ViewSonic ViewBoard IFP4320 Series User Manual Download

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IFP4320

Commercial Touch Display

User Guide

Model No. VS18454

P/N: IFP4320

IMPORTANT: Please read this User Guide to obtain important information on installing and using your product in

a safe manner, as well as registering your product for future service. Warranty information contained in this User

Guide will describe your limited coverage from ViewSonic

Corporation, which is also found on our web site at

http://www.viewsonic.com in English, or in specific languages using the Regional selection box in the upper right

corner of our website. “Antes de operar su equipo lea cu idadosamente las instrucciones en este manual”

Summary of Contents for ViewBoard IFP4320 Series

Page 1: ...registering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are conf...

Page 3: ...le surface The device may fall over resulting in an injury or a malfunction Do not place any heavy objects on the device or connection cables If smoke an abnormal noise or a strange odor is present im...

Page 4: ...ng the cart equipment combination to avoid injury from tipping over Disconnect the power plug from the AC outlet if the device is not being used for a long period of time Place the device in a well ve...

Page 5: ...avoided by taking simple precautions such as Using cabinets or stands recommended by the manufacturer of the device Only using furniture that can safely support the device Ensuring the device is not o...

Page 6: ...elect and Deselect an Object Clicking 19 Display Menu Options Right Clicking 19 Double Clicking 19 Moving an Object 20 Erasing Digital Ink 20 Making Connections 21 Connecting External Devices and Touc...

Page 7: ...get 43 Settings HDMI VGA Input Source 44 Audio Settings 44 Screen Settings 45 Display Settings 46 Low Blue Light Filter and Eye Health 47 Adjust Settings VGA Only 49 Settings ViewBoard Player 50 Wirel...

Page 8: ...ewBoard Cast 85 Cast Sender from Windows based Macbook and Chrome devices 86 Cast Sender from Mobile Devices iOS based iPhone iPad and Android OS based phone tablet 87 Screen Recorder 88 Other Default...

Page 9: ...vice Information 106 Compliance Information 106 FCC Compliance Statement 106 Industry Canada Statement 106 CAN ICES 3 B NMB 3 B 106 CE Conformity for European Countries 106 Declaration of RoHS2 Compli...

Page 10: ...RS 232 adapter Remote control USB Type C cable 3 28 ft 1 m AAA battery x 2 STND 056 USB cable for touch 3 28 ft 1 m Compliance Statement OK Aspect NOTE The power cord and video cables included in your...

Page 11: ...all mount or mobile mount bracket If attaching to other building materials please contact your nearest dealer C B Model VESA Spec A x B Standard Screw C x D Quantity IFP4320 Series 400 x 400 mm M6 x 2...

Page 12: ...12 Product Overview Front Panel Rear Panel Control Panel...

Page 13: ...u press the keys to select an item 3 4 Increase the volume level In the OSD Menu adjust the value of the selected item 5 Decrease the volume level In the OSD Menu adjust the value of the selected item...

Page 14: ...14 I O Panels 1 2 3 4 5 6 7 8 9 10 11 12 13...

Page 15: ...6 DVI DVI input connect to a PC with DVI output 7 DisplayPort DisplayPort input connect to a PC with DisplayPort output 8 HDMI High definition input connect to a PC with HDMI output set top box or ot...

Page 16: ...ayer Home Screen 5 Back Return to the previous page 6 Increase Decrease the Volume 7 Number Keypad 8 Information 9 Input source selection 10 Media control buttons Red Play Pause Green Stop Yellow Forw...

Page 17: ...e battery post 3 Replace the cover by aligning it with the slot on the remote control and snapping the latch shut WARNING There is a risk of explosion if batteries are replaced with the incorrect type...

Page 18: ...r Range The working range of the remote control is shown here It has an effective range of 6 meters 30 degrees left and right Ensure there is nothing obstructing the remote control s signal to the rec...

Page 19: ...ink and much more Select and Deselect an Object Clicking Press and release the ViewBoard to select deselect options or objects This is like a single standard left mouse click Display Menu Options Rig...

Page 20: ...d hold the object on the ViewBoard and slowly drag it with your finger to your desired location Erasing Digital Ink Use your flattened hand palm or fist on the ViewBoard and move your hand across the...

