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ViewSonic ViewBoard IFP9850-3, User Manual

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ViewSonic ViewBoard IFP9850-3 User Manual Download Page 91

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Summary of Contents for ViewBoard IFP9850-3

Page 1: ...s registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at ht...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...unstable surface The device may fall over resulting in an injury or a malfunction Do not place any heavy objects on the device or connection cables If smoke an abnormal noise or a strange odor is pres...

Page 4: ...the device in a well ventilated area Do not place anything on the device that prevents heat dissipation 4 inches 10 cm 4 inches 10 cm 4 inches 10 cm 11 875 inches 30 16 cm Refer all servicing to quali...

Page 5: ...and Deselect an Object Clicking 17 Display Menu Options Right Clicking 17 Double Clicking 17 Moving an Object 18 Erasing Digital Ink 18 Swipe Up for General Settings 18 Making Connections 19 Connecti...

Page 6: ...0 Adjust Settings 41 Advanced Settings 42 Wireless Networks 42 Wi Fi 43 Ethernet 44 Wireless Hotspot 45 BT 46 VPN 47 Share 49 Device 51 Theme 51 Display 51 Wallpaper 52 HDMI Out Encryption Setting 53...

Page 7: ...k 62 Input Setting 63 Input Alias Switch 63 Wake on Active Source 64 Auto Search 64 Channel Auto Switch 64 No Signal Power Off 64 HDMI CEC Settings 64 Other Settings 65 Side Toolbar Channel 65 ECO Mod...

Page 8: ...based Devices Macbook and Chrome devices 78 Cast Sender from Mobile Devices iOS based iPhone iPad and Android OS based phone tablet 79 Cast Out from a Mobile Device that Supports Annotation 80 Air Cl...

Page 9: ...de 113 HDMI Mode 113 Troubleshooting 114 Maintenance 116 General Precautions 116 Cleaning the Screen 116 Cleaning the Case 116 Regulatory and Service Information 117 Compliance Information 117 FCC Com...

Page 10: ...10 Introduction Package Contents HDMI cable Stylus pen x 2 Power cable x 4 Quick start guide Remote control RS232 adapter AAA battery x 2 Clamp x 5 USB cable Plate AV cable Screw x 8 1 5V 1 5V...

Page 11: ...r wall mount or mobile mount bracket If attaching to other building materials please contact your nearest dealer Model VESA Spec A x B Standard Screw C x D Quantity IFP9850 3 98 800 x 600 mm M8 x 25 m...

Page 12: ...ption 1 Areas for placing touching pen 2 Press the key to turn on the device Press the key to turn o on the display backlight only Press and hold the key to turn o the device 3 Remote control receiver...

Page 13: ...ut set top box or other video device HDMI 1 2 3 support up to 3840x2160 60Hz HDCP 2 2 HDMI 1 2 3 support HDMI CEC One Touch Play System Standby partial Remote Control Pass Through 5 External computer...

Page 14: ...14 Remote Control...

Page 15: ...e battery post 3 Replace the cover by aligning it with the slot on the remote control and snapping the latch shut WARNING There is a risk of explosion if batteries are replaced with the incorrect type...

Page 16: ...Remote Control Receiver Range The working range of the remote control is shown here It has an effective range of 8 meters Ensure there is nothing obstructing the remote control s signal to the receiv...

Page 17: ...Select and Deselect an Object Clicking Press and release the ViewBoard to select deselect options or objects This is like a single standard left mouse click USB USB USB Display Menu Options Right Cli...

Page 18: ...r desired location USB USB USB Erasing Digital Ink Use your flattened hand palm or fist on the ViewBoard and move your hand across the area which you wish to erase Swipe Up for General Settings Swipe...

Page 19: ...ice to the VGA IN port on the display 2 Connect an audio cable from the AUDIO OUT port on your external device to the AUDIO IN port on the display 3 Connect a USB cable to the external device from the...

Page 20: ...isplay to an external computer certain functions can be controlled remotely by the PC including Power On Off Volume adjustment Input select Brightness and more ViewSonic also offers a complimentary so...

Page 21: ...SB devices and other peripherals to your ViewBoard Router and other network signal output USB equipment USB Peripherals Plug the USB device cable into the USB IN port Networking and Modem cables Plug...

Page 22: ...ipheral device 2 Plug in the power cord of your ViewBoard and turn on the rear panel power supply switch 3 Press the Power button on the right hand side of the ViewBoard to turn the screen on 4 Press...

Page 23: ...Connect an optical cable from DIGITAL OUT to your sound system s optical connector 2 Plug in the power cord of your ViewBoard and turn on the rear panel power supply switch 3 Press the Power button o...

