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14

Limited Warranty

ViewSonic

®

 Display

What the warranty covers:

ViewSonic warrants its products to be free from defects in material and workmanship, under normal 

use, during the warranty period. If a product proves to be defective in material or workmanship during 

the warranty period, ViewSonic will, at its sole option, repair or replace the product with a like product. 

Replacement product or parts may include remanufactured or refurbished parts or components.

How long the warranty is effective:

ViewSonic displays are warranted for between 1 and 3 years, depending on your country of purchase, 

for all parts including the light source and for all labour from the date of the first consumer purchase.

Who the warranty protects:

This warranty is valid only for the first consumer purchaser.

What the warranty does not cover:

1.  Any product on which the serial number has been defaced, modified or removed.
2.  Damage, deterioration or malfunction resulting from:

a.  Accident, misuse, neglect, fire, water, lightning, or other acts of nature, unauthorized product 

modification, or failure to follow instructions supplied with the product.

b.  Any damage of the product due to shipment.
c.  Removal or installation of the product.
d.  Causes external to the product, such as electrical power fluctuations or failure.
e.  Use of supplies or parts not meeting ViewSonic’s specifications.
f.  Normal wear and tear.
g.  Any other cause which does not relate to a product defect.

3.  Any product exhibiting a condition commonly known as "image burn-in" which results when a 

static image is displayed on the product for an extended period of time.

4.  Removal, installation, one way transportation, insurance, and set-up service charges.

How to get service:

1.  For information about receiving service under warranty, contact ViewSonic Customer Support 

(Please refer to Customer Support page). You will need to provide your product's serial number.

2.  To obtain warranty service, you will be required to provide (a) the original dated sales slip, (b) 

your name, (c) your address, (d) a description of the problem, and (e) the serial number of the 

product.

3.  Take or ship the product freight prepaid in the original container to an authorized ViewSonic 

service center or ViewSonic.

4.  For additional information or the name of the nearest ViewSonic service center, contact 

ViewSonic.

Limitation of implied warranties:

There are no warranties, express or implied, which extend beyond the description contained herein 

including the implied warranty of merchantability and fitness for a particular purpose.

Summary of Contents for VA2055Sa

Page 1: ...ing your product for future service Warranty information contained in this User Guide will describe your limited coverage from ViewSonic Corporation which is also found on our web site at http www viewsonic com in English or in specific languages using the Regional selection box in the upper right corner of our website Antes de operar su equipo lea cu idadosamente las instrucciones en este manual ...

Page 2: ...exceeding the world s expectations for technological evolution innovation and simplicity At ViewSonic we believe that our products have the potential to make a positive impact in the world and we are confident that the ViewSonic product you have chosen will serve you well Once again thank you for choosing ViewSonic ...

Page 3: ...particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an ou...

Page 4: ...mum one year product warranty Minimum three year availability of spare parts Product take back Packaging Limits on hazardous substances in product packaging Packaging prepared for recycling Ergonomic User centered design Visual ergonomics in products with a display Adjustability for user comfort displays headsets Acoustic performance protection against sound spikes headsets and fan noise projector...

Page 5: ...r special purposes not exceeding per lamp 1 Short length 500 mm maximum 3 5 mg per lamp 2 Medium length 500 mm and 1 500 mm maximum 5 mg per lamp 3 Long length 1 500 mm maximum 13 mg per lamp 2 Lead in glass of cathode ray tubes 3 Lead in glass of fluorescent tubes not exceeding 0 2 by weight 4 Lead as an alloying element in aluminium containing up to 0 4 lead by weight 5 Copper alloy containing u...

Page 6: ...th the manufacturer s instructions 13 Do not install near any heat sources such as radiators heat registers stoves or other devices including amplifiers that produce heat 14 Place the display in a well ventilated area Do not place anything on the display that prevents heat dissipation 15 Do not place heavy objects on the display video cable or power cord 16 If smoke an abnormal noise or a strange ...

Page 7: ...tipping over 21 Unplug this equipment when it will be unused for long periods of time 22 Refer all servicing to qualified service personnel Service is required when the unit has been damaged in any way such as if the power supply cord or plug is damaged if liquid is spilled onto or objects fall into the unit if the unit is exposed to rain or moisture or if the unit does not operate normally or has...

Page 8: ...Copyright Information Product Registration 2 For Your Records 2 Getting Started Package Contents 3 Quick Installation 4 Wall Mounting Optional 5 Using the Display Setting the Timing Mode 6 OSD and Power Lock Settings 6 Adjusting the Screen Image 7 Main Menu Controls 8 Main Menu Explanation 8 Power Management 9 Other Information Specifications 10 Cleaning the Display 11 Troubleshooting 12 Customer ...

Page 9: ...ntal Protection Agency EPA As an ENERGY STAR partner ViewSonic Corporation has determined that this product meets the ENERGY STAR guidelines for energy efficiency Disclaimer ViewSonic Corporation shall not be liable for technical or editorial errors or omissions contained herein nor for incidental or consequential damages resulting from furnishing this material or the performance or use of this pr...

Page 10: ...ation please see the Customer Support section in this guide For Your Records Product Name Model Number Document Number Serial Number Purchase Date VA2055Sa VA2055Sm ViewSonic Widescreen Display VS16162 VA2055Sa VA2055Sm_UG_ENG Rev 1A 03 05 15 Proper product disposal is necessary at the end of product life ViewSonic respects the environment and is committed to working and living green Thank you for...