Page 21: ...onnecting External Devices and Touch Connection or Computer TOUCH VGA TOUCH USB Cable USB Cable VGA Cable HDMI Cable HDMI TOUCH DisplayPort or TOUCH DVI USB Cable DVI Cable USB Cable Type C Cable Disp...

Page 22: ...TOUCH port of the ViewBoard HDMI Connection To connect via HDMI 1 Connect an HDMI cable from your external device to the HDMI port on the ViewBoard 2 Connect a USB cable to the external device from th...

Page 23: ...ort Cable Computer When you use a RS 232 serial port cable to connect your display to an external computer certain functions can be controlled remotely by the PC including Power On Off Volume adjustme...

Page 24: ...nect various USB devices and other peripherals to your ViewBoard USB Peripherals Plug the USB device cable into the USB port USB Cable USB Device Networking and Modem cables Plug the network cable int...

Page 25: ...ble to the HDMI ports on your ViewBoard and peripheral device 2 Plug in the power cord of your ViewBoard and turn on the power supply switch 3 Press the Power button on the right hand side of the View...

Page 26: ...to an external sound system 1 Connect an optical cable from the SPDIF port to your sound system s optical connector 2 Plug in the power cord of your ViewBoard and turn on the power supply switch 3 Pr...

Page 27: ...cord is connected plugged into a power outlet and the power switch is in the On position NOTE The AC IN socket and Power Switch are located at the rear of the device 2 Press the Power button to turn...

Page 28: ...28 28 Initial Launch Setup When you first turn on your ViewBoard an initial setup wizard will launch 1 Select your Language 2 Setup and verify your LAN connection...

Page 29: ...29 29 3 Select your Time Zone to set the Date and Time 4 Select your preferred System Mode 5 Select your Power Saving plan...

Page 30: ...30 30 6 Accept or Decline the Privacy and Copyright Protection Terms...

Page 31: ...31 31 vLauncher Customizable Welcome Screen vLauncher Message Both the vLauncher Title and Subtitle can be customized by tapping on them...

Page 32: ...32 32 Additionally a password can be set by tapping on Set Password Applications Installed applications can all be found on the welcome screen To view all applications tap on the Down Arrow...

Page 33: ...33 33 To hide the application drawer tap the Up Arrow To add a shortcut to an application tap hold and drag up the icon To remove an application shortcut tap hold and drag the icon down...

Page 34: ...To launch a tool 1 Tap a Toolbar trigger icon 2 Tap on your desired tool icon NOTE The default toolbar setting is to be available for all input sources however users can go to Settings Preference Tool...

Page 35: ...the Embedded Player source Home Return to the Home Screen of the Embedded Player Recent Display all embedded applications that are currently being used App View all installed applications Whiteboard L...

Page 36: ...ault pen setting supports up to 10 point writing Highlighter Mark and highlight with yellow grey gold orange red pink green or blue ink NOTE The default highlighter setting supports up to 10 point mar...

Page 37: ...mer Hide Unhide Screen Capture Screen Freeze Convert the currently displayed content into a still image then you can zoom in zoom out go back to full screen and exit Zoom in Zoom out Fullscreen Exit S...

Page 38: ...he stopwatch can be paused resumed split or reset Timer Access the countdown timer with an optional alarm setting Touch and swipe to adjust the numeric values then click Start At any time the countdow...

Page 39: ...39 39 Icon Description More Screen Capture Take a screenshot of the current screen Settings Access the General Settings...

Page 40: ...Access General Settings Input Settings and Widgets through the OSD Menu ViewBoard has two options for opening the OSD Menu Option 1 Long press anywhere in the vLauncher background Option 2 Press the I...

Page 41: ...touch On or Off to enable disable the function 3 Press on the remote control or touch a blank area outside of the menu to exit To adjust the Volume 1 Press INPUT on the remote control or long press th...

Page 42: ...nput Settings menu 2 Press q p t u to select the input source you want NOTE PC source will only display when the slot in computer is connected 3 Press on the remote control or touch the input source 4...