Page 24: ...our ViewBoard 2 For audio connect one end of an audio cable to your ViewBoard s AUDIO OUT port and the other end to your speakers 3 Plug in the power cord of your ViewBoard and turn on the rear panel...

Page 25: ...into a power outlet and the power switch is in the On position 2 Press the Power button to turn on the ViewBoard 3 To turn the ViewBoard off press and hold the Power button again Press the Power butt...

Page 26: ...26 26 Initial Launch Setup When you first turn on your ViewBoard an initial setup wizard will launch 1 Select your Language 2 Setup and verify your LAN connection...

Page 27: ...27 27 3 Select your Time Zone to set the Date and Time 4 Select your preferred System Mode 5 Select your preferred vLauncher mode...

Page 28: ...ion Launches the myViewBoard annotation application Launch wireless screen sharing application vCastReceiver Switch to slot in PC source Open web browser Open cloud meeting Application list NOTE ViewB...

Page 29: ...setting is to be available for all input sources however users can go to Advanced Settings to adjust the options 1 available for all input sources 2 available for all input sources except for PC and...

Page 30: ...ption Return to the previous operation screen NOTE Only for Embedded Player source Return to the home screen of the Embedded Player Display all embedded applications that are being used Launch the myV...

Page 31: ...hter setting supports up to 10 point marking 3 Brush Clears all the digital ink on the screen 4 Save As Save the on screen image onto the internal storage 5 Writing Mode Transparent mode Screen won t...

Page 32: ...n Enlarge the captured image NOTE The screen resolution will be reduced after zooming in 2 Zoom Out Shrink the captured image 3 Back to Full Screen Reset the Zoom In Zoom Out effects to the original f...

Page 33: ...o adjust the numeric values then click Start At any time the countdown timer can be paused resumed or reset The timer will reduce in size and move to the lower center of the screen automatically when...

Page 34: ...n size and move to the lower center of the screen automatically when the user touches another area Touching the stopwatch again will return it to its normal size and original location 4 Air Class Inte...

Page 35: ...35 35 ViewBoard On Screen Display OSD Menu ViewBoard has two options for opening the OSD Menu Option 1 Swipe up from the bottom of the screen Option 2 Press the Setting button on the control panel...

Page 36: ...trol or touch the input source 4 Press EXIT on the remote control or touch a blank area outside of the menu to exit To adjust the Backlight and enable disable Flicker Free 1 Press INPUT on the remote...

Page 37: ...ontrol to display the General Setting menu 2 Drag the volume slider directly to adjust the value 3 Press MUTE on the remote control to enable or disable the mute function 4 Press EXIT on the remote co...

Page 38: ...and Balance directly by touching and adjusting each value Additionally you can use the remote control and press DOWN UP LEFT RIGHT to select a value then press VOL VOL to adjust it 3 To adjust the aud...

Page 39: ...f the screen displays a still image for a certain period of time you define the device activates a screen saver to prevent the formation of burnt in ghost images on the screen Image sticking protectio...

Page 40: ...adjusting each value Additionally you can use the remote control and press DOWN UP LEFT RIGHT to select a value then press VOL VOL to adjust it 3 To adjust the display efficacy choose from Standard B...

Page 41: ...ble when the input source is VGA 1 Press MENU on the remote control and select the Adjust menu 2 Adjust the H Position V Position Clock and Phase directly by touching and adjusting each value 3 To aut...

Page 42: ...rk connection status Wi Fi BT and establish a Wireless hotspot NOTE Wi Fi Wireless hotspot and BT settings will appear when LB WIFI 001 optional has been installed Ethernet will disable automatically...

Page 43: ...Tap the On toggle to toggle Wi Fi on or off Tap the more settings icon to Add Network view Saved Networks Refresh the network list or view Advanced settings In Advanced settings you can set Proxy and...

Page 44: ...44 44 Ethernet Tap the On toggle to toggle Ethernet on or off Tap the more settings icon to view Advanced settings In Advanced settings you can adjust Static IP and Proxy settings...

Page 45: ...45 45 Wireless Hotspot Tap the Portable Wi Fi hotspot toggle to turn it on or off Tap Set up Wi Fi hotspot to set Network name Security and Password...

Page 46: ...46 46 BT Tap the On toggle to toggle BT on or off Select a listed device to pair and connect Tap the more settings icon to Refresh Rename the device and Show received files...

Page 47: ...47 47 VPN To create a VPN profile 1 Tap the icon 2 Key in the desired name...

Page 48: ...48 48 3 Select the VPN Type 4 Choose to enable disable PPP encryption and show advanced options...

