35
Problem or Issue
Possible Solutions
The screen isn’t
centered correctly
•
Adjust the horizontal and vertical controls via the
OSD Menu.
•
Check the Aspect Ratio.
•
Reset the monitor to factory settings.
The screen appears
yellow
•
Make sure the “Blue Light Filter” is Off.
The OSD Menu
does not appear
on the screen/the
OSD controls are
inaccessible
• Check whether the OSD Menu is locked.
•
Turn off the monitor, unplug the power cord, plug it
back in, and then turn on the monitor.
•
Reset the monitor to factory settings.
Control panel keys do
not work
•
Press only one key at a time.
• Restart the computer.
Some menus aren’t
selectable in the OSD
• Adjust the ViewMode or the input source.
•
Reset the monitor to factory settings.
No audio output
• If using ear-/headphones, ensure the mini stereo
jack is connected.
• Make sure the volume is not muted, nor set to 0.
•
Check the Audio Input setting.
The monitor will not
adjust
•
Make sure there are no obstructions near or on the
monitor, and that there is adequate spacing.
•
For more information, see “Adjusting the Viewing
USB devices connected
to the monitor do not
work
• Make sure the USB cable is connected properly.
• Try changing to another USB port (if applicable).
• Some USB devices require a higher electric current;
connect the device directly to the computer.
The external device
is connected, but no
image appears on the
screen
• Make sure the Power is On
• Adjust brightness and contrast via the OSD Menu.
•
Check the connecting cable and make sure it is
properly and securely connected. Loose or broken
pins in the cable connector could cause an improper
connection.
Summary of Contents for VA3209-mh
Page 14: ...14 Connecting External Devices HDMI VGA HDMI HDMI VGA VGA...
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