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ViewSonic VA730m-1 VS11383 Service Manual Download Page 62

ViewSonic Corporation

 

Confidential - Do Not Copy 

   

 

59

 

C. Performance Troubleshooting     

Start

Screen is

flickering?

Change VGA

Cable

Change Main

Board

Bad Uniformity?

Is screen white?

NO

NO

Screen is
scrolling?

LCD Line Defect?

Change

Inverter Board

Change LCD

Module

Change LCD

Module

Check

Connector

Change Main

Board

Change LCD

Module

NO

Yes

No

Change Main

Board

NO

NO

2

NO

YES

YES

YES

NO

YES

YES

YES

NO

YES

YES

YES

YES

YES

YES

YES

 

V

G

730m-3_VA730m-1 

Summary of Contents for VA730m-1 VS11383

Page 1: ...ViewSonic VG730m 3 VA730m 1 Model No VS11383 17 Color TFT LCD Display VG730m 3_VA730m 1_SM Rev 1a Oct 2006 ViewSonic 381 Brea Canyon Road Walnut California 91789 USA 800 888 8583 Service Manual...

Page 2: ...er expressed or implied with respect to the contents hereof and specifically disclaims any warranty of merchantability or fitness for any particular purpose Further ViewSonic reserves the right to rev...

Page 3: ...cification 3 3 Front Panel Function Control Description 7 4 Circuit Description 13 5 Adjustment Procedure 20 6 Troubleshooting Flow Chart 55 7 Recommended Spare Parts List 63 8 Exploded Diagram and Ex...

Page 4: ...t accompany the monitor 8 Please pay special attention to power supply overloads as electrical shock or fire may occur 9 Do not place anything on the power cord Do not hang the power cord over an area...

Page 5: ...hods Only touch the metal frame of the LCD panel or the front cover of the monitor DO not touch the surface of the POL Surface of the LCD panel is pressed by fingers and that may cause mura ViewSonic...

Page 6: ...typ N A N A min 16 2 M colors 6 bit with FRC 8ms typ 20ms max N 4 CCFLs Cold Cathode Florescent Tube 50 000 hours Typ 3 INPUT SIGNAL Video Sync RGB Analog 75 ohms 0 7 1 0 Vp p H V Separated TTL FH 30...

Page 7: ...c handle 12 g PE LD 5 Weight and material of the pallets 16Kg popar 16Kg Fumigation wood 21 ACCESSORIES Power cable analog D sub video cable audio cable Quick Start Guide and CD wizard Support Timings...

Page 8: ...in AC plug In Stereo min audio line in 6 POWER Voltage Consumption Integrated AC 100 240V Universal 55W max 7 AUDIO Amplifier speaker 1 5W 1 5W x 2 8 ERGONOMICS Tilt Forward Back Base 5 Degrees 20 Deg...

Page 9: ...ide and CD wizard Support Timings Item Timing Analog Digital 1 640 x 350 70Hz 31 5kHz Yes Yes 2 640 x 400 60Hz 31 5kHz Yes Yes 3 640 x 400 70Hz 31 5kHz Yes Yes 4 640 x 480 50Hz 24 7kHz Yes No 5 640 x...

Page 10: ...nu options and adjusts the displayed control Also a shortcut to display the Contrast adjustment control screen Power light Blue ON Orange Power Saving Standby Power On Off Displays the Main Menu or ex...

Page 11: ...ns 5 To save the adjustments and exit the menu press button 1 twice The following tips may help you optimize your display Adjust the computer s graphics card so that it outputs a 1280 x 1024 60Hz vide...

Page 12: ...hich allows independent adjustment of red R green G and blue B The factory setting for this product is 6500K 6500 Kelvin sRGB This is quickly becoming the industry standard for color management with s...

Page 13: ...e graphics card in the computer the LCD model number the serial number and the ViewSonic website URL See your graphics card s user guide for instructions on changing the resolution and refresh rate ve...

Page 14: ...ens Resolution Notice allows the user to enable or disable this notice If you enable the Resolution Notice shown above and your computer is set at a resolution other than 1280 x 1024 the following scr...

Page 15: ...e OSD background On or Off Memory Recall returns the adjustments back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications of this manual ViewSo...

Page 16: ...ion 9 NC DC Output 24 0 10 Vdc 50mA Optional 8 NC DC Output 12 10 Vdc 200mA Optional 7 6 BL Adj Luminance Control 0Vdc 3 3Vdc CON802 6 5 ON OFF ON 3 3Vdc or 5 0Vdc OFF 0V 4 5 3 4 DC Output 5 0 5 Vdc 2...

