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Contact Information for Sales & Authorized Service (Centro Autorizado de Servicio) within Mexico:

Name, address, of manufacturer and importers:

México, Av. de la Palma #8 Piso 2 Despacho 203, Corporativo Interpalmas,

Col. San Fernando Huixquilucan, Estado de México

Tel: (55) 3605-1099     http://www.viewsonic.com/la/soporte/index.htm

NÚMERO GRATIS DE ASISTENCIA TÉCNICA PARA TODO MÉXICO: 001.866.823.2004

Hermosillo:

Distribuciones y Servicios Computacionales SA de CV.

Calle Juarez 284 local 2

Col. Bugambilias C.P: 83140

Tel: 01-66-22-14-9005

E-Mail: [email protected]

Villahermosa:

Compumantenimietnos Garantizados, S.A. de C.V.

AV. GREGORIO MENDEZ #1504

COL, FLORIDA C.P. 86040

Tel: 01 (993) 3 52 00 47 / 3522074 / 3 52 20 09

E-Mail: [email protected]

Puebla, Pue. (Matriz):

RENTA Y DATOS, S.A. DE C.V. Domicilio:

29 SUR 721 COL. LA PAZ

72160 PUEBLA, PUE.

Tel: 01(52).222.891.55.77 CON 10 LINEAS

E-Mail: [email protected]

Veracruz, Ver.:

CONEXION Y DESARROLLO, S.A DE C.V.  Av. Americas # 419

ENTRE PINZÓN Y ALVARADO

Fracc. Reforma C.P. 91919

Tel: 01-22-91-00-31-67

E-Mail: [email protected]

Chihuahua

Soluciones Globales en Computación

C. Magisterio # 3321 Col. Magisterial

Chihuahua, Chih.

Tel: 4136954

E-Mail: [email protected]

Cuernavaca 

Compusupport de Cuernavaca SA de CV

Francisco Leyva # 178 Col. Miguel Hidalgo

C.P. 62040, Cuernavaca Morelos

Tel: 01 777 3180579 / 01 777 3124014

E-Mail: [email protected]

Distrito Federal: 

QPLUS, S.A. de C.V.

Av. Coyoacán 931

Col. Del Valle 03100, México, D.F.

Tel: 01(52)55-50-00-27-35

E-Mail : [email protected]

Guadalajara, Jal.:

SERVICRECE, S.A. de C.V.

Av. Niños Héroes # 2281

Col. Arcos Sur, Sector Juárez

44170, Guadalajara, Jalisco

Tel: 01(52)33-36-15-15-43

E-Mail: [email protected]

Guerrero Acapulco

GS Computación (Grupo Sesicomp)

Progreso #6-A, Colo Centro

39300 Acapulco, Guerrero

Tel: 744-48-32627

Monterrey:

Global Product Services

Mar Caribe # 1987, Esquina con Golfo Pérsico

Fracc. Bernardo Reyes, CP 64280

Monterrey N.L. México

Tel: 8129-5103

E-Mail: [email protected]

MERIDA: 

ELECTROSER

Av Reforma No. 403Gx39 y 41

Mérida, Yucatán, México  CP97000

Tel: (52) 999-925-1916

E-Mail: [email protected]

Oaxaca, Oax.:

CENTRO DE DISTRIBUCION Y

SERVICIO, S.A. de C.V.

Murguía # 708 P.A., Col. Centro, 68000, Oaxaca

Tel: 01(52)95-15-15-22-22

Fax: 01(52)95-15-13-67-00 

E-Mail. [email protected]

Tijuana:

STD

Av Ferrocarril Sonora #3780 L-C 

Col 20 de Noviembre

Tijuana, Mexico

FOR USA SUPPORT: 

ViewSonic Corporation 

14035 Pipeline Ave. Chino, CA 91710, USA

Tel: 800-688-6688 (English);  866-323-8056 (Spanish);

E-Mail: http://www.viewsonic.com

Wireless Presentation Gateway Mexico Warranty Term Template In UG

VSC_TEMP_2014

Summary of Contents for VCB10

Page 1: ...istering your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este ma...

Page 2: ...eding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...and if not installed and used in accordance with the instructions may cause harmful interferenceto radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the ...

Page 4: ... information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose the equipment as unsorted municipal waste but use the return and collection systems according to local law If the batteries accumulators and button cells included with this equipment dis...

Page 5: ...er the Annex III of the RoHS2 Directives as noted below Examples of exempted components are 1 Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass...

