4
TROUBLESHOOTING
PROBLEM
POTENTIAL CAUSE
CORRECTIVE ACTION
1 - Leaks from Handle
2 - Insufficient Flow Rate
3 - Leak at Connection Points
4 - Loose Spiral Neck
5 - Loose Faucet Body
PARTS LIST -
For any parts needed but not shown, please contact Vigo Technical Support
PART
TOLL FREE: (866) 591 - 7792
E-Mail: [email protected]
www.vigoindustries.com
PART #
FINISH
SUPPLY DATE INDICATOR (INTERNAL USE ONLY)
1.A - Cartridge unseated
1.B - Cartridge defective
2.A - Dirty aerator
2.B - Clog in supply hose / line
3.A - Sprayer hose not tight
3.B - Flexible hose leaking at body or connection point
4 - Metal screw is not locked into internal white washer hole
location
5 - Metal nut became loose
3.A - Remove spiral neck by loosing the metal screw and pulling
up on the spiral neck exposing the spray hose. Make sure the
washer is seated properly and retighten with an adjustable
wrench.
2.B - Remove sprayer or supply line and flush lines
2.A - Remove and soak / clean with a non abrasive agent (i.e.
vinegar).
1.B - Contact Vigo Technical Support for replacement.
1.A - Remove cartridge from housing, was thoroughly with hot
water and reseat in housing.
4 - Loosen metal screw, lift off the spiral neck and reseat making
sure to thread the metal screw into the white washer housing.
3.B - Tighten hoses. If this does not resolve the issue, remove
the flexible hose and rethread, checking to make sure the
connection is secure. Make sure to use pipe tape.
5 - From under the counter, use an adjustable wrench and
tighten the metal nut to the hollow pipe. Make sure the faucet is
perpendicular to the counter.
W
CH, ST
78021
Sprayer
W
W
-
74017
Spray hose
W
CH, ST
78064A
W
W
CH, ST
W
W
CH, ST
78064C
Pot Filler Set Screw
W
CH, ST
78027C
Handle
W
CH, ST
78027A
CH, ST
78027B
Handle Set Screw
-
74040
-
74020
Metal Braided hose
78064B
Sedal Cartridge
Handle Lever
Pot Filler Handle Lever
Pot Filler Handle
NSF / ANSI 61
W
-
78065
Pot Filler Cartridge
Sprayer Washer
W
74008
-
Diverter Cartridge
W
78066
-
Black Washer with Screen
W
74010
-