Page 17: ...between and 3 Criterion for Judging PASS 1 3 SHORT TEST PROTECT 24Vdc SHORT to GND POWER PROTECT 12Vdc SHORT to GND POWER PROTECT 5Vdc SHORT to GND POWER PROTECT 8Vdc SHORT to GND POWER PROTECT 1 4 LO...

Page 18: ...902 CN904 CONNECT TEST CN901 H V PIN Output Voltage 1 5KV rms CN903 CN904 CN901 CONNECT TEST CN902 H V PIN Output Voltage 1 5KV rms CN901 CN902 CN904 CONNECT TEST CN903 H V PIN Output Voltage 1 5KV rm...

Page 19: ...nal 5V 12V Optional 24V 2 OUTPUT VOLTAGE SPEC 8V 10 5V 5 12V 11 5 13 5V 24V 10 1 900mA for 3 OUPUT CURRENT SPEC 50mA 2500mA 200mA Inverter 2 50mA for SIP PANEL Optional 4 LOWEST WORK CURRENT 10mA 400m...

Page 20: ...00mS AC ELECTRICITY TIME DELAY WHEN AC INPUT OUTPUT VOLTAGE SHOULD WITHIN 1 5S SURGE ELECTRI CURRENT AC INPUT 240Vac PROTECT FOR SHORT CIRCUIT PROTECT FOR OVER CURRENT Input Voltage V Output V Output...

Page 21: ...ign Condition Min Typ Max BL ADJ 0V 3 0 3 5 4 0 6 0 6 5 7 5 1 Output Current mA 6 5 7 0 7 5 Lout1 2 Vin 24V BL ADJ 3 3V 7 0 7 5 8 0 2 Output Voltage Vrms Vin 24V BL ADJ 3 3V 560 660 760 3 Lamp Frequen...

Page 22: ...F EF 80 81 80 81 40 71 4F 01 01 01 01 01 01 01 01 01 01 30 2A 00 98 51 00 2A 40 30 70 13 00 52 0E 11 00 00 1E 00 00 00 FF 00 51 42 59 30 36 30 31 30 30 30 30 31 0A 00 00 00 FD 00 32 4B 1E 52 0E 00 0A...

Page 23: ...itor upgrade firmware by ISP Cord USB cable for print port 1 VGA cable 1 LPT cable 25pin 1 AC power cable 1 ISP fire cord the fixture is made in TE for firmware upgrade 1 Power adapter for firmware up...

Page 24: ...ViewSonic Corporation Confidential Do Not Copy 21 TEST PC Fixture ISP_CORD Fixture POWER_ADAPTER LPT PORT LPT Cable AC power Cable VGA Cable USB FOR PRINT ISP3 0 SOFT VG730m 3_VA730m 1...

Page 25: ...A cable 4 2 4 Connect mouse keyboard AC power monitor with computer 4 2 5 Plug AC cable in power adapter AC jack 4 2 6 Connect power adapter DC_OUTPUT port to main board DC_IN port 4 2 7 Connect PO3 o...

Page 26: ...ViewSonic Corporation Confidential Do Not Copy 23 2 3 Soft install Install ISP3 0 program by selecting and clicking isp3 0 setup exe press YES or NEXT buttons until setup is complete VG730m 3_VA730m 1...

Page 27: ...ViewSonic Corporation Confidential Do Not Copy 24 VG730m 3_VA730m 1...

Page 28: ...ViewSonic Corporation Confidential Do Not Copy 25 Installation will create a icon for ISP application in START MENU PROGRAM VG730m 3_VA730m 1...

Page 29: ...oration Confidential Do Not Copy 26 Press finish button exit setup 2 4 Firmware Upgrade Procedure Step2 4 1 connect all kinds of cable with PC ok turn on the computer and open the ISP EXE Isp exe VG73...

Page 30: ...Press the create security file Button to create a security file Step2 4 3 In this dialog box at first key in or press the up toward key to change the command number to 4 second key 94 94 AC CA 53 in t...

Page 31: ...4 Select MTV Type in the MTV type list VG730 monitor must be choose the MTV512M64 option Step2 4 5 Load the MCU file to fire click the load MCU file button to entry to interface of setting current pa...

Page 32: ...n Confidential Do Not Copy 29 Step2 4 6 Select the program upgrade made must be select autorun mode at this 2 Entry to interface of selecting file 3 Open file and load file ok 4 Check the BIOS checksu...