Page 43: ...ViewBoard Player source To add a widget to the vLauncher welcome screen 1 Long press the vLancher background via touch to launch the OSD Menu 2 Select Widget 3 Touch and hold the desired widget 4 Drag...

Page 44: ...n the remote control and select the Audio menu 2 Press q p t u on the remote control or directly touch the option to select it 3 Adjust the Volume Bass Treble and Balance directly by touching and adju...

Page 45: ...Screen menu 2 Press q p t u on the remote control or directly touch the option to select it 3 Adjust your preference by touching each value directly or with the remote control by pressing 4 Press on...

Page 46: ...ouch the option to select it 3 Adjust the Brightness Contrast Hue and Sharpness directly by touching and adjusting each value or with the remote control by pressing to adjust the option 4 Drag the blu...

Page 47: ...r of continuous viewing Taking shorter more frequent breaks are generally more beneficial than longer less frequent breaks Focus Fatigue 20 20 20 Rule To reduce the risk of eye fatigue by constantly l...

Page 48: ...turn down to look at the floor 3 Move the eyes to look at objects at the right upper direc on and then right lower direc on Repeat for the le upper and le lower direc ons 2 Move the eyes le and right...

Page 49: ...the Adjust menu 2 Press q p t u on the remote control or directly touch the option to select it 3 Adjust your preference by touching each value directly or with the remote control by pressing 4 Press...

Page 50: ...Check current network connection status set up and manage Wi Fi Ethernet Bluetooth and VPN and establish a Wireless hotspot NOTE Wi Fi Wireless hotspot and Bluetooth settings will appear when VS050B...

Page 51: ...ints Tap the toggle button to turn Wi Fi On or Off Once On you can Add a Network view Saved Networks Refresh the network list or view Advanced settings In Advanced settings you can toggle Network noti...

Page 52: ...52 52 Ethernet Set the local network and proxy Tap the drop down menu to connect disconnect the Ethernet You can adjust Local network and Proxy settings as well...

Page 53: ...53 53 Wireless Hotspot Set and share my internet connection with other devices Tap the toggle button to turn Wireless hotspot On or Off Tap Set up to set the Network name Security and Password...

Page 54: ...54 54 VPN Setup and manage Virtual Private Networks To create a VPN profile 1 Go to Settings Wireless Network VPN and tap Add VPN 2 Key in the Name...

Page 55: ...55 55 3 Select the VPN Type 4 Choose to enable disable PPP encryption MPPE and or show Advanced options...

Page 56: ...oard file system with a PC or mobile equipment 1 To access go to Settings Share SAMBA 2 Tap the toggle button to enable the SAMBA Service then set a password if needed 3 Ensure the ViewBoard and clien...

Page 57: ...57 57 5 Key in the user name and password then select OK if necessary 6 After a successful log in the ViewBoard files will be available...

Page 58: ...58 58 Display Adjust the Wallpaper Theme and Protection settings...

Page 59: ...59 59 Wallpaper Users can change their wallpaper with default images both still and live or use their own by tapping My Photo and selecting the image file...

Page 60: ...60 60...

Page 61: ...On Off and set a Password for Screen Lock NOTE Burn in Protection allows the user to program the time between a gradually darker and brighter picture in minutes to prevent screen burn in To set up a p...

Page 62: ...62 62 Preference View and adjust Touch Language Keyboard Input Date Time Boot Mode Start up Shut down and Toolbar settings...

Page 63: ...63 63 Touch Adjust Touch Settings and toggle Touch Sounds On Off Language Adjust and choose the preferred language from the available languages...

Page 64: ...64 64 Keyboard Input Method Enable disable the visual keyboard and or change the default input method Tap on Settings to adjust the advanced keyboard settings...

Page 65: ...me When enabled the ViewBoard will automatically synchronize the date and time via the Internet Time Zone Select the appropriate time zone Time Format Choose from 12 hour or 24 hour time format Simply...

Page 66: ...tically reboot and then the Embedded OS will not appear ViewBoard Settings Access Password Toggle to lock unlock the ViewBoard Settings Password for Protection Modify the Boot mode and ViewBoard Setti...

