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ViewSonic XG340C-2K, User Manual

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XG340C-2K

Display

User Guide

Model No. VS18863

P/N: XG340C-2K

IMPORTANT:  Please read this User Guide to obtain important information on installing and using your product in 

a safe manner, as well as registering your product for future service.  Warranty information contained in this User 

Guide will describe your limited coverage from ViewSonic

®

 Corporation, which is also found on our web site at 

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right 

corner of our website.

Summary of Contents for XG340C-2K

Page 1: ...duct in a safe manner as well as registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is a...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...to clean the external housing For more information refer to the Maintenance section of this manual Avoid touching the screen as oil may collect on the screen if you touch it Do not touch the screen su...

Page 4: ...oute and manage cords and cables connected to your device so they cannot be tripped over pulled or grabbed Protect the power cord from being treaded upon or pinched particularly at the plug and at the...

Page 5: ...5 mm M4 x 10 mm 4 pieces or VESA wall moun ng hole NOTE Restraining device cordage should be able to withstand 100N force Make sure the cordage is straightened and any slack is removed The back of the...

Page 6: ...r 17 Connecting External Devices 18 HDMI Connection 18 DisplayPort Connection 19 USB Connection 20 Audio Connection 21 Using the Monitor 22 Adjusting the Viewing Angle 22 Height Adjustment 22 Tilt Ang...

Page 7: ...r Electronics Control 66 Firmware Update 67 Appendix 69 Specifications 69 Glossary 70 Troubleshooting 76 Maintenance 78 General Precautions 78 Cleaning the Screen 78 Cleaning the Case 78 Regulatory an...

Page 8: ...ckage Contents Monitor Power cord Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local reseller for...

Page 9: ...D Power Key Joy Key Quick Access Key Rear View 1 1 2 3 4 5 6 7 2 1 Type C DP 1 HDMI 2 1 2 DisplayPort 3 USB Type C 4 Audio Out 5 USB Upstream 6 USB Downstream 7 DC IN NOTE For more information about t...

Page 10: ...or Installing the Stand 1 Place the monitor on a flat stable surface with the screen facing down 2 Align and connect the two 2 points on the monitor stand s base with the monitor stand s neck 3 Use th...

Page 11: ...Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below NOTE Ensure the stand is secure and the quick release tab positively clicks into p...

Page 12: ...device into its upright position on a flat stable surface NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or result in pe...

Page 13: ...ing the Mouse Anchor 2 1 DP Type C Included at the rear of the display under the I O ports are two mouse anchors Use these to prevent mouse cable dragging and personalize your mouse use setup 2 1 DP T...

Page 14: ...mum Loading Hole pattern W x H Interface Pad W x H x D Pad Hole Screw Specification Quantity 14 kg 100 x 100 mm 115 x 115 x 2 6 mm 5 mm M4 x 10 mm 4 pieces NOTE Wall mount kits are sold separately 1 T...

Page 15: ...ket to the VESA mounting holes at the rear of the monitor Then secure it with four 4 screws M4 x 10 mm 2 1 DP Type C 100 mm 100 mm 6 Follow the instructions that come with the wall mounting kit to mou...

Page 16: ...device to secure the device to a fixed object Additionally fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the mo...

Page 17: ...u on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the power adapter 2 Connect the power adapter to the DC IN jack at the rear of the device 3 Connect...

Page 18: ...Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer NOTE The monitor is equipped with t...

Page 19: ...d of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on your Mac connect the mini DP end of the mini DP to DisplayPort cable to...

Page 20: ...s i e storage device keyboard mouse NOTE To use some peripherals please ensure your computer is also connected to the monitor s USB Type B port One 1 USB Type B port Connect the USB Type B male cable...

Page 21: ...tion Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped wit...

Page 22: ...ewing you can adjust the viewing angle using any of the following methods Height Adjustment Lower or raise the monitor to the desired height 0 to 120 mm NOTE When adjusting press down firmly along the...

Page 23: ...Adjustment Tilt the monitor forwards or backwards to the desired viewing angle 5 to 23 NOTE When adjusting support the stand firmly with one hand while tilting the monitor forwards or backwards with t...

Page 24: ...24 Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle 25...

Page 25: ...ton to turn on the monitor 3 To turn the monitor off press the Power button again NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monit...

Page 26: ...Access Menu navigate the On Screen Display OSD Menu and change the settings Quick Access Key Quick Access Menu Press the Quick Access Key to activate the Quick Access Menu To learn more see page 60 Qu...

Page 27: ...Key Description Press and hold the key for 5 seconds to lock unlock the OSD Menu When the menu appears on the screen continue holding the key for 10 seconds to lock unlock the OSD Menu Locking OSD Pre...

Page 28: ...r Button Press and hold for 10s to lock Power If the Power button is locked the below message will appear on the screen Power Lock Unlock Power Button Locked Press and hold the key for 5 seconds to di...