Page 33: ...orporation Confidential Do Not Copy 30 Step2 4 7 click the run button to upgrade monitor s firmware Step2 4 8 Firmware is upgraded ok please check the data of S W CRC H W CRC CHECKSUM MAX ADDR VG730m...

Page 34: ...y In again Equipment Needed VG730 Series Monitor RS232 VGA Cable 1 RS232 DVI Cable 1 AC POWER Cable 1 TEST PC with WindowsXP Display Data Channel D8330 DDC Card to plug PC_PCI _Slot DYNACOLOR DDC Test...

Page 35: ...32 VGA cable to DDC RS232 OUT port of PC if you do DDC Key In for D_SUB 4 Connect RS232 DVI cable to DDC RS232 OUT port of PC if you do DDC key In for D_DVI 5 Turn on PC power choose DDC Tester System...

Page 36: ...tup file NOTE Before install DDC Tester System Soft please checking the D8330 CORD is pluged Or the DDC Tester application could t be run 1 3 1 Install DDC Tester System by selecting and checking setu...

Page 37: ...ViewSonic Corporation Confidential Do Not Copy 34 VG730m 3_VA730m 1...

Page 38: ...ViewSonic Corporation Confidential Do Not Copy 35 VG730m 3_VA730m 1...

Page 39: ...ViewSonic Corporation Confidential Do Not Copy 36 1 4 0 DDC Key In Procedure Step 1 select and execute DDC Key In program winDDC exe icon on desktop VG730m 3_VA730m 1...

Page 40: ...ViewSonic Corporation Confidential Do Not Copy 37 Step 2 Load DDC source file Step2 1 Choose File menu click Model Edit and entry model edit ialog box VG730m 3_VA730m 1...

Page 41: ...ViewSonic Corporation Confidential Do Not Copy 38 Step2 2 Press Brower button set current DDC_LOAD_FILE working path VG730m 3_VA730m 1...

Page 42: ...ViewSonic Corporation Confidential Do Not Copy 39 Step2 3 click working Model select Model in list box VG730m 3_VA730m 1...

Page 43: ...rn to main windows of WinDDC exe And choose DDC file in work Model down list box Step3 Double click the input barcode icon at the toolbar Key in the serial number or Use Barcode Scanner to scan the ba...

Page 44: ...c Corporation Confidential Do Not Copy 41 Step 4 The successful picture is as follows The EDID data Description will appear the bottom of windows The EDID Data will appear the top of windows VG730m 3_...

Page 45: ...ecking Methods Step5 2 open up the my computer attribute dialog box select the hardware option open up drive management Below the monitor catalog uninstall the monitor Step5 3 Scan the hardware change...

Page 46: ...ViewSonic Corporation Confidential Do Not Copy 43 Step5 4 Select and click the EDIDW2K EXE file the EDID information will show on the screen VG730m 3_VA730m 1...

Page 47: ...ViewSonic Corporation Confidential Do Not Copy 44 Setp5 5 Ckeck the DDC VG730m 3_VA730m 1...

Page 48: ...Packing For Shipping And Disassembly Procedure ViewSonic Corporation Confidential Do Not Copy 45 VG730m 3_VA730m 1...

Page 49: ...1 Take down the cover of bracket 2 4PCS Take down fixed screws on hinge ViewSonic Corporation Confidential Do Not Copy 46 VG730m 3_VA730m 1...

Page 50: ...3 3PCS Take down the rear cover screws 4 Take apart the rear cover ViewSonic Corporation Confidential Do Not Copy 47 VG730m 3_VA730m 1...

Page 51: ...er for right left 6 Take down fixed wire of speaker Unplug the wire of speaker 7 Take down fixed ALT of wire on key board then Unplug wire of main board ViewSonic Corporation Confidential Do Not Copy...

Page 52: ...8 Take down the screws on key board 9 Take down the ALT of wire on lamp ViewSonic Corporation Confidential Do Not Copy 49 VG730m 3_VA730m 1...

Page 53: ...down the screws on screen cover 11 Take down the ALT of wire with main board power board 12 Take down fixed the FFC ALT Take down the FFC ViewSonic Corporation Confidential Do Not Copy 50 VG730m 3_VA...

Page 54: ...Take down the FFC 14 Unplug the linked wire with main board lamp 15 Take down the screws of power board then take down the power board ViewSonic Corporation Confidential Do Not Copy 51 VG730m 3_VA730m...

Page 55: ...16 Take down the screws of main board then take down the main board ViewSonic Corporation Confidential Do Not Copy 52 VG730m 3_VA730m 1...

Page 56: ...17 Tear down the around hook outside and then take down the Bezel ViewSonic Corporation Confidential Do Not Copy 53 VG730m 3_VA730m 1...