Page 67: ...ignal for HDMI PC or VGA sources Standby Mode Decide what happens when you press the Power button while the ViewBoard is On EnergyStar Mode Enable to automatically initiate Sleep Mode when the screen...

Page 68: ...68 68 Toolbar Setting Adjust the Side toolbar settings...

Page 69: ...69 Input Source Adjust the input source names and settings as well as the side tool bar settings 69...

Page 70: ...70 70 Rename Input Source Set labels for each input source that will be easily recognized when displayed...

Page 71: ...ging in an HDMI cable when the screen is off Signal Auto Search When enabled if the current source does not have a signal the ViewBoard will automatically search for an input source Input Port Auto Sw...

Page 72: ...72 72 App The user can view App information and force stop uninstall clear data clear cache and clear defaults NOTE Pre loaded apps cannot be uninstalled Not all apps support Clear Defaults...

Page 73: ...3 73 APP View any running or installed applications Tap on them for more detailed information and options By tapping on a running application you can see more information stop or report the applicatio...

Page 74: ...74 74 Selecting All or Download will list all installed applications Tapping on any application will display further information and options...

Page 75: ...75 75 System View and adjust Storage Security System Update and About device settings...

Page 76: ...76 76 Storage Users can check the storage status of their ViewBoard Clone to USB Copy settings to an external USB drive...

Page 77: ...77 Display ID Assign a number to remote control the display by RS 232 LAN To assign or change the Display ID tap Change and input a number NOTE The Display ID is for RS 232 users and the range is 01...

Page 78: ...78 78 Security Review Certificate Trusted Credential storage and Unknown sources install settings Tap on Install certificate from storage to add additional certificates...

Page 79: ...9 Selecting Clear Credentials will remove all manually installed credentials NOTE Pre loaded credentials cannot be cleared Under Trusted Credentials view and edit all trusted and installed CA certific...

Page 80: ...the installation of applications from unknown sources by selecting the box under Unknown source security NOTE Apps from unknown sources may not be compatible or work properly Privacy and Copyright Pro...

Page 81: ...Description Auto Update When the display is off the system will automatically check for a new version If a new version is found the system will automatically update After the update is complete the sy...

Page 82: ...2 82 About Device Display Embedded Player information Legal information and Asset Tagging By selecting Edit the asset information can be adjusted Tap on Legal information to check open source licenses...

Page 83: ...s Toolbar Full Screen Capture Toolbar Move But ton Select and hold to move the toolbar to the left side right side or bottom of the screen File Button 1 New Whiteboard File 2 Open File 3 Save File 4 S...

Page 84: ...Undo Button Undo previous actions Redo Button Redo previous actions Page Toggle Button Select pages sort pages delete pages Show or hide the current host information Whiteboard background management...

Page 85: ...ptops and mobile devices can connect to both the same subnet and across the subnet network Connected devices will show up under Device List on the same subnet connection If the device does not show up...

Page 86: ...Devices 1 Make sure your device is connected to the same network as the ViewBoard 2 Visit the address that is shown on the ViewBoard to download the application 3 Launch the application and enter the...

Page 87: ...the server or download from the Google Play Store or the Apple Store 3 Launch the application and select the correct Device Name and input the pin to connect You can also directly input the pin code d...

Page 88: ...Recorder icon in the application drawer 2 Tap the record icon and select the preferred recording configurations Then tap the check mark 3 Select Start Now and a three 3 second countdown will begin Sc...

Page 89: ...89 89 Other Default Applications vSweeper Clear unnecessary data and unwanted files Advanced Settings can also be customized to the user s needs...

Page 90: ...default To set a screen lock password 1 Go to Settings Protection Password for screen lock or select the Screen Lock icon in the apps list NOTE If you select the Screen Lock icon and no password has b...

Page 91: ...91 91 Chromium Web browser for surfing the Internet...

Page 92: ...ck to exit Thumbnail Click to display file by thumbnail mode List Click to display file by list mode Select Click to select file Add Folder Click to add folder Copy Click to copy file Paste Click to p...

Page 93: ...93 93 3 File Type Menu Item Description Whiteboard Interactive whiteboard files Documents Office files Images Image files Videos Video files Audio Audio files Archives Compressed file Apk Apk files...