Page 6: ... different LEDs color for different status in front of EZCast Pro Box you can refer to it to know the working status 3 App Installation IOS and Android users 3 Windows and Mac OS users 3 Get Started App starts below photos are based on ios version 5 Important WiFi Link mode explanations 6 App Tips 9 App Features based on iOS app for your reference 10 Photo 10 Video 11 Music 11 Live Camera 12 Docum...

Page 7: ... Admin only 23 Device Management Default for Host Admin only 24 Network Setup Default for Admin but can be enabled for Host by Administrator 25 Admin Setup Only for Admin 26 Password 26 Host Authority 27 Access Control 27 Reboot Control Default for Admin only but can be released to Host 28 Reset to Default 28 About 28 Other Information Customer Support 29 Limited Warranty 30 Mexico Limited Warrant...

Page 8: ...ght to change product specifications without notice Information in this document may change without notice No part of this document may be copied reproduced or transmitted by any means for any purpose without prior written permission from ViewSonic Corporation Product Registration To meet your future needs and to receive any additional product information as it becomes available please register yo...

Page 9: ...our advanced split screen control It alsoembedded 10M 100M Ethernet which will provide stable connection and easier setup steps The USB port supports HID device and USB disk and the extended control port helps you to control projectors or other devices at one time With the regularly firmware update it will keep compatible with latest OS platforms and keep improving features This will be the best d...

Page 10: ...able and USB adapter inside of the box use the 5V 1 5A DC adapter to power up EZCastPro Box and plug HDMI or VGA cable to your TV or Projector We also suggest connect RJ 45 port with your router to simplify setup procedures and get stable connection ...

Page 11: ...wer on off indication App Installation IOS and Android users Please search EZCast Pro in Apple s App Store or Google Play and install it Or Use the QR scanner app to scan the QR code on EZCastPro Box s main page Supports iOS9 and Android 4 2 above Windows and Mac OS users Please download it from our official website www iezcast com or www iezvu com Supports from Windows 7 8 1 10 and Mac OS 10 10 a...

Page 12: ...ubnet Open EZCastPro app on your device Once you ve connected to EZCastPro Box the on screen link status will be updated and show how many devices are linking to it directly If there is any new FW available the updated icon will be shown on device The Miracode is a direct IP link shortcut you can turn it off in administrator mode later The main screen may change based on different connecting metho...

Page 13: ...line mode Click EZCastPro icon the device will be listed you can select the device you like to cast if there are more than one If you are not linking to EZCast Pro you can only use several functions in offline mode Note EZCastPro app only works with EZCastPro hardw are now it s not compatible with normal EZCast products ...

Page 14: ...e Tablet to a Pro device you can link to EZCast Pro s SSID directly to discover it and you can also setup Pro devices WiFi to link with your router to keep internet surfing Note After setting up your internet sometimes the connection between EZCastPro and your mobile phone might be disconnected because of different WiFi router channel Please remember to reconnect again ...

Page 15: ...ial modes for WiFi connections in our advanced setting one is Direct link only and the other is Via Router only In Direct Link Only mode you will not be able to discover EZCast Pro through your home router Under Via Router Only mode the Pro device will shut down Soft AP SSID in this mode the SSID will be turned off so that no one can search it directly to prevent some hacker s attack Please be car...

Page 16: ...a Router Allowed You will be able to discover EZCast Pro through home router if you have established the connection with router Via Router Only In this mode the SoftAP of 2 4Ghz 5Ghz WiFi will be turned off you can use it under some particularpurpose so no one can link to EZCast Pro directly ...

Page 17: ...t your multimedia data wirelessly now however please be noted some features like cloud video or web will require internet connection Please be noted EZMirror Miracast mode will disconnect current WiFi and you will need to connect to internet by your phone 3G or WiFi if you want to keep internet surfing ...

Page 18: ...ra roll and enable the location service before using Photo function In Photo viewer you can select photo and it will be displayed on your TV Projector You can also use gesture control to zoom in out orchange photos We developed a practical Sketch tool you can drawon the photo you picked and save it if you like ...

Page 19: ...th you can decide if you want tosave it in EZCast Pro app for future use You can also sync subtitle file to EZCast Pro just make sure thefilename is the same with your video and sync through iTunes itwill be automatically shown with video playing For subtitle we support srt smi ssa and cdg formats with UTF 8 coding For subtitle support please see demo video http goo gl 0yq5Z8 Music The music playe...

Page 20: ...Sketch and save the current image to album Document The document viewer can support MS office PDF and Apple siWorks Before you start to cast please remember to sync the document files to your iOS device through iTunes The document viewer supports sketch as well that means you can make some note on the document and save the page to camera roll Please be noted some documents may not be displayed the...

