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XG271QG

Display

User Guide

Model No. VS18520

P/N: XG271QG

IMPORTANT:  Please read this User Guide to obtain important information on installing and using your product in 

a safe manner, as well as registering your product for future service.  Warranty information contained in this User 

Guide will describe your limited coverage from ViewSonic

®

 Corporation, which is also found on our web site at 

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right 

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for XG271QG

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www vie...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...er to the Maintenance section of this manual Avoid touching the screen as oil may collect on the screen if you touch it Do not touch the screen surface with sharp or hard objects as it may cause damag...

Page 4: ...ice so they cannot be tripped over pulled or grabbed Protect the power cord from being treaded upon or pinched particularly at the plug and at the point where it emerges from the equipment Ensure that...

Page 5: ...5 mm M4 x 10 mm 4 pieces or VESA wall moun ng hole NOTE Restraining device cordage should be able to withstand 100N force Make sure the cordage is straightened and any slack is removed The back of the...

Page 6: ...Devices 18 HDMI Connection 18 DisplayPort Connection 19 USB Connection 20 Audio Connection 21 Using the Monitor 22 Adjusting the Viewing Angle 22 Height Adjustment 22 Tilt Angle Adjustment 23 Screen...

Page 7: ...pendix 55 Specifications 55 Glossary 56 Troubleshooting 61 Maintenance 63 General Precautions 63 Cleaning the Screen 63 Cleaning the Case 63 Regulatory and Service Information 64 Compliance Informatio...

Page 8: ...ontents Monitor Power cord Power adapter Video cable Quick start guide NOTE The power cord and video cables included in your package may vary depending on your country Please contact your local resell...

Page 9: ...ew 1 1 2 3 4 5 6 1 HDMI 2 DisplayPort 3 Audio Out 4 USB Upstream 5 USB Downstream 6 DC IN NOTE For more information about the key and its functions refer to Hot Keys on page 28 Display screen Power LE...

Page 10: ...or Installing the Stand 1 Place the monitor on a flat stable surface with the screen facing down 2 Align and connect the two 2 points on the monitor stand s base with the monitor stand s neck 3 Use th...

Page 11: ...Align and slide the upper hooks of the monitor stand into the stand mounting slots as shown in the illustration below NOTE Ensure the stand is secure and the quick release tab positively clicks into p...

Page 12: ...dle lift the device into its upright position on a flat stable surface NOTE Always place the device on a flat stable surface Failure to do so may cause the device to fall and damage the device and or...

Page 13: ...13 Using the Mouse Anchor Included at the rear of the display under the I O ports are two mouse anchors Use these to prevent mouse cable dragging and personalize your mouse use setup...

Page 14: ...Loading Hole pattern W x H Interface Pad W x H x D Pad Hole Screw Specification Quantity 14 kg 100 x 100 mm 115 x 115 x 2 6 mm 5 mm M4 x 10 mm 4 pieces NOTE Wall mount kits are sold separately 1 Turn...

Page 15: ...ng bracket to the VESA mounting holes at the rear of the monitor Then secure it with four 4 screws M4 x 10 mm 100 mm 100 mm 6 Follow the instructions that come with the wall mounting kit to mount the...

Page 16: ...device to secure the device to a fixed object Additionally fastening the monitor to a wall or fixed object using a security cable can help support the weight of the monitor in order to prevent the mo...

Page 17: ...ou on how to connect the monitor with other equipment Connecting to Power 1 Connect the power cord to the power adapter 2 Connect the power adapter to the DC IN jack at the rear of the device 3 Connec...

Page 18: ...18 Connecting External Devices HDMI Connection Connect one end of an HDMI cable to the HDMI port of your monitor Then connect the other end of the cable to the HDMI port of your computer 2 1...

Page 19: ...d of the cable to the DisplayPort or mini DP port of your computer NOTE To connect the monitor to the Thunderbolt port v 1 2 on your Mac connect the mini DP end of the mini DP to DisplayPort cable to...

Page 20: ...ouse NOTE To use peripherals please ensure your computer is also connected to the monitor s USB Type B port NOTE For NVIDIA Reflex Latency Analysis please connect your mouse to the USB port with the m...

Page 21: ...tion Plug the audio jack of the ear headphones into the Audio Out port of the monitor Additionally you can connect the monitor to a sound bar using an audio cable NOTE The monitor is also equipped wit...

