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User Manual
Visit the ViewZ USA website at https://www.viewzusa.com
TROUBLESHOOTING GUIDE
At start
We recommend that you test with different input sources when you have trouble with
the current input source. If symptom persists, follow the instructions below. After
following the instructions below, please contact us at 1-888-99-VIEWZ.
- Check the following before calling for service.
- If the same problems continue after checking, contact the reseller you purchased the monitor from.
Note: due to constant effort to improve products and product features, specifications may change without notice.
Only black-and-white
display
Power on but no pictures
Wrong or abnormal colors
When on the picture
shows size error
Other problems
Check whether the color saturation is properly setup.
Check whether the cables of RJ45 and HDMI are correctly connected. Please use the standard
power adapter coming with the product package. Improper power input may cause the device.
Check whether the cables are correctly and properly connected. Broken or loose pins of the
cables may cause a bad connection.
Press “MENU → Function → Underscan” to zoom in/out pictures automatically when receiving
HDMI signals
Please press MENU button and choose “MENU→SYSTEM→ Reset →ON”