Page 49: ...ser can explore the ViewBoard file system with a PC or mobile equipment 1 Tap the box to enable the SAMBA Service then set a password if needed 2 Connect the ViewBoard and client equipment to the same...

Page 50: ...50 50 4 Key in the user name and password then select OK 5 After a successful log in the ViewBoard files will be available...

Page 51: ...t the Theme Display Storage and Sound settings Theme Users can change their home launcher theme NOTE vLauncher cannot be removed Display Adjust the Wallpaper HDMI Out Encryption setting and Burn in Pr...

Page 52: ...52 52 Wallpaper Users can change their wallpaper with default images or can use their own by tapping My photos and selecting the image file...

Page 53: ...53 53 HDMI Out Encryption Setting Users can turn on or off the encryption function...

Page 54: ...lows the user to program the time between movements of the picture in minutes NOTE Burn in Protection must be enabled in the OSD Menu first Storage Users can check the storage status of their ViewBoar...

Page 55: ...tup Shutdown Language Input Password for screen lock Input and Other Settings Security Review Credential storage and Unknown sources Install settings Trusted Credentials Show all trusted AC credential...

Page 56: ...ntials Clear any previously installed credentials NOTE Pre loaded credentials cannot be cleared Unknown Sources Enable the installation of apps from unknown sources NOTE Apps from unknown sources may...

Page 57: ...Language Input Adjust the Language and Input method of the Embedded Player Language Choose from the available languages Current Keyboard Enable disable the visual keyboard or change the default input...

Page 58: ...58 58 Existing Keyboard View and adjust advanced entry settings...

Page 59: ...utdown Set the Startup Channel Standby Mode Black Screen After Startup and adjust Timer settings Startup Channel Adjust the startup channel preference Built in PC Startup Option Adjust the built in PC...

Page 60: ...1 The user needs to provide their ViewBoard s serial number S N to ViewSonic The S N label is located near the I O side 2 ViewSonic will then provide the KEY FakePowerOff file to the user 3 After rece...

Page 61: ...e backlight automatically after the scheduled boot time Close Power Off Reminder When enabled the ViewBoard will turn off the directory without any reminder after the scheduled off time To add a sched...

Page 62: ...62 62 Password for Screen Lock Set a screen lock password by selecting Set inputting a password and selecting OK...

Page 63: ...arch and set No Signal Power off Input Alias Switch Once enabled the user can edit input aliases and when the Display button is pressed the source information located in the upper left side will also...

Page 64: ...Auto Search When enabled if the current source does not have a signal the ViewBoard will automatically search the input sources one time Channel Auto Switch When enabled if the ViewBoard detects a new...

Page 65: ...Mode settings Side Toolbar Channel Adjust the side toolbar availability ECO Mode When enabled the ViewBoard will turn off automatically after sixty 60 minutes of Embedded Player source being idle or a...

Page 66: ...stem time and format Automatic Date Time When enabled the ViewBoard will automatically synchronize the date and time via the Internet NOTE Ethernet or Wi Fi connection is needed Set Date Adjust the va...

Page 67: ...67 67 Select Time Zone Choose from the available time zones Select Time Format Choose from 12 hour and 24 hour time format 12 hour Choose Date Format Select from the available date formats...

Page 68: ...68 68 About Device Display Embedded Player information System Updates Display ID Setting and Asset Tag Setting System Update Upgrade the firmware via OTA Legal Information Check open source licenses...

Page 69: ...69 69 Display ID Change the Display ID NOTE The Display ID is for RS232 users and the range is 01 98 Asset Tag Key in the asset information...

Page 70: ...able disable USB disk connection Mode Normal Mode The embedded screen sharing apps will run normally Security Mode The embedded screen sharing apps will be removed Disable Embedded OS The system will...

Page 71: ...p uninstall move to USB storage clear data clear cache and clear defaults NOTE Pre loaded apps cannot be uninstalled Not all apps support the move to USB storage feature Not all apps support Clear Def...

Page 72: ...vacy Set the interval for local file storage access Never Local storage will be cleaned and no longer able to save files 1 Hour Files saved to local storage will be deleted after 1 hour 1 Day Files sa...

Page 73: ...myViewBoard File 2 Open File 3 Save File Go to the next canvas Add a new canvas Toolbar Full Screen Capture Toolbar Move Button Select and hold to move the toolbar to the left side right side or bott...

Page 74: ...olors insert arrows Text Box Creates a Text box Undo Button Undo previous actions Redo Button Redo previous actions Page Toggle Button Select pages sort pages delete pages Show or hide the current hos...

Page 75: ...75 75 vBoard Lite User Interface Menu Options...