Page 21: ...hange with different countrysetting in your device Sketch function is also supported Cloud Storage We will link to your personal Dropbox and Google Drive accountto let you access your cloud storage anywhere All content will beshown for you to download and display You can enable sketch function if you download and decode adocu ment file ...

Page 22: ...r feedback either good or bad so we created aninnovative way to communicate with you You can send somecomments suggestions or even bugs to us directly and all the inputs will make our product better Split Screen and Host Control ...

Page 23: ...res without limitation The next or later coming users will be treated as Guest some functions will be disabled under Guest mode and you will need toget Host s permission to display EZCast Pro device will allow max 4 users to display on screen together but only Host can decide the position he wants other guest s screens will be placed automatically after the request isallowed ...

Page 24: ...allow all display requests from guests without showing pop up message AirView You can enable AirView function to see the current display contenton EZCast Pro hardware this is a great tool for display sharing This function will not need Host s permission to enable This feature doesn t support video or audio streaming ...

Page 25: ... allow all users share collaborate in the same board It can support sketch insert photos or texts all users can see the real time result either on Pro or their own devices Furthermore we also integrate a quick tool for quiz purpose Please be noted EZBoard will require internet connection ...

Page 26: ...ou can subscribe your channel here review your playlists collections or install Chrome plug in in the setting Please be noted this function will require internet connection DLNA DMR DLNA is an industrial standard which allows you to stream multi media formats through WiFi LAN In the main menu you can also use DMLA app to push multi media files to EZCast Pro for streaming ...

Page 27: ...ZCast app and the receiver will be switched to Miracast mode Once you turn it on there will be a 60 seconds count down for your mobile phone to connect with the receiver Please select your Mira cast function in your mobile phone setting page We also recommend you link your smart phone to your home network at the same time to keep internet connection ...

Page 28: ...ges EZAir modes and turn on off Airview Castcode Miracode etc Miracode this is a special code for IP translation for better IP protection Castcode Except host control the admin can turn on Castcode for guests they will need to input the 4 digits Castcode shown on screen to cast their content This will prevent accidentally interruption by some users not in the same conference room ...

Page 29: ...Disk allows you to play the content on USB disk just plug the USB storage device to Pro Box s USB port and you can play the content inside of the USB drive Please aware Pro Box only supports USB device with max 500mA ...

Page 30: ...tup Admin Setup Host Authority control Add CA and Access Control or Reboot and Upgrade FW etc The default password is 000000 and you will have to change it while 1st time log in admin Important Please be careful and keep the new password safe if you forget the password the only way to reset it is to contact us for security reason Link Status You can check all connected devices status here ...

Page 31: ... for Host Admin only This is an advanced control for all connected devices you can select the position and place it You can disconnect all at one time too Please be noted some special mode like Miracast will not be controlled by it ...

Page 32: ...tting here includinglanguage device s host name not SSID change resolution change EZAir mode while playing video only mirror or stream video turn on off AirDisk auto play HDMI CEC AirView on off Castcode on off fixed digit Miracode on off as well as the max user sconnection ...

Page 33: ...25 Network Setup Default for Admin but can be enabled for Host by Administrator You can adjust network related setting here Please be noted some settings will require reboot ...

Page 34: ...evice and here are some major features descriptions Password Admin password change the default password is 000000 you will have to change it in the 1st time log in as admin Please be noted to preserve the Administrator password carefully due to security reason if you forget it or lose it this only way to grant it is to contact us to reset it ...

Page 35: ...o that the host can get some control too If some functions are released to host then the host can use some functions without logging in as administrator Access Control The admin can decide if the connected devices can go for internet through EZCast Pro device or not ...

Page 36: ...rol Default for Admin only but can be released to Host You can reboot the device if you need Reset to Default Reset all parameters to default You can also hold the hardware reset button for 10 seconds aside of Pro LAN device to reset to default if you forget admin password About Show some device information like version and others ...

Page 37: ...wsonic com Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutions Cincinnati 40 Desp 1 Col De los Deportes Mexico D F Tel 55 6547 6454 55 6547 6484 Other places please refer to http www viewsoni...

Page 38: ...the product for other than the normal intended use or not under normal conditions d Repair or attempted repair by anyone not authorized by ViewSonic e Any damage of the product due to shipment f Removal or installation of the product g Causes external to the product such as electric power fluctuations or failure h Use of supplies or parts not meeting ViewSonic s specifications i Normal wear and te...

Page 39: ... warranty gives you specific legal rights and you may also have other rights which vary from local authority Some local governances do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information and service on ViewSonic pr...

Page 40: ...tomer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim For Your Records Product Name ______________________________ Model Number ______________________...

Page 41: ...uglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 2281 Col Arco...

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