Page 57: ...18 Take down the main hob around the sides of screws and then take down the main hob ViewSonic Corporation Confidential Do Not Copy 54 VG730m 3_VA730m 1...

Page 58: ...orporation Confidential Do Not Copy 55 6 Trouble shooting Main Procedure Start Connect all of devices to the LCD monitor Power On Is indicator LED light A Power Circuit Troubleshooting Yes No 1 VG730m...

Page 59: ...backlight on Display Performance O K Function Adjustment O K Audio Function O K No Trouble Found End B Backlight Troubleshooting C Performance Troubleshooting D Function Troubleshooting E Audio Troubl...

Page 60: ...ViewSonic Corporation Confidential Do Not Copy 57 A Power Circuit Troubleshooting Start Change AC DC Adapter Retry Power On Change Main Board Retry No Trouble Found End End End VG730m 3_VA730m 1...

Page 61: ...Sonic Corporation Confidential Do Not Copy 58 B Backlight Troubleshooting Start Change Inverter and Retry No Trouble Found End End End End Backlight Change Module Change Main Board Retry VG730m 3_VA73...

Page 62: ...ble Change Main Board Bad Uniformity Is screen white NO NO Screen is scrolling LCD Line Defect Change Inverter Board Change LCD Module Change LCD Module Check Connector Change Main Board Change LCD Mo...

Page 63: ...Screen with noise or line bar Prss Reset Button from front panel control End Change Main Board Screen is smaller Make sure relution is set at default Reset O K Change Main Board No Trouble Found End N...

Page 64: ...ic Corporation Confidential Do Not Copy 61 D Function Troubleshooting Start Control Menu not Functioning Change Control Board and Retry Change Main Board No Trouble Found End No No Yes Yes VG730m 3_VA...

Page 65: ...Not Copy 62 E Audio Troubleshooting Start Make sure sound output Audio cable is OK No Sound Change Speaker Change Speaker Change Main Board Sound is broken Volume Unadjustable No Trouble Found End No...

Page 66: ...lated with the ECN ECR approved by ViewSonic Corporation This is to eliminate repeated cross checks of each item between this version and prior versions Cabinets Cables Electronic Components Packing M...

Page 67: ...Q951 VGA CABLE 30AWG UL20276 L1800mm 15PIN BLACK 1 42 A 00008026 W402091809531 AC POWER CORD UL RVV 300 500V 3G S0 75mm2 L180cmBLACK YISHENG 1 43 N A W47A103015003 FFC WIRE CY050408001 P 1 0mm 30PIN L...

Page 68: ...070100J10111 RES CHIP 10 5 J 1 10W 0603 TAPPING SMD 8 107 N A R070470J10111 RESISTOR RES CHIP 47 5 J 1 10W 0603 TAPPING SMD 3 108 N A R070750J10111 RESISTOR RES CHIP 75 5 J 1 10W 0603 TAPPING SMD 5 10...

Page 69: ...A F10250617VA02 Safety Label LM MR17V AAAD L150 5 W29 5mm for viewsonic VA730m SAVPane 1 42 N A F10250617VA04 Safety Label LM MR17V AAAD L150 5 W29 5mm for viewsonic VA730m SVA Pane 1 43 N A F1030151...

Page 70: ...MD 2 111 N A R076801J10111 RES CHIP 6 8K 5 J 1 10W 0603 TAPPING SMD 2 112 N A R144701J20112 RES ARRAY 4 7K 5 J 1 10W 8P4R 3216 TAPPING SMD 6 113 N A T00T390402G01 TR GMBT3904 SOT 23 GTM SMD 3 114 N A...

Page 71: ...8 Exploded Diagram and Exploded Parts List ViewSonic Corporation Confidential Do Not Copy 68 VG730m 3_VA730m 1...

Page 72: ...BLACK LM MR19V AAAD REV 0 1 EXPLODED PARTS LIST VG730m 3 ViewSonic Model Number VS11383 Rev 1a Serial No Prefix QD4 Item ViewSonic P N Ref P N Description Q ty 1 N A P791P500LM060 A LENS PMMA LM MR19V...

Page 73: ...9 P 00008176 F300257605251 PLASTIC BAG PE L760 W525 T0 08mm 1 PACKING PART LIST VG730m 3 ViewSonic Model Number VS11383 Rev 1a Item ViewSonic P N Ref P N Location Q ty 1 P 00008080 F40071617VA02 CARTO...