Page 76: ...76 76 Watercolor Feature Additional annotation tool option within vBoard lite...

Page 77: ...ptops and mobile devices can connect to both the same subnet and across the subnet network Connected devices will show up under Device List on the same subnet connection If the device does not show up...

Page 78: ...vices Mac Windows Chrome Devices 1 Make sure your device is connected to the same network as the ViewBoard 2 Visit the address that is shown on the ViewBoard to download the application 3 Launch ViewB...

Page 79: ...e ViewBoard 2 Enter the password that is shown on the ViewBoard 3 Scan the QR Code that is shown on the ViewBoard to download the client 4 Open the ViewBoard Cast client iOS 1 Make sure your device is...

Page 80: ...o return to previous operation interface Folder Click to view or open mobile device internal file Screen sharing Click to share screen Android 5 0 above supported Touch Click to change to touch mode P...

Page 81: ...estions the ViewBoard will record the results for each device being used Network Information PC Windows Mac Chromebook and tablet mobile iOS Android devices as well as the ViewBoard need to be linked...

Page 82: ...referred answer type 2 Click the BEGIN icon to let the participants start 3 After the participants are finished and press the OK icon the ViewBoard will show the participant s name on screen 4 Click t...

Page 83: ...83 83 5 Choose the right answer to show the correct rate 6 Click the icon to explain and further analyze the topic...

Page 84: ...essage icon to enable the function 2 Participants select the Message icon to change the Message interface 3 Participants key in their message then click the Send icon 4 The message will appear at the...

Page 85: ...Zoom Select to launch the Zoom application for video conferencing 1 Select Sign In Enter your email and password or sign in with your Google Facebook or SSO account 2 If you do not have a Zoom account...

Page 86: ...86 86 Join a Meeting 1 Select Join a Meeting 2 Enter the Meeting ID of the meeting you want to join 3 Select Join Meeting...

Page 87: ...have Video On or Off Choose to Use Personal Meeting ID or a unique meeting ID 3 Select Start a Meeting 4 Invite meeting participants by selecting Participants at the bottom of the screen 5 Select Inv...

Page 88: ...88 88 Sweeper Select the icon to launch the Sweeper application and clear unnecessary data and unwanted files...

Page 89: ...Select the icon to set a screen lock password or enable screen lock NOTE If the user forgets the password use the remote control and press INPUT 0214 to restore the password to default Set Password Sc...

Page 90: ...90 90 Chromium Web browser for surfing the Internet...

Page 91: ...ick to sort file Thumbnail Click to display file by thumbnail mode List Click to display file by list mode Select Click to select file Add folder Click to add folder Copy Click to copy file Paste Clic...

Page 92: ...age stored by vBoard Lite Side Tool Bar and remote control Screen Capture button Picture Image files Media Audio and Video files 4 File Information Preview the image show the image s name size resolut...

Page 93: ...RS232 protocol command Description RS232 Hardware Specification ViewSonic LFD communication port on the rear side 1 Connector type DSUB 9 Pin Male or 3 5 mm barrel connector 2 Use of crossover null m...

Page 94: ...ommunication Setting Baud Rate Select 9600bps fixed Data bits 8 bits fixed Parity None fixed Stop Bits 1 fixed LAN Communication Setting Type Ethernet Protocol TCP IP Port 5000 fixed Cross subnet No L...

Page 95: ...ply The LFD ID can be set via the OSD menu for each Display Command Type Identify command type s 0x73h Set Command 0x2Bh Valid command Reply 0x2Dh Invalid command Reply Command Function command code O...

Page 96: ...24 0x30 0x37 0x36 0x0D Reply Hex Format Name Length ID Command Type CR Hex 0x34 0x30 0x32 0x2B 0x0D Example 2 Set Brightness as 75 for Display 02 and this command is NOT valid Send Hex Format Name Len...

Page 97: ...I 006 VGA1 016 VGA2 026 VGA3 007 Slot in PC OPS SDM HDBT 008 Internal memory 009 DP 00A Embedded Main Android 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indic...

Page 98: ...ng hot key in RCU like Mute etc MENU Lock 1 Lock MENU key of front panel and RCU 2 The Factory and Hospitality modes should not be blocked for the model using MENU combined key to enter these two mode...

Page 99: ...0 30 000 100 050 is central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD language 8 s 2 32 000 English 001 French 002 Spanish Could be extend ed for more sup ported langu...

Page 100: ...Y99 Last 2 digits 20 17 20 99 Date Month 8 s V 56 M01 M12 2 digits Date Day 8 s V 56 D01 D31 2 digits Time Hour 8 s W 57 H00 H23 24 hr format 2 digits Time Min 8 s W 57 M00 M59 2 digits Time Sec 8 s...

