45
Problem
Possible Solutions
The OSD Menu does not
appear on the screen
• Check whether the OSD Menu is locked. If yes, press
and hold key
2
and
3
for 10 seconds.
•
Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
•
Reset the monitor to factory settings.
The Quick Menu doesn’t
appear
• Restart the computer.
•
Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
•
Reset the monitor to factory settings.
Some menus are not
selectable in the OSD
• Restart the computer.
• Adjust the ViewMode or the input source.
•
Reset the monitor to factory settings.
Control panel keys do not
work
•
Press only one key at a time.
• Restart the computer.
No audio output
• If using ear-/headphones, make sure the mini stereo
jack is properly and securely connected.
• Make sure the volume is not muted, nor set to 0.
•
Check the Audio Input setting.
The monitor will not
adjust
•
Make sure there are no obstructions near or on the
monitor, and that there is adequate spacing.
USB devices connected to
the monitor do not work
• Make sure the USB cable is connected properly.
•
Try changing to a different USB port (if applicable).
•
Some USB devices require a higher electric current;
connect the device directly to the computer.
External device is
connected, but no image
appears on the screen
• Make sure the
Power
is On
•
Check the connecting cable to make sure it is properly
and securely connected. Loose or broken pins in the
cable connector could cause an improper connection.
•
Adjust the brightness and contrast settings.