Page 29: ...yPort Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 2 Move the joy key or to select the main menu Then move the joy key to ente...

Page 30: ...es Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 4 Move the joy key or to adjust select the setting Then press the key to confirm FreeSync...

Page 31: ...elect ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi FreeSync Premium Pro Game Modes ON Volume Mute Game Modes Display Input Select ViewMode Audio Adjust Setup...

Page 32: ...32 On Screen Display OSD Menu Tree Main Menu Sub menu Menu Option Gaming Modes Standard Custom 1 Custom 2 FPS MOBA Battle Royale Realistic Vibrant Console Speed Console Color...

Page 33: ...DisplayHDR CinematicHDR GameplayHDR Off OverClocking On Off ClearView Light Normal Extreme Ultra Off NightView On Off ScopeView On Off Hertz Limiter Native 60Hz 100Hz 144Hz 165Hz Response Time OD Stan...

Page 34: ...Red 0 100 Green 0 100 Blue 0 100 Color Adjust Color Space Auto RGB YUV Color Range Auto Full Range Limited Range Gamma 1 8 2 0 2 2 2 4 2 6 2 8 Color Saturation 0 100 Black Stabilization 0 22 Image Adj...

Page 35: ...on Display Image Adjust Contrast 0 100 Brightness 0 100 Sharpness 0 100 Advanced DCR 0 20 Overscan On Off Input Select HDMI 1 HDMI 2 DisplayPort Type C ViewMode Standard Movie Web Text MAC Mono Audio...

Page 36: ...Suomi T rk e esk Svenska Information Quick Access Blue Light Filter On Off ClearView On Off NightView On Off ScopeView On Off OverClocking On Off FPS On Off MOBA On Off Battle Royale On Off Realistic...

Page 37: ...Green Preview Image White Yellow Type C Green Preview Image White Yellow Off Elite RGB Rear Rainbow Breathing Stack Others Off Base Rainbow Breathing Stack Others Off Always On On Off Reset Off HDMI C...

Page 38: ...MI 2 DisplayPort Type C Right Source Select HDMI 1 HDMI 2 DisplayPort Type C Swap PIP PIP Source Select HDMI 1 HDMI 2 DisplayPort Type C PIP H Position 0 100 PIP V Position 0 100 PIP Size 33 66 100 PI...

Page 39: ...Main Menu Sub menu Menu Option Setup Menu ECO Mode Standard Optimize Conserve Energy Saving USB 3 2 On Off DDC CI On Off HDMI 2 0 On Off DisplayPort 1 2 On Off Standby Charger On Off Rename Memory Rec...

Page 40: ...the joy key or to select the setting Then press the key to confirm the selection Menu Option Description Standard Select this option for general use Custom 1 2 Two customizable Custom settings are av...

Page 41: ...Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 3 Move the joy key or to select the menu option Then move the joy key to enter its sub menu 4 Move the joy key or to adjust select the setting Th...

Page 42: ...also supports HDR OverClocking When On go beyond the monitor s 180Hz refresh rate NOTE Overclocking ability is dependent on the graphics card available only if the input source is DisplayPort or Type...

Page 43: ...ewing experience For more information see page 57 Color Temperature Select the color temperature setting Bluish Set the color temperature to 9300K Cool Set the color temperature to 7500K Native Defaul...

Page 44: ...an manually change the color range options to fit the correct color range if the colors are not displayed correctly Auto Automatically recognizes the color format and black and white levels Full Range...

Page 45: ...ound black levels of the screen image Sharpness Adjusts the picture quality of the monitor Advanced DCR Automatically detects the image signal and intelligently controls the backlight brightness and c...

Page 46: ...elect Then move the joy key to enter the Input Select menu FreeSync Premium Pro Game Modes ON HDMI 1 HDMI 2 DisplayPort Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1...

Page 47: ...MAC Mono Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 3 Move the joy key or to select the setting Then press the key to confi...

Page 48: ...es ON Volume Mute Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 3 Move the joy key or to select the desired option Then move th...

Page 49: ...n Quick Access Crosshair Elite RGB HDMI CEC Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi 3 Move the joy key or to select the m...

Page 50: ...r If you would like to leverage partnered software see the advanced setup below Partner Software RGB Setup Visit https www viewsonic com elite rgb and choose a partner RGB software to download Downloa...

Page 51: ...ide on the left and right of the screen The user can specify the input source for each screen Audio Output Select the audio source PIP Split the screen into two parts a main window and an inset window...

Page 52: ...ease turn on HDMI 2 0 To enable WQHD with high refresh rate a higher grade graphics card is required For additional information about HDMI 2 1 support contact your graphics card manufacturer HDMI 2 0...