Page 101: ...ly Command Function command code One byte ASCII code Value 1 3 Three bytes ASCII that defines the value CR 0x0D Get Function Format Send Command Type g Name Length ID Command Type Command Value1 Value...

Page 102: ...Reply Hex Format Name Length ID Command Type Command Value1 Value2 Value3 CR Hex 0x38 0x30 0x35 0x72 0x62 0x30 0x36 0x37 0x0D Example 2 Get Color from Display 05 but the Color command is not supporte...

Page 103: ...l 1 means signal detected 2 2nd 3rd digit See Set function table Get Power status ON STBY 8 g l 6C 001 ON 000 STBY Get Remote control S g n 6E 000 Disable 001 Enable 002 Pass through Get RCU mode stat...

Page 104: ...Get Device Name Reply 0x 32 30 31 72 34 43 44 45 2D 35 35 30 30 00 00 00 00 0D Assumed the device name is NMP 302 1 Send 0x 38 30 31 67 34 30 30 30 0D Get Device Name Reply 0x 32 30 31 72 34 4E 4D 50...

Page 105: ...105 6 Get FW version example Assumed the FW version is 3 02 001 Send 0x 38 30 31 67 38 30 30 30 0D Get FW version Reply 0x 32 30 31 72 38 33 2E 30 32 2E 30 30 31 00 00 00 00 0D...

Page 106: ...rs for Video wall 1 2nd digital for H monitors 2 3rd digital for V monitors Get Tiling position 8 g y 79 000 OFF 001 025 for Video wall Copy the screen of Position to identi fied display Get Date Year...

Page 107: ...1 72 33 48 31 36 0D H16 Send 0x 38 30 31 67 33 4D 30 30 0D Get Time Min Reply 0x 38 30 31 72 33 4D 32 37 0D M27 Send 0x 38 30 31 67 33 53 30 30 0D Get Time Sec Reply 0x 38 30 31 72 33 53 35 39 0D S59...

Page 108: ...tatus automatically without getting a query from the host whenever the following data status is changed by the user through any of the available ways like remote control unit front keys or touch scree...

Page 109: ...e PC over the RS232 port IR Pass Through Function format Reply Command Type p Name Length ID Command Type RCU Code1 MSB RCU Code2 LSB CR Byte Count 1 Byte 2 Byte 1 Byte 1 Byte 1 Byte 1 Byte Bytes orde...

Page 110: ...GHT 1E V OK ENTER SET 1F V EXIT 20 V 21 22 23 24 25 26 27 28 29 2A 2B RED F1 2C GREEN F2 2D YELLOW F3 2E BLUE F4 2F NOTE 1 This IR pass through code is different from the RCU key code 2 Special contro...

Page 111: ...Display will forward the POWER code to the host via RS232 then turn off itself 2 3 When SET POWER LOCK is enabled the Display will not respond to POWER key pressing 3 The VOLUME UP and VOLUME DOWN cod...

Page 112: ...unication Power Voltage 100V 240V AC 50 60Hz Operating Conditions Temperature 32 F to 104 F 0 C to 40 C Humidity 20 80 non condensing Altitude 2 000 m Storage Conditions Temperature 4 F to 140 F 20 C...

Page 113: ...z 75Hz 1360 x 768 60Hz 1366 x 768 60Hz 1440 x 900 60Hz 75Hz 1600 x 1200 60Hz 1680 x 1050 60Hz 1920 x 1080 60Hz 1920 x 1200 60Hz HDMI Mode Resolution Refresh Rate 640 x 480 60Hz 72Hz 720 x 400 70Hz 800...

Page 114: ...off unexpectedly 1 Check whether Sleep mode is enabled 2 Check if there is a power outage in your area 3 Turn on the display and see if the problem is with the signal and control system PC Mode Proble...

Page 115: ...le 3 Check that the internal PC is installed correctly Picture is unclear or cuts in and out 1 Check the signal cable 2 Check if other electronics are interrupting the signal Poor picture 1 Adjust chr...

Page 116: ...of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non...

Page 117: ...not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular instal...

Page 118: ...as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PBB 0 1 0...

Page 119: ...period of inactivity And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer Please note any change in energy settings will inc...

Page 120: ...on DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequent...

Page 121: ...a www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 122: ...ps Please refer to What the warranty excludes and does not cover section Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not...

Page 123: ...mation about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty serv...

Page 124: ...epair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow...

Page 125: ...excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning...

Page 126: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties e...

Page 127: ...36954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo...

Page 128: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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