Page 22: ...ewing you can adjust the viewing angle using any of the following methods Height Adjustment Lower or raise the monitor to the desired height 0 to 120 mm NOTE When adjusting press down firmly along the...

Page 23: ...e 5 to 20 NOTE When adjusting support the stand firmly with one hand while tilting the monitor forwards or backwards with the other hand Screen Orientation Adjustment Monitor Pivot 1 Adjust the monito...

Page 24: ...90 from landscape to portrait orientation NOTE When adjusting make sure to hold both sides of your monitor firmly with both hands To rotate the screen image manually change the computer system s displ...

Page 25: ...25 Swivel Angle Adjustment Swivel the monitor to the left or right for the desired viewing angle 30...

Page 26: ...ton to turn on the monitor 3 To turn the monitor off press the Power button again NOTE The monitor will still consume some power as long as the power cord is connected to the power outlet If the monit...

Page 27: ...to access the Quick Access Menu navigate the On Screen Display OSD Menu and change the settings Quick Access Key Joy Key Quick Access Menu Press the Quick Access Key to activate the Quick Access Menu...

Page 28: ...sage will appear on the screen OSD Lock Unlock OSD Locked 1 Press and hold the key for 5 seconds to lock unlock the Power button If the Power button is locked the below message will appear on the scre...

Page 29: ...stom 1 Max Refresh Rate Exit Navi Power Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor 2 Move the joy key or to select the main menu Then move the joy key t...

Page 30: ...ate Exit Navi Power Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor 4 Move the joy key or to adjust select the setting Then press the key to confirm G Sync G...

Page 31: ...r Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor G Sync Game Modes ON Volume Mute Hz Custom 1 Max Refresh Rate Exit Navi Power 50 100 Game Modes Display Inp...

Page 32: ...Dark Boost Level 1 Level 2 Level 3 Off Blue Light Filter 0 100 Response Time OD Standard Advanced Ultra Fast Recall Custom 1 2 ULMB Off On ULMB Pulse Width Dark Boost Level 1 Level 2 Level 3 Off Blue...

Page 33: ...Color Temperature sRGB Bluish Native Warm User Color Red Gain 0 100 Blue Gain 0 100 Green Gain 0 100 Gamma 1 8 2 0 2 2 2 4 2 6 SDR Colors sRGB On Off SDR Variable BL On Off HDR Variable BL On Off DP...

Page 34: ...ensitivity Low Median High Show Monitoring Rectangle On Off Rectangle Preset Centered Right Handed Left Handed Rectangle Location Rectangle Size FPS On Off HUD Location Top Left Top Right Bottom Left...

Page 35: ...lish Fran ais Deutsch Espa ol Italiano Suomi T rk e esk Svenska Resolution Notice On Off Information Quick Access Blue Light Filter On Off ULMB On Off Standard On Off Custom 1 On Off Custom 2 On Off F...

Page 36: ...Crosshair Type Type A Type B Type C Color Green White Yellow Off Elite RGB Rear Rainbow Breathing Stack Others Base Rainbow Breathing Stack Others Always On On Off Reset On Off OSD Timeout 5 15 30 60...

Page 37: ...nu Sub menu Menu Option Setup Menu Standby Charger Off On Sleep 30 Minutes 45 Minutes 60 Minutes 120 Minutes Off Deep Sleep HDMI Deep Sleep DisplayPort Deep Sleep ECO Mode Standard Optimize Conserve A...

Page 38: ...SYNC Processor 3 Move the joy key or to select the setting Then press the key to confirm the selection Menu Option Description Standard Select this option for general use Custom 1 2 Two customizable...

Page 39: ...0 X G 2 7 1 Q G G SYNC Processor 3 Move the joy key or to select the menu option Then move the joy key to enter its sub menu 4 Move the joy key or to adjust select the setting Then press the key to co...

Page 40: ...ust the brightness level of the monitor s grayscale levels SDR Colors sRGB Only enabled in SDR mode Off Disable sRGB color space On Enable sRGB color space NOTE Windows systems requires sRGB to be On...

Page 41: ...enabled the HDMI input will use sRGB gamma to display YCbCr inputs When disabled default the HDMI input will use BT1886 gamma to display YCbCR inputs Scaling Pix Rep Set scaling pixel repetition Vari...

Page 42: ...tion HUD Color Hz Custom 1 Max Refresh Rate Exit Navi Power Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor 3 Move the joy key or to select the setting Then...

