4 8 7 8 DIMENSIONS MODEL VG02012 FEATURES PACKING LIST 16 3 4 8 7 8 1 3 8 NOTE All faucets are compliant to CEC 2016 regulations ...

Page 2: ...16 3 4 1 1 4 8 7 8 8 1 4 2 7 8 2 1 4 VG02012 THE MEASUREMENTS IN INCHES ARE ROUNDED TO THE NEAREST 3 8 SIDE VIEW 6 3 8 1 3 8 SPRAY HOSE FRONT VIEW 3 1 4 2 ...

Page 3: ...ncy prior to modifying Vigo is not responsible for any alterations and the affects that may come with altering the product post sale and highly advises that the client only install the product that meets the needs of their local plumbing code Flow rate with restrictor 1 8 gpm Flow rate without restrictor 2 2 gpm FLOW RATE REGULATIONS You will find the 1 8 gpm restrictor here Simply remove the 1 8 ...

Page 4: ...E THE OLD FAUCET AND FLEXIBLE HOSES CLEAN SINK SURFACE WITH A NON ABRASIVE CLEANER IN PREPARATION FOR THE NEW FAUCET ENSURE THAT YOU USE PIPE TAPE AND DO NOT OVER TIGHTEN THE SUPPLY LINE NUTS AS THIS COULD CAUSE PRODUCT FAILURE LEADING TO WATER DAMAGE 2 THREAD FEMALE END OF METAL BRAIDED HOSE TO THE FAUCET 2 ENSURE THAT PARTS ARE ASSEMBLED IN THE ORDER AS DEPICTED IN DIAGRAM TO PREVENT DAMAGE TO F...

Page 5: ...negar 1 B Contact Vigo Technical Support for replacement 1 A Remove cartridge from housing wash thoroughly with hot water and reseat in housing 3 B Tighten hoses If this does not resolve the issue remove the flexible hose and rethread checking to make sure the connection is secure Make sure to use pipe tape 4 From under the counter use an adjustable wrench and tighten the metal nut to the hollow p...

Page 6: ...access is not available all expenses to provide said access will be the responsibility of the owner This warranty does not apply to Products that have not been installed or operated in accordance with instructions supplied by VIGO and all applicable rules regulations and legislation pertaining to such installations This warranty does not apply unless the VIGO Product is installed by fully insured ...

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