Problems & Suggestions
Table 8:
Problems and Suggestions
What happens
What to do
Application
software
problems
Try resetting the system.
Make sure all cables are installed correctly.
Verify that the system board jumpers are set properly.
Verify that your system hardware configuration is set
correctly. In Setup, check the values against the system
settings you recorded previously. If an error is evident
(wrong type of drive specified, for example), make the
change in Setup and reboot the system. Record your
change.
Make sure the software is properly configured for the
system. Refer to the software documentation for
information.
Try a different copy of the software to see if the problem is
with the copy you are using.
If other software runs correctly on the system, contact the
vendor of the software that fails.
If you check all of the above with no success, try clearing
CMOS RAM and reconfiguring the system. Make sure
you have your list of system settings available to re-enter,
because clearing CMOS RAM sets the options to their
default values.
Characters on-
screen are
distorted or
incorrect
Make sure the brightness and contrast controls are
properly adjusted on the monitor.
Make sure the video signal cable and power cables are
properly installed.
Make sure your monitor is compatible with the video
mode you have selected.
Characters do not
appear on screen
Make sure the video display is plugged in and turned on.
Check that the brightness and contrast controls are
properly adjusted.
Check that the video signal cable is properly installed.
Make sure a video board is installed, enabled, and the
jumpers are positioned correctly.
Reboot the system.
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