ViewSonic VS12675, Service Manual

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10. FAQ
Problem Solution
No power • Make sure the power cord is properly connected to the
LCD TV AC power socket.
• Make sure the AC power cord is properly connected to
the wall outlet.
• Make sure the DC power button is ON (Blue LED).
• Plug another electrical device (like a radio) to the power
outlet to verify that the outlet is supplying the proper
voltage.
No picture • The TV station may be experiencing problems. Try
another channel.
• The Cable TV signal may be scrambled or encoded.
Please contact your local cable operator.
• Make sure that connection to other components are
correct referring to the user guide.
• Make sure that setup has been done correctly after
connections.
• Make sure the correct input is selected and the input
signal is compatible.
Strange color, light color, or color
misalignment
• Ensure that the video cable is securely connected.
• The picture may appear dim in a brightly lit room.
• Adjust brightness, contrast, saturation (color), and tint
referring to the user guide.
• Check the input signal setting.
Unit cannot be operated • External influences such as lightning or static electricity
may cause improper operation. In this case, operate the
unit after first turning on the power of the LCD TV and the
AVC System, or unplug the AC cord for 1 to 2 minutes,
then plug in again.
No sound • Check your audio connections are properly connected
referring to the user guide.
• The MUTE button may have been pressed, try pressing
this button again.
• Check your audio settings, your TV audio may be set to
minimum.
• Press the (Up) button on the remote control.
Remote control unit does not operate • Make sure the directions of batteries are inserted
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