Page 74: ...ital DVI SCL SDA Down Auto Right XOUT 24MH PHD PCLK PHS PVS RE 7 0 RO 7 0 GE 7 0 GO 7 0 BE 7 0 BO 7 0 TX0 TX0 TX1 TX1 TX2 TX2 17 panel 19 panel Option DC POWER REGULAT OR 5V supply to panel 3 3V suppl...

Page 75: ...5 2N3906 1 2 3 R14 220 R120 220 C10 1uF Q1 AO3401 1 3 2 C70 47uF_16V NC L1FEB 1206 Q6 KST3904 1 2 3 FB1 FEB 1206 C7 100uF_16V C1 100uF_16V JP1 HEADER 13 SM 1 2 3 4 5 6 7 8 9 10 1 2 3 4 5 6 7 8 9 10 R1...

Page 76: ...2 UP DOWN MENU MUTE EXIT POWER MUTE UP DOWN EXIT MENU DGND JP4 HEADER 13 SM 6 5 4 3 2 1 6 5 4 3 2 1 LED1 A1 C A2 JP3 HEADER 13 SM 6 5 4 3 2 1 6 5 4 3 2 1 SW3 1 2 3 4 SW6 1 2 3 4 SW5 1 2 3 4 SW4 1 2 3...

Page 77: ...0mm180 1 2 CNA2 2PIN 2 0mm180 1 2 CA12 2 2uF_16V RA5 47K FBA8 BED 6 RA8 NC 1R2 CA3 10uF_16V FBA2 FEB 1206 CA6 NC 180PF UA1 APA2065 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 ROUT SHUTDOWN RIN GND GND VOLU...

Page 78: ...P5 7 RST HDA1 TX P3 1 XTAL2 XTAL1 VSS VCC P1 0 P1 1 P1 2 P1 3 P1 4 P1 5 P1 6 P1 7 NC VSYNC NC P6 0 AD0 P6 1 AD1 P6 2 AD2 P6 3 AD3 P6 4 P6 5 P6 6 CLK0 P6 7 HCL1 RX P3 0 P3 2 INT0 P3 3 INT1 P3 4 T0 P3 5...

Page 79: ...K GNDK PVCC PVCC PVCC PVCC PVCC PGND PGND PGND PGND PGND DDCSCL1 TCON4 DDCSDA1 TCON9 SCLK TCON3 SDIO 3 TCON0 SDIO 2 TCON11 SDIO 1 TCON7 SDIO 0 TCON13 PWM1 TCON0 COUT BJT_B BB3P BBLU7 BB3N BBLU6 BB2P B...

Page 80: ...10K 1 16W R133 10 VGA_R VGA_G VGA_B DGND VGA_R VGA_G VGA_B DGND DDCSDA DDCSCL HSIN VSIN VGA5V DGND DGND U1 VGA_CON15 1 2 3 4 5 6 7 8 9 10 12 13 14 15 11 R27 100 D2 BAV99 3 1 2 R18 100 D18 BAV99 3 1 2...

Page 81: ...ViewSonic Corporation Confidential Do Not Copy 78 11 PCB Layout Diagrams Model Title Date Rev ViewSonic Corporation TOP VG730m 3_VA730m 1...

Page 82: ...ViewSonic Corporation Confidential Do Not Copy 79 Model Title Date Rev ViewSonic Corporation BOTTOM SIDE VG730m 3_VA730m 1...

Page 83: ...ViewSonic Corporation Confidential Do Not Copy 80 Model Title Date Rev ViewSonic Corporation SILKSCREEN TOP VG730m 3_VA730m 1...

Page 84: ...ViewSonic Corporation Confidential Do Not Copy 81 Model Title Date Rev ViewSonic Corporation SILKSCREEN BOTTOM VG730m 3_VA730m 1...

Page 85: ...ViewSonic Corporation Confidential Do Not Copy 82 Model Title Date Rev ViewSonic Corporation MASK TOP VG730m 3_VA730m 1...

Page 86: ...ViewSonic Corporation Confidential Do Not Copy 83 Model Title Date Rev ViewSonic Corporation MASK BOTTOM VG730m 3_VA730m 1...

Page 87: ...ViewSonic Corporation Confidential Do Not Copy 84 Model Title Date Rev ViewSonic Corporation SMD TOP VG730m 3_VA730m 1...

Page 88: ...on 5 Adjustment Procedure 6 Troubleshooting Flow Chart 7 Recommended Spare Parts List 8 Exploded Diagram and Exploded Parts List 9 Block Diagrams 10 Schematic Diagrams 11 PCB Layout Diagrams B Are you...

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