Page 43: ...en move the joy key to enter the Input Select menu G Sync Game Modes ON Auto Switch HDMI 1 HDMI 2 DisplayPort Hz Custom 1 Max Refresh Rate Exit Navi Power Game Modes Display Input Select Audio Adjust...

Page 44: ...ute Hz Custom 1 Max Refresh Rate Exit Navi Power Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor 3 Move the joy key or to select the desired option Then move...

Page 45: ...ck Access Crosshair Elite RGB Hz Custom 1 Max Refresh Rate Exit Navi Power Game Modes Display Input Select Audio Adjust Setup Menu 240 X G 2 7 1 Q G G SYNC Processor 3 Move the joy key or to select th...

Page 46: ...ed with several key partners Downloading their software will give you the power to manipulate your RGB capabilities even further If you would like to leverage partnered software see the advanced setup...

Page 47: ...ue when the device is turned on Standby Charger When activated the USB will continue to supply power even when the monitor is in standby mode Sleep Set the amount of idle time before the monitor enter...

Page 48: ...g mouse and your PC display to reduce latency and help improve your performance and in game experience To use the NVIDIA Reflex Latency Analyzer 1 Connect the monitor via DisplayPort to your GeForce...

Page 49: ...t changes on the screen The measurements are taken within the Monitoring Rectangle To measure latency the Monitoring Rectangle will need to be moved over a location on screen where a flash or change i...

Page 50: ...tup Enabling and disabling the Blue Light Filter can be done on the fly via the Quick Access Key Quick Access Blue Light Filter On NOTE When enabling the Blue Light Filter BLF via the Quick Access Key...

Page 51: ...een flicker thus easing potential eye strain Calculating Breaks When viewing the monitor for extended periods it is recommended to take periodic breaks from viewing Short breaks of at least five 5 min...

Page 52: ...k Access Blue Light Filter Off NOTE The Quick Access Menu will disappear after three 3 seconds automatically To change the Quick Access functions for the Quick Access Key 1 Press the key or move the j...

Page 53: ...b menu 4 Move the joy key or to select your preference Then press the key to confirm the selection NOTE Some sub menu options may have another sub menu To enter the respective sub menu move the joy ke...

Page 54: ...u 3 Move the joy key or to select Crosshair Then move the joy key to confirm the selection 4 Move the joy key or to select your preferred crosshair style and color Then press the key to confirm the se...

Page 55: ...0 50 60 67 72 75Hz Power Adapter2 Input Voltage AC 100 240V 50 60Hz auto switch Display Area Full Scan H x V 596 736 x 335 664 mm 23 49 x 13 22 Operating conditions Temperature 0 C to 40 C 32 F to 104...

Page 56: ...artifact free performance at virtually any frame rate Audio Adjust Adjusts the volume mutes the sound or toggles between inputs if you have more than one source Auto Detect If the current input source...

Page 57: ...ace they would like to use for monitor color output RGB YUV Color Temperature Allows users to select specific color temperature settings to further customize their viewing experience Panel Default Pan...

Page 58: ...llows users to control how many frames the monitor can output The monitor will put a cap on the maximum amount of frames that can be rendered from the monitor to save power and loading from the monito...

Page 59: ...hite balance for the upmost control when manipulating contrast and dark scenes OSD Pivot Sets the monitor OSD Menu display direction Overscan Refers to a cropped image on your monitor s screen A setti...

Page 60: ...ced tuning function for users that want to adjust their monitor s response time They can select from five 5 different levels to more precisely tune the response to be as fast as needed while reducing...

Page 61: ...source is selected Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is properly and securely connected Loose or broken pins in the cable conne...

Page 62: ...actory settings No audio output If using ear headphones ensure the mini stereo jack is connected Make sure the volume is not muted nor set to 0 Check the Audio Input setting The monitor will not adjus...

Page 63: ...ot clean apply a small amount of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clea...

Page 64: ...generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guar...

Page 65: ...Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0 1 Polybrominated diphenyl ethers PBDE 0 1 0 1 Bis 2 eth...

Page 66: ...waste Rule 2011 and prohibits use of lead mercury hexavalent chromium polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0 1 weight and 0 01 weight for cadmium exc...

Page 67: ...Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall no...

Page 68: ...www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 69: ...s e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on y...

Page 70: ...in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact View...

Page 71: ...by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limit...

Page 72: ...r purchase Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced...

Page 73: ...ainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties ex...

Page 74: ...4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquev...

Page 75: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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