Page 53: ...mium Pro function 1 Press the key or move the joy key or or to display the On Screen Display OSD Menu 2 Move the joy key or to select Display Then move the joy key to enter the Display menu 3 Move the...

Page 54: ...splay OSD Menu 2 Move the Joy Key t or u to select Display Then move the Joy Key to enter the Display menu 3 Move the Joy Key or to select HDR Then move the Joy Key u to enter its sub menu 4 Move the...

Page 55: ...move the joy key or or to display the On Screen Display OSD Menu 2 Move the joy key or to select Display Then move the joy key to enter the Display menu 3 Move the joy key or to select Hertz Limiter...

Page 56: ...he ability to match their PC and game type creating a best fit scenario To enable the Response Time OD function 1 Press the key or move the joy key or or to display the On Screen Display OSD Menu 2 Mo...

Page 57: ...ng the Blue Light Filter can be done on the fly via the Quick Access Key Quick Access Blue Light Filter ClearView OverClocking Return Press to go to next NOTE When enabling the Blue Light Filter BLF v...

Page 58: ...train Calculating Breaks When viewing the monitor for extended periods it is recommended to take periodic breaks from viewing Short breaks of at least five 5 minutes are recommended after one 1 to two...

Page 59: ...d aspect ratio Then press the key to confirm the selection Aspect Ratio Description Full Scales the inputted image to fill the screen this is the default input choice and is ideal for 16 9 images Aspe...

Page 60: ...the mode before user entering the Quick Access Menu To activate the Quick Access Menu 1 Press the Quick Access Key to display the Quick Access Menu 2 Press the Quick Access Key to select your preferen...

Page 61: ...menu 4 Move the joy key or to select your preference Then press the key to confirm the selection NOTE Some sub menu options may have another sub menu To enter the respective sub menu move the joy key...

Page 62: ...u 3 Move the joy key or to select Crosshair Then move the joy key to confirm the selection 4 Move the joy key or to select your preferred crosshair style and color Then press the key to confirm the se...

Page 63: ...ook 2 Connect one end of a DisplayPort cable to the DisplayPort of the monitor Then connect the other end of the cable to the DisplayPort or mini DP of the computer 3 Connect the USB Type B male cable...

Page 64: ...Boot Up Screen OSD Timeout OSD Background Multi Picture Power Indicator Game Modes Display Input Select ViewMode Audio Adjust Setup Menu Hz 165 Custom 1 Max Refresh Rate X G 3 4 0 C 2 K Navi Off PBP...

Page 65: ...te the KVM function 2 Then you will be able to switch the cursor between the two screens left right window NOTE Under PBP and PIP when the monitor auto detects that the USB B and USB C ports are in us...

Page 66: ...nnected devices Ensure the external device s is are connected via the HDMI port s 1 Press the l key or move the Joy Key or to display the On Screen Display OSD Menu 2 Move the Joy Key t or u to select...

Page 67: ...ck and download the Firmware Update Tool with latest firmware version for your monitor from http www viewsonic com elite display controller 2 Connect the USB Type B male cable square with 2 cut corner...

Page 68: ...ss is complete NOTE Any interruptions during the firmware upgrade process may permanently damage your monitor Do not disconnect the USB cable or turn off your PC and monitor By using the Elite Display...

Page 69: ...3 Input Voltage AC 100 240V 50 60Hz auto switch Display Area Full Scan H x V 797 22 x 333 72 mm 31 39 x 13 14 Operating conditions Temperature 0 C to 40 C 32 F to 104 F Humidity 20 to 90 non condensin...

Page 70: ...e volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source has no signal the monitor will automatically switch to the next input option...

Page 71: ...ace they would like to use for monitor color output RGB YUV Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience Panel Default Pan...

Page 72: ...rated FPS RTS and MOBA gaming settings Each mode is functionally customized with in game testing and adjustments made for the best blend of color and technology Gamma Allows users to manually adjust t...

Page 73: ...appropriate speed for your desired use from the options M Manual Image Adjust Displays the Manual Image Adjust menu You can manually set a variety of image quality adjustments Memory Recall Returns th...

Page 74: ...ckly initiate some functions and modes through the Quick Access key and menu Users can also define which functions or modes they prefer in the Quick Access Menu via the Setup Menu in OSD The function...

Page 75: ...Adjusts the picture quality of the monitor V ViewMode ViewSonic s unique ViewMode feature offers Game Movie Web Text MAC and Mono presets These presets are specifically designed to deliver an optimiz...

Page 76: ...settings Make sure the correct input source is selected Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is properly and securely connected Lo...

Page 77: ...actory settings No audio output If using ear headphones ensure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjus...

Page 78: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Page 79: ...t installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installat...

Page 80: ...tance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated di...

Page 81: ...weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and l...

Page 82: ...al Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall...

Page 83: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 84: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Page 85: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Page 86: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Page 87: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 88: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Page 89: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Page 90: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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