Page 11: ...y Video cable Quick Start Guide IMPORTANT The word Windows in this user guide refers to the Microsoft Windows operating system Visit the Download section of the monitor product page on the ViewSonic website to download your monitor drivers Don t forget to register your ViewSonic monitor Simply login to the ViewSonic website in your region and click on the Support tab on the front page Save the ori...

Page 12: ...and AC DC adapter if required DVI Audio in VGA Power Cord NOTE Audio In for VA2055Sm only DVI for VA2055Sm only 3 Turn ON the display and computer Turn ON the display then turn ON the computer This sequence display before computer is important NOTE Windows users may receive a message asking them to install the INF file To download the file visit the Download section of the monitor product page on ...

Page 13: ...urned OFF then disconnect the power cord 2 Lay the display face down on a towel or blanket 3 Remove the base removal of screws might be required 4 Find and identify one of the following VESA mount interfaces a b c located on the back of your display refer to the Specifications page of your display s mounting interface Attach the mounting bracket from the VESA compatible wall mounting kit using scr...

Page 14: ...er guide for instructions IMPORTANT Please make sure that your graphics card is set to 60Hz vertical refresh rate as the recommended setting for most displays Choosing a non supported timing mode setting may result in no image being displayed and a message showing Out of Range will appear on screen OSD and Power Lock Settings OSD Lock Press and hold 1 and the up arrow for 10 seconds If any other b...

Page 15: ...15 seconds This is adjustable through the OSD timeout setting in the setup menu 2 To select a control to adjust press or to scroll up or down in the Main Menu 3 After the desired control is selected press button 2 4 To save setting adjustments and exit the menu press button 1 until the OSD disappears The following tips may help you optimize your display Adjust the computer s graphics card to suppo...

Page 16: ...is function does not work on your display then lower the video refresh rate to 60 Hz and set the resolution to its pre set value B Brightness adjusts the background black level of the screen image C Color Adjust provides several color adjustment modes including preset color temperatures and a User Color mode which allows independent adjustment of red R green G and blue B The factory setting for th...

Page 17: ...rns screen settings back to factory settings if the display is operating in a factory Preset Timing Mode listed in the Specifications section of this user guide Exception This feature does not affect changes made with the Language Select or Power Lock setting S Setup Menu adjusts On screen Display OSD settings Power Management This product will enter into Sleep Off mode and reduce power consumptio...

Page 18: ...0 70 Hz 832 x 624 75 Hz 1152 x 870 75 Hz 1280 x 720 60 Hz 1280 x 960 60 Hz 1400 x 1050 60 Hz Power Voltage 100 240 VAC 50 60 Hz auto switch Display area Full Scan 434 88 mm H x 238 68 mm V 17 12 H x 9 397 V Operating conditions Temperature Humidity Altitude 32 F to 104 F 0 C to 40 C 20 to 90 non condensing To 10 000 feet Storage conditions Temperature Humidity Altitude 4 F to 140 F 20 C to 60 C 5 ...

Page 19: ...lint free cloth and wipe the screen To clean the casing 1 Use a soft dry cloth 2 If the casing is still not clean apply a small amount of a non ammonia non alcohol based mild non abrasive detergent onto a clean soft lint free cloth then wipe the surface Disclaimer ViewSonic does not recommend the use of any ammonia or alcohol based cleaners on the display screen or case Some chemical cleaners have...

Page 20: ... the other end of the video cable is not attached permanently to the display properly secure it to the display Adjust brightness and contrast If you are using an Macintosh older than G3 you need a Macintosh adap Wrong or abnormal colors If any colors red green or blue are missing check the video cable to make sure it is securely connected Loose or broken pins in the cable connector could cause an ...

Page 21: ...Latin America Columbia www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Latin America Mexico www viewsonic com la C http www viewsonic com la soporte servicio tecnico soporte viewsonic com Nexus Hightech Solutions Cincinnati 40 Desp 1 Col De los Deportes Mexico D F Tel 55 6547 6454 55 6547 6484 Other places please refer to http www viewsonic com la so...

Page 22: ...nt c Removal or installation of the product d Causes external to the product such as electrical power fluctuations or failure e Use of supplies or parts not meeting ViewSonic s specifications f Normal wear and tear g Any other cause which does not relate to a product defect 3 Any product exhibiting a condition commonly known as image burn in which results when a static image is displayed on the pr...

Page 23: ...of state law This warranty gives you specific legal rights and you may also have other rights which vary from state to state Some states do not allow limitations on implied warranties and or do not allow the exclusion of incidental or consequential damages so the above limitations and exclusions may not apply to you Sales outside the U S A and Canada For warranty information and service on ViewSon...

Page 24: ... warranty contact ViewSonic Customer Support Please refer to the attached Customer Support page You will need to provide your product s serial number so please record the product information in the space provided below on your purchase for your future use Please retain your receipt of proof of purchase to support your warranty claim For Your Records Product Name ______________________________ Mode...

Page 25: ...l Cefeo soluglobales com Cuernavaca Compusupport de Cuernavaca SA de CV Francisco Leyva 178 Col Miguel Hidalgo C P 62040 Cuernavaca Morelos Tel 01 777 3180579 01 777 3124014 E Mail aquevedo compusupportcva com Distrito Federal QPLUS S A de C V Av Coyoacán 931 Col Del Valle 03100 México D F Tel 01 52 55 50 00 27 35 E Mail gacosta qplus com mx Guadalajara Jal SERVICRECE S A de C V Av Niños Héroes 22...

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