Page 94: ...send or receive the RS 232 protocol command Description RS 232 Hardware Specification ViewSonic LFD communication port on the rear side 1 Connector type DSUB 9 Pin Male female or 3 5 mm barrel connec...

Page 95: ...etting Baud Rate Select 9600bps fixed Data bits 8 bits fixed Parity None fixed Stop Bits 1 fixed LAN Communication Setting Type Ethernet Protocol TCP IP Port 5000 fixed WOL Port 9 fixed for UDP 3 2 0...

Page 96: ...ply The LFD ID can be set via the OSD menu for each Display Command Type Identify command type s 0x73h Set Command 0x2Bh Valid command Reply 0x2Dh Invalid command Reply Command Function command code O...

Page 97: ...24 0x30 0x37 0x36 0x0D Reply Hex Format Name Length ID Command Type CR Hex 0x34 0x30 0x32 0x2B 0x0D Example 2 Set Brightness as 75 for Display 02 and this command is NOT valid Send Hex Format Name Len...

Page 98: ...n Android 1 No need for USB 2 For the case of two more same sources the 2nd digital is used to indicate the extension 3 The HEX of 00A is 30 30 41 Brightness 8 s 24 000 100 900 Bright down 1 901 Brigh...

Page 99: ...003 RIGHT 004 ENTER 005 INPUT 006 MENU EXIT 007 EXIT Remote Control 8 s B 42 000 Disable 001 Enable 002 Pass through Disable RCU will be no function Enabled RCU controls normally Pass through Display...

Page 100: ...s 8 s 2E 000 100 Treble 8 s 2F 000 100 Balance 8 s 0 30 000 100 050 is central Picture Size 8 s 1 31 000 FULL 16 9 001 NORMAL 4 3 002 REAL 1 1 3 1 0 OSD language 8 s 2 32 000 English 001 French 002 Sp...

Page 101: ...2 Communication Power Voltage 100V 240V AC 50 60Hz Operating Conditions Temperature 32 F to 104 F 0 C to 40 C Humidity 20 80 non condensing Altitude 2 000 m Storage Conditions Temperature 14 F to 140...

Page 102: ...00 56Hz 60Hz 72Hz 75Hz 832 x 624 75Hz 1024 x 768 60Hz 70Hz 75Hz 1600 x 1200 60Hz 1920 x 1080 60Hz 1920 x 1200 60Hz HDMI DisplayPort Type C Mode Resolution Refresh Rate 480i 60Hz 576i 50Hz 480p 60Hz 57...

Page 103: ...off unexpectedly 1 Check whether Sleep mode is enabled 2 Check if there is a power outage in your area 3 Turn on the display and see if the problem is with the signal and control system PC Mode Proble...

Page 104: ...rrectly Picture is unclear or cuts in and out 1 Check the signal cable 2 Check if other electronics are interrupting the signal Poor picture 1 Adjust chroma brightness and contrast settings in the men...

Page 105: ...of non ammonia non alcohol based glass cleaner onto a clean soft lint free cloth then wipe the screen Cleaning the Case Use a soft dry cloth If the case is still not clean apply a small amount of non...

Page 106: ...ot installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installa...

Page 107: ...tee TAC as shown below Substance Proposed Maximum Concentration Actual Concentration Lead Pb 0 1 0 1 Mercury Hg 0 1 0 1 Cadmium Cd 0 01 0 01 Hexavalent Chromium Cr6 0 1 0 1 Polybrominated biphenyls PB...

Page 108: ...period of inactivity And the power management features also enter Sleep Mode or Off Mode within 5 minutes of being disconnected from a host computer Please note any change in energy settings will inc...

Page 109: ...on DPMS DisplayPort and DDC are trademarks of VESA Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequent...

Page 110: ...a www viewsonic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic...

Page 111: ...ps Please refer to What the warranty excludes and does not cover section Who the warranty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not...

Page 112: ...mation about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty serv...

Page 113: ...epair by anyone not authorized by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow...

Page 114: ...excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning...

Page 115: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties e...

Page 116: ...36954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo...

Page 117: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color...

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