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How to get service:

For information about receiving service under warranty, contact ViewSonic® 

Customer Support (Please refer to the attached “Customer Service” page). You 

will need to provide your product’s serial number, so please record the product 

information in the space provided below on your purchase for your future use. 

Please retain your receipt of proof of purchase to support your warranty claim.
For Your Records

Product Name:

Model Number:

Document Number:

Serial Number:

Purchase Date:

Extended Warranty Purchase?

(Y/N)

If so, what date does warranty expire?

•  To obtain warranty service, you will be required to provide (a) the original dated 

sales slip, (b) your name, (c) your address, (d) a description of the problem, and 

(e) the serial number of the product.

•  Take or ship the product, in the original container packaging, to an authorized 

ViewSonic® service center.

• 

Round trip transportation costs for in-warranty products will be paid by 

ViewSonic®.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description 

contained herein including the implied warranty of merchantability and fitness for a 

particular purpose.

Exclusion of damages:

ViewSonic®’s liability is limited to the cost of repair or replacement of the product. 

ViewSonic® shall not be liable for:

•  Damage to other property caused by any defects in the product, damages 

based upon inconvenience, loss of use of the product, loss of time, loss of 

profits, loss of business opportunity, loss of goodwill, interference with business 

relationships, or other commercial loss, even if advised of the possibility of such 

damages.

• 

Any other damages, whether incidental, consequential or otherwise.

•  Any claim against the customer by any other party.
• 

Repair or attempted repair by anyone not authorized by ViewSonic®.

Summary of Contents for VB-CAM-002

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...eeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...essure vibration or immersion during transportation possession or installation of the product Always place the product on a flat stable surface Avoid contacting any liquids gas or corrosive materials with the shell of the product This product has no parts which can be repaired by the user Any damage caused by the user s own disassembly is not covered by warranty Electromagnetic fields at specific ...

Page 4: ...t Output Interface 9 General 9 Troubleshooting 10 Maintenance 11 General Precautions 11 Cleaning the Camera Lens 11 Cleaning the Case 11 Regulatory and Service Information 12 Compliance Information 12 FCC Compliance Statement 12 CE Conformity for European Countries 13 Declaration of RoHS2 Compliance 14 Indian Restriction of Hazardous Substances 15 Product Disposal at End of Product Life 15 Copyrig...

Page 5: ...es 10 cm 4 inches 10 cm 4 inches 10 cm 11 875 inches 30 16 cm Compliance Statement 적합성 선언 Declaration de conformite Hinweise Declaración de conformidad Dichiarazione di conformita Declaração de compatibilidade Vyhlásenie o zhode vydané Federálnou komisiou pre rádiové a televízne vysielanie Izjava o skladnosti Prohlášení o souladu se Izjava o sukladnosti IFP9850 4 VS18697 Commercial Touch Display Q...

Page 6: ...6 Product Overview 1 1 2 3 3 4 5 1 Privacy Cover 2 Lens 3 Microphone 4 USB 2 0 5 Mount ...

Page 7: ...7 Initial Setup Installing the Camera Display Tripod Wall Mounting ...

Page 8: ...8 Making Connections Connecting to Power and External Devices 1 Connect the USB cable to the USB port at the rear of the camera 2 Connect the other end of the USB cable to your device 1 2 ...

Page 9: ... 4x with designed application USB Features Item Specifications Operating System Windows 7 8 10 Mac OS X Linux Android Color Compression MJPEG YUY2 H 264 Video Format 1080P 30fps 25fps 720P 30fps 25fps 960x540P 30fps 25fps 640x360P 30fps 25fps USB Communication Protocol UVC 1 1 UAC Support EPTZ Support Input Output Interface Item Specifications USB Interface 1 x USB 2 0 Type A General Item Specific...

Page 10: ...ons No power Make sure the USB cable is properly and securely connected to the device The video image displayed by the camera is shaking Ensure the camera is securely installed and stable Check for any nearby equipment that may be giving off vibrations ...

Page 11: ...an transmit high power radio waves e g television station Cleaning the Camera Lens Wipe the camera lens with a clean soft lint free cloth This removes dust and other particles Cleaning the Case Use a soft dry cloth to clean Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the device or case Some chemical cleaners have been reported to damage the device an...

Page 12: ...installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determine...

Page 13: ...following information is only for EU member states The mark shown to the right is in compliance with the Waste Electrical and Electronic Equipment Directive 2012 19 EU WEEE The mark indicates the requirement NOT to dispose of the equipment as unsorted municipal waste but use the return and collection systems according to local law ...

Page 14: ...Diisobutyl phthalate DIBP 0 1 0 1 Certain components of products as stated above are exempted under the Annex III of the RoHS2 Directives as noted below Mercury in cold cathode fluorescent lamps and external electrode fluorescent lamps CCFL and EEFL for special purposes not exceeding per lamp Short length 500 mm maximum 3 5 mg per lamp Medium length 500 mm and 1 500 mm maximum 5 mg per lamp Long l...

Page 15: ...ns exceeding 0 1 weight and 0 01 weight for cadmium except for the exemptions set in Schedule 2 of the Rule Product Disposal at End of Product Life ViewSonic respects the environment and is committed to working and living green Thank you for being part of Smarter Greener Computing Please visit the ViewSonic website to learn more USA Canada http www viewsonic com company green recycle program Europ...

Page 16: ...al Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this prod...

Page 17: ...nic com my Middle East www viewsonic com me Myanmar www viewsonic com mm Nepal www viewsonic com np New Zealand www viewsonic com nz Pakistan www viewsonic com pk Philippines www viewsonic com ph Singapore www viewsonic com sg 臺灣 Taiwan www viewsonic com tw ประเทศไทย www viewsonic com th Việt Nam www viewsonic com vn South Africa Mauritius www viewsonic com za Americas United States www viewsonic ...

Page 18: ...ts e g Projector Lamps Please refer to What the warranty excludes and does not cover section How long the warranty is effective ViewSonic displays are warranted for between 1 and 3 years depending on your country of purchase for all parts including the light source and for all labor from the date of the first consumer purchase Who the warranty protects This warranty is valid only for the first con...

Page 19: ...d in the product User Guide Removal installation and set up service charges including wall mounting of the product How to get service For information about receiving service under warranty contact ViewSonic Customer Support Please refer to the Customer Service page You will need to provide your product s serial number To obtain warranty service you will be required to provide a the original dated ...

Page 20: ... by ViewSonic Effect of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information a...

Page 21: ...nty protects This warranty is valid only for the first consumer purchaser What the warranty excludes and does not cover Any product on which the serial number has been defaced modified or removed Damage deterioration or malfunction resulting from Accident misuse neglect fire water lightning or other acts of nature unauthorized product modification unauthorized attempted repair or failure to follow...

Page 22: ...tainer packaging to an authorized ViewSonic service center Round trip transportation costs for in warranty products will be paid by ViewSonic Limitation of implied warranties There are no warranties express or implied which extend beyond the description contained herein including the implied warranty of merchantability and fitness for a particular purpose Exclusion of damages ViewSonic s liability...

Page 23: ...l 4136954 E Mail Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av ...

Page 24: ...C0 M91 Y72 K24 Process Color C0 M0 Y0 K100 Process Color C0 M91 Y72 K24 Process Color Pantone Black C Spot Color Pantone 187 C Spot Color ...

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